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“Me and my wife walked into this store today because we wanted to switch over from our previous provider and the level of customer service here was absolutely amazing. The reps are extremely friendly and are very knowledgeable when explaining how to work these new device we got today. This was an absolutely amazing experience me and my wife had today.”
“Orlando is exceptional! I came to this store after having an awful experience at the Polaris/Lewis Center Verizon store. He was so helpful and made this typically stressful experience for me an enjoyable time! I will go to him for any future phone needs. He was standing at the front door to greet me as soon as I got there. It was so nice to have a great conversation and make this experience as easy as possible. This man deserves a raise! He was above and beyond all expectations and I even left my purse there and he called me right away so I could come back and get it. I was going to just buy all of my new phone chargers, accessories, and cases cheap on amazon or tj maxx but he was so fabulous I ended up purchasing all of my gear from him directly which is something I never do because I think they are overpriced. He helped me pick out the cutest phone case to go with my super cute pink new Iphone 16. He was fabulous! Everyone be sure to go see MR.Orlando!”
“The sale representative was very, very helpful. She explained to us as best we could understand how to get a replacement iPhone 14. She order for us and will program it once we receive it.
Thank you for great customer service.”
“We had a broken phone and Chad was extremely helpful in directing us on how to initiate an exchange. Super helpful and made sure we aware of all the steps. Thanks.”
“Keifer provided phenomenal service with helping me set up my phone lines. He helped me purchase an iPad with the features i most desired. He also explained the promotional offers that were present at the time and saved me a nice chunk of change. Incredible manager, great experience - i’ll be back again.”
“Drew at the Lane Avenue store was OUTSTANDING! He set everything up and answered all our questions when we purchased a new iPhone 15. I highly recommend you go see him at this location.”
“Felix was super helpful when I walked in and was able to help me out very quickly. I didn’t have to do any repairs today, but appreciated his honesty and willingness to help me out.”
“Thank u abood u r the best
This is the best store ever i bought about 10 phones from this guy since last year he is amazing always take care of me ? got me
Good price, good customer service, amazing quality”
“We had the best customer service ever from Gabe! He was so nice working with husband and I to make sure we could start our own phone lines. Even when we hit a brick a wall at times he was very patient and made sure to find a solution. Great experience and highly recommend to everyone!”
“Rita Faye was amazing and so easy to work with. Very personable feeling with her! Dominic was also very very helpful and very sweet, kind, and informative. I felt very confident working with the two and they made my transfer from T-Mobile to AT&T flawless ?”
“Here's the deal, LIMITLESS went to numerous shops around the city and everyone was more concerned about profite over people.
Julian hands down earned my customer loyalty for life. Their products and professionalism transcends all competition. When you go to Julians, your technology becomes LIMITLESS!”
“had an amazing experience at Cricket wireless! The staff was incredibly friendly, knowledgeable, and eager to help. They took the time to explain all my options and made the process of upgrading my phone after breaking my old one! The store was organized and on top of that, the service plans are super affordable and provide great coverage”
“Andrew was great! He assisted me quickly and was clear about the terms of my new plan and phone and never made me feel pressured to purchase more than I was looking for. Highly recommend, thanks Andrew!”
“The people that work in there our wonderful awesome knowledgeable they always right there to help you out tell you about the latest things that MetroPCS has to offer their uncredible there they go above and beyond every time I go in that store that's my favorite store to go to. And once I get the chance to find a place I hope I find a place out here so I can be close to that store. Cuz if not I will make and go out my way just to go to that store. Another good store is I don't know if the gentleman still works there or not he makes that store awesome and goes above and beyond actually he does the same thing that these two people do at this store those two stores along with that one dude is at Morse road store as wonderful I went there a few times and he wasn't there they seem not knowledgeable on both types of phones android and iPhone not everybody has iPhones okay just let me tell you that your people need to know about both Android and iPhones to really help your customers out there's a couple stores that I went to the people that work there only know about iPhones and very little or no knowledge about Androids.that being said step up your game on that level. Other than that these two stores are awesome to go to!”
10:00 AM - 7:00 PM
8601 Columbus Pike, Lewis Center
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“I went to to ask for help with my phone, there were already others there in line. There was a lot going on, phone ringing, customers speaking in different languages, prople coming in & out of store, etc. Through it all the young lady behind the counter (Tammy) didnt miss a beat! She was helping 3 different customers at once, very efficiently, and not getting the slightest bit frustrated. She was very kind, friendly, and helpful. I was impressed with her!”
“She was VERY helpful!! I got a a new phone due to none of my apps getting notifications!! She made sure every app I have had a notification before we left!! I work from my phone and if I don’t get notifications then I don’t work!! Hopefully she stays at the Georgesville Rd store!!!
THANK YOU SO MUCH LYRA!!!
The Phaunefs”
“Andrew Frank - you rock! We put off updating our phones because our last experience left us so frustrated, but Andrew was a true professional. He upgraded our phones, looked over our account to make sure everything was set up correctly so we'd be ready for our trip to Alaska. Thank you Andrew!”
“Lydia is a fantastic rep. After trying to get one on one assistance from ATT reps at Perimeter store and Costco ATT then Apple at Polaris. Lydia has the patience of JOB and a personality that is phenomenal!!”
“Bashar gave me an unbeatable deal. I came in looking for something simple and after a day of using the Moto 5g, I have no complaints. He hooked me up with a free case and took care of everything I needed. I recommend going to this location rather than any store in a better area.”
“I have always gone out of my way to come to this Verizon store. I have had issues with poor customer service at other locations, but never this one.
All the staff I’ve worked with actually take the time to help you, walk you through plans, phones, etc while being friendly and beyond helpful.
My last experience was with Eriq, Ethan and Christina and each one gave me excellent service. I highly recommend this store in Columbus.”
“Had been dealing with an issue activating a phone for over a week, drove an hour to the Columbus location at 3571 W broad and Drew & Patty went above and beyond to help activate the phone and waive the activation fee. Great experience”
“(Translated by Google) I was tired of paying my bill at Boost and not getting the quality of customer service and signal that I deserved. All my friends told me to switch to cricket and I couldn't be happier! I have the best signal with 5g and got a free phone when i switched! ??(Original)Estaba cansado de pagar mi factura en Boost y no obtener la calidad de servicio al cliente y la señal que merecía. ¡Todos mis amigos me dijeron que me cambiara al cricket y no podría estar más feliz! ¡Tengo la mejor señal con 5g y obtuve un teléfono gratis cuando cambié! ??”
“Moween provided outstanding customer service. He was knowledgeable and extremely patient and helpful answering all the questions I had. It is very rare to find customer service like this any more. I highly recommend them”
“Best boost location i have ever been to! AWESOME service and AMAZING staff! I only came in to price a phone and got the best deal on two new phones a case and a screen protector! These guys Raymond and Wally treated me soooo well! This is the location to go to when you want to be treated right!”
“Wanted to say thank you to Tim at the Henderson Rd store, who has helped me out a few times recently with new phone syndrome, and especially today, because I cam in twice. All 'user error' type stuff on my part but he was eager and very helpful. Thanks Tim!”
“Haylee was upset because another employee took a payment and was gaven the wrong number but finally we took care of it and the phones are on. We would never curse our customers as we strive for 100% customer service mistakes happen”
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“Hamed is awesome!!! My husband and I, both in our 60’s, went in today. I had to get a new phone. He set everything up and explained everything to us. Hamed is a great worker and help to people.”