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“I love Sutton Hardware. I discovered them when I moved to Cleveland in 2014 and every interaction I have had here has been great. Today, I dropped off two storm windows for repair with Bob. He stated that their turnaround time would be about 5 days (drop off Thursday morning, ready Monday or Tuesday), which is faster than most other local hardware stores. I agreed and asked that if one of them could be done sooner, it would be helpful as it was the only window at the house. Long story short, they were ready by close of business today at 5pm.Side note, at least one other local hardware store wanted to charge an extra $40 to expedite my windows, with no guarantee when they'd be done.The folks at Sutton continue to earn my business, even though they are not the closest hardware store to me. I can't recommend them highly enough.”
7:30AM - 4:30PM
1235 Old River Rd, Cleveland
Hardware Stores
“Now they have what you need for boating. They serve the commercial shipping and boating community. They welcome your pleasure boating circle too. I stopped in to buy a gift for a sailer freind, got him a new Tiller for his 27 ft Catalina sail boat. And it was half the price of another yacht supply store. Tell them Joe sent you when you stop in. They will say Joe Who.... that's me ?.And why not give me a thumbs up too ?”
“I’ve been here a million times and all the guys are super knowledgeable. The lumber here is of the highest quality I refuse to go anywhere else. Great place with competitive pricing.”
“SC Fastening is an awesome company to work with. I usually deal with Danielle or Chuck and they always have a smile on their face & offer great customer service, first class all the way. Their high quality commercial trash bags are awesome and save me lots of time around the yard!”
“The mgr Mrs .Bethany was amazing she went the extra mile for me . Also she's an amazing manager that's not behind the office door but leading by working front and center on the floor thank you”
“Don’t come here much but was in yesterday and today and had excellent service with paint. I cannot remember the mans name from yesterday but today a man named keagan helped me and he was extremely kind and even made small talk to pass the time that my paint was mixing. Not many places you can go anymore with such friendly people. I appreciated that.”
“So many different kinds and colors and finishes. A lot of darker colors tho. Would definitely recommend to anyone trying to cut down on the cost of their renovation or remodeling project. Try there first for sure. Also have brushes, tarps, tapes, rollers, roller pans etc.... and u can't really beat the prices”
“Been shopping here for the last 22 years, you can go and get anything from keys, nails, bolts, cleaning products, pest control, skillets, pots, garden stuff and great conversations”
“Staff was extremely helpful. They didn't have both things i needed, but they actually brought it up on the cpu and showed me that Amazon had it. Bought the other thing i needed and ordered the other from Amazon. How awesome is that?!”
“Had my truck upfitted here and they did a great job communicating with calls and texts and even sent pics back and forth to get my upfit perfect. 2 years later i needed some parts that broke on my ladder rack. These guys warranteed the broken parts and helped me upgrade some things as well. They mailed me my parts which arrived the next day and made the transaction as easy as possible, once again communicating very thoroughly through text. Couldnt recommend them enough!”
“My heat went out in the middle of the coldest day so far.On a Sunday night of course. Went to Ace first thing Monday morning gott he part I needed with very helpful sales associate fired right up. Happy wife happy life.”
“I got a nice shovel from this establishment. It's getting the job done in this snow storm we're having. Came to this business for other things as well.”
“Listen — the manager Alan, this, this is what leadership is about. Whoever hired and or promoted him kudos. If you're his manager, and you're reading this, do what you can to keep him. I spent more on my visit and was glad to just because of his help, kindness , and patience with answering all my questions. This kind of service is rare anymore and absolutely impacts bottom line revenues. How do I know that? Well if he wouldn't have been so kind and helpful I would have just ordered my stuff on Amazon.”
“WinSupply of Cleveland was great to work with. Eunice Evans helped us design our kitchen remodel and hit on every detail. The entire project was on time as a result of WinSupply’s planning and execution. Eunice worked with us to select the cabinets, hardware, granite counters, and overall design of our new kitchen. We are nearing the end of the project and happy to say we are right on schedule. Thank you Eunice and John Siefert for helping us pull this project together.”
