“We visited the AT&T store in Heath to switch our iPhones from Boost Mobile. Shaylinn met with us and was very nice and understood what we needed. Since we were joining our son's AT&T Family Plan because of the numerous discounts and bonuses for both of us. Shay had to log into their family plan and port our phones over. It took a few minutes, which we anticipated. During the process Shay eased the delays with friendly conversations. She was so helpful and after it was completed, she went through both of our phones and removed all traces of Boost settings. The next day we b fan to experience some minor issues and we returned to see Shay. She knew immediately what the problem was and quickly fixed it in both of our phones. She is an asset to the AT&T company. Plus, she's cute too.”
“The service reps are great. They had about any quality of phone that you can image. My monthly plan is only &40 and that includes tax which my former company neglected to tell me about all the extra fees. The rep said it was $40 and that’s exactly what I pay. They said I could save an extra $5 off my bill with auto pay. Ask for Lonnie. I couldn’t believe they were still working there from when I used to go in with parents when I was a child.”
“Amanda and Alejandro were amazing. They definitely made it happen when it seemed impossible. Big ups to them and Verizon thanks so much for a great experience!!”
“Glenn was amazing. Thank you for helping me! Excellent service, Glenn helped me move all of my voicemails from someone I love that past go my new phone. I am so thankful!”