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“Our address was listed incorrectly in the USPS system. Morgaine was incredibly professional, courteous and generous with her time. She helped us get this resolved quickly and showed us what to do every step of the way.”
“You can tell this branch is locally run because the two clerks are always there and very helpful. The location is very small, so there is no self-service option or after hours package drop off, but during business hours it's the best USPS location in the city.”
“took a few tries to get someone on the line but dan (i think was his name) helped me out very quickly and answered everything I asked once he got the chance. Saw a lot of bad reviews for this post office and have had a bad experience myself in the past but at least they have a couple competent people now.”
2 - 5PM 9AM - 1PM
2873 West Broad Street, Columbus
Post Offices
“Had no clue what I was doing when it came to shipping out an Xbox but an employee in there named Curt was super helpful! Helped me figure out which box and shipping method to use and was extremely patient with me while I figured out what I was doing. Thank you again to him!!”
“first time mailing and overseas package and Eric was very helpful and detailed in explaining the customs form. long line/wait time due to it being a weekend before the holidays and there being only one postal worker in the entire building so factor that into your plans if you're planning to go.”
“Local post office with small town feel. It's not usually busy and the self serve kiosk is available to process the package. The clerk is friendly and expedites your package fast.”
“Hey! Shout out to Dwight and Sarah! This post office? It effing rules! I go here everyday. Why? I run my own business and I love the service I get here. Sure I could print my own labels but... No way, this place has never let me down. They have never made a mistake. They know me personally now from years of going in all the time and I sincerely enjoy seeing them and chatting for a minute. They are always pleasant, helpful, and very good at their jobs. Do not even worry about sending your mail out here, it is in good hands.”
“I think those leaving 1 star reviews complaining of staff disrespectful or unhelpfulness are bringing it on themselves. If you treat the employees kindly and with respect even when they don’t have the answer you’re looking for it’s doubtful they will disrespect you in return. The location and post office are struggling with staffing, technology, processes, etc. Try asking the employee how their day is going and being a friendly happy human to those at work - you’ll walk away feeling better even if you didn’t get your mail!”
9:30AM - 5PM
1499 West Broad Street, Columbus
Post Offices
“I suppose the negative reviews stem from the unreliability inherent in the bureaucratic dysfunction of the USPS.
Otherwise, this particular location is the bees knees. In terms of customer service, they knock it out of the park. And unfortunately, I don’t recall the customer service rep’s name (will edit when I find out), but he delivers service you can’t find in places you might expect have quality service. Nobody tips, practically no one is nice to workers in this sector, but he offers a smile and pleasant
conversation when applicable. I’d choose this location over any in Cbus just for the ease of transactions alone.”
“I had an excellent experience with this post office. It's actually my 1st time going here.Zac was very quick and courteous in helping me. He even offered me some shipping supplies as well. I've been going into post office since I was 8 years old and this was actually the best customer service I've ever received. I think every post office needs a Zac.”
“I had scheduled two appointments at the Georgesville location and was canceled same day both times on a Friday and the following Monday. This location took me as a walk in. Not sure what the policy is. But the woman at the desk was very friendly and helpful. Will start going to this location”
“I haven't had many problems with this post office except for the turnover rate for our mail carriers. However, anytime I have had to go into the post office, I've never had to wait and the staff is always friendly and helpful!”
“I went in around 3 pm in the tax season expecting a huge line, or a closed office altogether (after other reviews). It was actually empty. I had to wait a bit for a USPS employee, but I don't think it was more than about 5 minutes, I just had nearly enough time to fill out two addresses on certified mail slips. Quite satisfactory overall”
“This is not a retail location. I went there to pick up my held mail. I had my doubts that one ring of the bell would be sufficient for service, but someone did come in a short time. He was very friendly and let me use one of their bins to transport all of my packages to my car, which I really appreciated.”
8:30AM - 6:30PM
1822 West Henderson Road, Columbus
Post Offices
“The post office supervisor, personally delivered a package that was missed due to accidental error on carriers part. The people there are sweet we are all human. Thank Mrs. Kelli”
12AM - 11:59PM
850 Twin Rivers Drive, Columbus
Post Offices
“Lauren is the only reason I keep coming back to this location. She has the best customer service and helps out when I get confused or confuse myself 😁”
“I had a mail problem which was my own fault and Nate at the desk, Adam the carrier, and the 2 other employees there that day, went out of their way to help me. Wonderful customer service.”
“Hey yeah i might have to wait, but they have always been very helpful, and nice to no matter how busy they have been. I've gotten there with 1min before closing and was waited on. Thank you..”
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“Havent had an issue at this USPS location.
I have had to ask Wendy some questions after Skip had left. She was much more approachable and answered my questions.
They can get busy, but the line moves.
The area near the PO boxes is clean and the slips and forms are easily accessible.
The service at the counter has been friendly, even if all I need is a single international stamp at times.”