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“Chad was knowledgeable, efficient, friendly and patient. Coordinated our business with 2 technologically challenged relatives in another state. And all this while a colleague at his facility kept asking him questions on an entirely different matter.”
“The sale representative was very, very helpful. She explained to us as best we could understand how to get a replacement iPhone 14. She order for us and will program it once we receive it.
Thank you for great customer service.”
“Drew at the Lane Avenue store was OUTSTANDING! He set everything up and answered all our questions when we purchased a new iPhone 15. I highly recommend you go see him at this location.”
“Great service reached out to my Verizon guy for a phone line . He made it easy and seamless for me to get the phone. Got me a great deal on a new phone for my son and set it up for him. I’ve been with Verizon for a long time and the customer service is superb! Thank you guys for all you do to make every trip a hassle free experience”
“Keifer made the whole experience of switching carriers very smooth for me and my family. Very pleased because of him.
If you’re looking to switch to Verizon, go see Keifer!! He’ll make it easy on you.”
“Me and my wife walked into this store today because we wanted to switch over from our previous provider and the level of customer service here was absolutely amazing. The reps are extremely friendly and are very knowledgeable when explaining how to work these new device we got today. This was an absolutely amazing experience me and my wife had today.”
“I went in needing help with my bill and Quinton was very eager to help every one of my needs. He was very nice and easy to work with. Made my stressful day feel a whole lot better. Would definitely go back to Quinton with any future needs.”
“Bill made the process super quick and easy! He was friendly and personable, something you wouldn't expect by just getting a screen repair so definitely made the day and errand a breeze. Go Texans (and I guess TJ - for Bill)!”
“I dropped my phone and broke the screen, half of the screen was working and half of the screen wasn’t found them on Google came in and within 15 minutes. My phone was fixed. Very nice customer service great store highly recommend this place. Ps it costed me under $100. I’m ecstatic thank you thank you thank you. ?”
“Andrew Frank - you rock! We put off updating our phones because our last experience left us so frustrated, but Andrew was a true professional. He upgraded our phones, looked over our account to make sure everything was set up correctly so we'd be ready for our trip to Alaska. Thank you Andrew!”
10:00 AM - 7:00 PM
8601 Columbus Pike, Lewis Center
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“Rita Faye was amazing and so easy to work with. Very personable feeling with her! Dominic was also very very helpful and very sweet, kind, and informative. I felt very confident working with the two and they made my transfer from T-Mobile to AT&T flawless ?”
“Andrew was great! He assisted me quickly and was clear about the terms of my new plan and phone and never made me feel pressured to purchase more than I was looking for. Highly recommend, thanks Andrew!”
“She was VERY helpful!! I got a a new phone due to none of my apps getting notifications!! She made sure every app I have had a notification before we left!! I work from my phone and if I don’t get notifications then I don’t work!! Hopefully she stays at the Georgesville Rd store!!!
THANK YOU SO MUCH LYRA!!!
The Phaunefs”
“Had been dealing with an issue activating a phone for over a week, drove an hour to the Columbus location at 3571 W broad and Drew & Patty went above and beyond to help activate the phone and waive the activation fee. Great experience”
“Really helpfull I don't think I could have a better phone and I was desprate and financially embarrassed but they made it happen half way decent phone and a affordable plan”
“Store manager Gul is awesome !!! Very knowledgeable ,helpful , and very patient with me ,esp when I get a new phone and I'm having issues learning itYou really deserve 5 stars”
“Best boost location i have ever been to! AWESOME service and AMAZING staff! I only came in to price a phone and got the best deal on two new phones a case and a screen protector! These guys Raymond and Wally treated me soooo well! This is the location to go to when you want to be treated right!”
“(Translated by Google) I was tired of paying my bill at Boost and not getting the quality of customer service and signal that I deserved. All my friends told me to switch to cricket and I couldn't be happier! I have the best signal with 5g and got a free phone when i switched! ??(Original)Estaba cansado de pagar mi factura en Boost y no obtener la calidad de servicio al cliente y la señal que merecía. ¡Todos mis amigos me dijeron que me cambiara al cricket y no podría estar más feliz! ¡Tengo la mejor señal con 5g y obtuve un teléfono gratis cuando cambié! ??”
“The people that work in there our wonderful awesome knowledgeable they always right there to help you out tell you about the latest things that MetroPCS has to offer their uncredible there they go above and beyond every time I go in that store that's my favorite store to go to. And once I get the chance to find a place I hope I find a place out here so I can be close to that store. Cuz if not I will make and go out my way just to go to that store. Another good store is I don't know if the gentleman still works there or not he makes that store awesome and goes above and beyond actually he does the same thing that these two people do at this store those two stores along with that one dude is at Morse road store as wonderful I went there a few times and he wasn't there they seem not knowledgeable on both types of phones android and iPhone not everybody has iPhones okay just let me tell you that your people need to know about both Android and iPhones to really help your customers out there's a couple stores that I went to the people that work there only know about iPhones and very little or no knowledge about Androids.that being said step up your game on that level. Other than that these two stores are awesome to go to!”
“The employees Tammy Ashlynn and Josse were very helpful in helping me find exactly what I needed we just came to the country not to long ago and i can say this is one of the most pleasant experiences i have had thank you very much for your kindness and service”
“Bashar gave me an unbeatable deal. I came in looking for something simple and after a day of using the Moto 5g, I have no complaints. He hooked me up with a free case and took care of everything I needed. I recommend going to this location rather than any store in a better area.”
“Moween provided outstanding customer service. He was knowledgeable and extremely patient and helpful answering all the questions I had. It is very rare to find customer service like this any more. I highly recommend them”
“It was great. We ran into alot of issues (on my side) but the lady, christina, did everything she could to get us what we needed at a great deal while also helping other not so nice customers. She remained friendly and professional the entire time and i will continue to come here every time i need and will refer everyone here.”
“Haylee was upset because another employee took a payment and was gaven the wrong number but finally we took care of it and the phones are on. We would never curse our customers as we strive for 100% customer service mistakes happen”
“Lydia is a fantastic rep. After trying to get one on one assistance from ATT reps at Perimeter store and Costco ATT then Apple at Polaris. Lydia has the patience of JOB and a personality that is phenomenal!!”
“Came into store today, to fix grandsons phone, WOW WALLY WAS BEYOND AMAZING! Service beyond expectations, I don't think I have ever been this impressed! He is a keeper! Now will consider switching to Boost! Kathy & Nock”
“The service provided at the Olentangy rd Verizon location can’t be beat. Very understanding and helpful in solving problems and very informed and patient in explaining all plans, issues, etc.”
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“Hamed is awesome!!! My husband and I, both in our 60’s, went in today. I had to get a new phone. He set everything up and explained everything to us. Hamed is a great worker and help to people.”