“The gentleman at the front was extremely helpful and respectful to me when we spoke. He not only gave me my time to speak about my situation as he patiently waited and actively listened to what I was saying. I truly felt heard. He was very professional and helped me solve my issue. 10/10 service from the team member. I wish I would’ve gotten his name.”
“I had to come to spectrum three times in one day. It was outstanding customer service I mean outstanding. Jay and Tyvin. (I hope I'm saying their names righ). But you should be very proud to have both of them working for spectrum they made me feel very special. I am older and my husband I do not understand this new technology. When young men like the two of them make you feel very special. So thanks again for all the time you spent helping me get my phone back. Thanks again and I'm happy you work for Spectrum. Thanks again.!!!!”