Hotels in Hilliard, OH

“I was booked a room at this hotel for a night for a work meeting the next day and the experience was phenomenal. The front desk associate was very friendly and attentive. The housekeeping staff accidentally left their air purifier machine in the room (it happens, we all make mistakes) but I wasn’t bothered by it since I unplugged it and set it to the side where it didn’t get in my way, I was staying a night after all but the front desk assistant called my room asking if it was there and I said yes but I wasn’t bothered by it since I moved it out of the way. She offered to come in and retrieve it and gave me complimentary snacks and bonus rewards for the inconvenience which I appreciated, it exemplified world class hospitality and customer service. my room was the cleanest hotel room I’ve ever seen. My room had a kitchenette which was a nice touch but i didn’t use at my stay but i highly recommended if you’re staying there longer term. Breakfast was great and if i were to visit Hilliard/Columbus for personal purposes, I would definitely stay here again.”

“I was very impressed with the cleanliness and customer service at the Best Western Hilliard Inn and Suites. I have not stayed at a Best Western in several years but this particular location did not disappoint! I would absolutely stay again!”

“Pros: The location, hotel and staff were very nice and friendly.

Cons: Gym is very very tiny, we went to Crunch fitness which was 5 min walk away from the hotel.
Rooms were clean but I still managed to step on a cut-off toe nail from someone else which was pretty disgusting.”