“Had my drive cable snap on my snowblower, and I took it up there to the shop and they were very helpful, gave me a price for the job and as promised the repair was done on time and wasn’t to much difference in the price that was quoted to me.”
7 - 11AM 12 - 4PM
5350 Transportation Blvd Ste 20, Garfield Heights
Hardware Stores
“Love AMES! Been a customer for years. Jennifer is willing to get in all the products needed to do the job. Customer follow up is amazing. Excellent store. Highly recommend checking them out for all drywall tools.”
“Ace Hardware on Coventry consistently saved me time and money finding the household repair items I needed. The staff is highly expert and provides close personal attention to the needs of every customer, every day. It's a small store but has 90% of the items most homeowners need coupled with a knowledgeable staff who'll help you find it in under 2 minutes. Far superior service than what the big box stores offer.”
“Places like this don’t exist anymore. Dave and his crew are helpful and knowledgeable. Fantastic customer service, variety of items, and down to earth staff keep me coming back.”
“BEST HARDWARE STORE EVER! I don’t have many tools at home and am a little clueless when it comes to fixing even the small things, and the Owner helped me solve my problem in minutes and treated me like family while doing so. Completely judgement free and welcoming - it’s rare to be treated this way as a woman in a hardware store! I will absolutely be coming back! You have gained a customer for life!”
“Excellent work on all parts of the three staff that I had interactions with when I visited the store today.One gentleman went as far as checking out my van for the bolt sizes that I required.Kudos to everyone at your store!”
“first time shopper— walked in with a photo of a dripping water line; the wonderful woman at checkout out taught me how to fix it, pilled the items I’d need, and presto! 10 minutes later I capped my leaking pipe! I’m Castro’s newest fan!!”
“Had several plumbing/toilet issues recently. Contacted South Hills Hardware. All problems solved and corrected. Excellent job, fair price. Will recommend them in the future.”
“Needed some lumber for a swing I was making my wife. Not good at picking it out but can put together anything you give me. I got sent here by another lumber yard who did have what I needed.The people here were so nice. The helpfulness I experienced from paying to getting loaded was top notch! The guy loading showed me how to properly look at wood & see the flaws for the future. And was careful loading it in suv. I will forever buy any lumber I need from. Them do to not making me feel stupid bc I wasn't sure how to pick the wood.They also told me how to store the wood until I was ready to build with it.Thank you for having the great customer service & care still!”
“I do all of the purchasing for an engineering and manufacturing facility and Macho Tool is my go to supplier for all of our tooling needs. When I came to this company a few years ago, I sourced so many different companies for everything we needed. Macho became my sole source after consistently quoting me the best pricing and with the free delivery. Great company to do business with on a daily basis.”
“Carl and his sales associate Tony are knowledgeable and always willing to guide you in the right direction when you have a question. "Mr Bob Knob" I find it suspicious that you say that they wanted to charge you a restocking fee. I've been a customer for decades and have never had a single issue with a return. I also doubt the story about the employee saying the customer "did not wanting a black man to make any money",because the owner of the store isnt black. They are a bit more pricey than the big box stores but I don't mine paying a little more for the convenience of being able to get what I need right around the corner.”
“Quick easy stop for home improvement. You will pay a bit more than the big box stores for convenience. Staff is polite and knowledgeable. Some items need re-ordered and have been out of stock for months.”
“I recently returned a Christmas gift to Home Depot and I was treated with the utmost courtesy and accommodation. The team member who helped me was kind, friendly and efficient. My transaction was complete in less than 10 minutes. I have always had a pleasant experience shopping at Home Depot at all of their locations.”
“I had a fantastic experience here. I had lost a piece on our drill bit assembly when I took it apart to remove a bit that was stuck. Other places were going to require us to buy the whole bit holder assembly rather than only the missing piece. Tri-County didn't, and fixed it quickly while I waited. I would absolutely recommend this business and will definitely go there for any future tool repair needs.”
“The best vendor I've ever dealt with for lifts. Quality equipment, solid pricing and people who are willing to go the extra mile to ensure your success. AMH Painting, Inc.”
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“The best place about these types of stores is that even if they don't have what you were looking for, they have everything you didn't know you were looking for.”