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“I cannot thank Lamar, Desean, and Mason for all the help they gave us in setting up our new phones. They all went over and above, and had patience and understanding to our needs.
Thank you for making what could have been a frustrating experience into a positive experience”
“We stopped by the Verizon store after checking out T-Mobile and AT&T, and Brandon made all the difference. He helped us buy a phone for our son and set up his first line. He explained everything clearly, was incredibly kind, and even stayed after hours to make sure everything was taken care of. Truly professional and thoughtful. Thank you, Brandon!”
“The service today was un believable,Mike was phenomenal.He got me a new phone and kept my same number and all in a time6 fashion. I would Definitely recommend BoostMobile chagrin Shaker hts oh”
“As at the store Macedonia, Ohio and it was a bit complicated to get everything done, but he was patient and worked hard to make everything work. Definitely would recommend”
“Got my Iphone 15 pro max screen replaced. Took 20 minutes and so far works perfectly. Costed me $90 and others were looking upwards of $150-$380. Check this place out.”
“Michael is a great and kind person will only try to sell you what you want and help you pick a good phone carrier and will help you get your phone right before you leave great business”
10AM - 6PM
6573 Pearl Rd B, Parma Heights
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“S/O to Moe for helping me through the process and getting me exactly what I wanted and needed just in time for Christmas. Fully legit and great devices Thanks again Moe.”
“Krystal was amazing and helped me out with getting my phone together. I love her energy and the way she handles customers. BOOST MOBILE YALL GOT A GREAT REP KEEP HER”
10AM - 7:30PM
9745 Lorain Ave, Cleveland
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“Lou did a great job helping me upgrade my service and phone he called customer service to see what perks I was qualified for and also explained services that would be best for me and my son so he’s made my switch good so far I would highly recommend his service”
“My Android phone was completely locked & I did not have a password to unlock it. Mike tried everything & all kinds of passwords to get it unlocked but everything failed. Finally we decided reset to factory defaults was the best thing to do. He was patient & kind as he not only got the phone unlocked but set up all of my new settings! Everything took a long time because we were trying to save all of my photos. As it turned out, I did lose some of my photos, but not my apps or my contacts. He then went to my Bronco with me & got my phone set up. I was back in business. Thank you Mike & Tony for all that you did to get my phone running again!”
“Super friendly ,knowledgeable, and a great selection! I ran out of vape juice while traveling and found this place. They were super helpful and had really fair prices.”
“I cracked my phone screen and I was so mad at myself. I called around to several places. I was unimpressed with everyone except for Expo. Chris at Expo was friendly, knowledgeable and explained my options thoroughly so I could make an informed decision. He was careful to let me know the pros and cons. Once I selected an option, he did everything he said he was going to do and did it in a timely fashion. Now my phone is as good as new and if I ever need any phone services, I will definitely be going to Expo!”
“I took my phone in on 6-22-26 to have it looked at for a text messaging issue I was having for about a week. I couldn't send or receive any pictures via text. I use my phone for work alot which requires pictures to be taken and sent and received from me to customers and vice versa. So a week without the ability to text pics and videos was not good. So I call Frank at this location,explained my issue and he told me to bring it in and he'll take care of me. And indeed he did. Frank went through the phone and checked all settings and tested the functions to attempt to remedy the issue. Eventually, he called tech support and they both worked for over an hour testing and checking settings ,functions and features until they got it working. After a network reset and a factory reset to the phone,I'm back in business. So I want to thank both Frank and Total wireless's tech support for fixing my issue. I would definitely recommend Total Wireless. They have great phone plans and greater customer service.”
“Last speing came in to repair me my power input port not staying in and falling out on my samsung S21+. Service was excellent and done correctly. They even dropped the price on the repair. CUDOS to everyone there. If I need cell phone service I know where to go. Thanks.”
“Great customer ? service ? outstanding Abe your my dog is ill always come back to u my G never seen better than him ? ? in the city of Cleveland u will always be 5 stars ?”
“Crystal R. is such a knowledgeable employee there. She is very helpful and makes her customers feel great leaving the store - with or without a device! ☺”
“Aladdin is great. We talked more like friends than a customer. We chatted for a while and I strongly suggest that that's the place to go. Thank you brother I greatly appreciate you!!!!!”
“Purchased Samsung A16 phone. Alex gave me a great price on the phone and made sure the phone was set up before I left. Was extremely happy with the service I received.”
“Fri., 6/12/26, dropped my old phone, charging port was damaged to where I couldn't charge it again.
Had recently received Boost text with offer of a $49.99 Google Pixel 10, with $60/mon plan, which I was already basically on, having added recurring $10 extra data on top of my $50/mon plan for previous 2 months.
Saturday morning called 3 boost stores after their 10am opening .
One nearest me on Lorain, near 130th, hung up immediately twice.
One on Puritas answered, explained he couldn't help me with the current phone discount offer because he was out of stock til next week.
Then I called this 10611 Lorain location further east from me, and RAFI answered, said he had one such phone in stock.
I don't drive, so took Lyft there by around 11:30am.
I CANNOT express enough praise and gratitude for Rafi's knowledgeable, helpful service.
I may be old, but am still technology ilit.
RAFI assisted at least 4 other customers while remaining available to me setting up my new phone in between.
Congratulations to Boost Mobile on finding such an excellent employee.
I'll head back there next time something needs tending to.
Thank You, RAFI, Sir!”
“Best phone purchase experience. K the owner knows his stuff. 10 out of 10 service. Always has great deals just purchased 3 phones from him for me and my sister and fiance.”
“Visited the store to look into switching our carrier from T-Mobile to Verizon. Not only did we switch carriers, we also ended up getting new phones. Aiden took great care of us and transfered all our data from our old phones to the new ones. Aiden was super professional and answered all of our questions. I would highly recommend stopping in and talking with him if you're thinking about changing carriers and/or updating your phones.”
“I was very happy with the great customer service here. The person helping me and my boyfriend was very friendly and helpful. My boyfriend needed an upgrade from an iPhone 12 Pro Max, and the person was kind enough to walk him through every step of the process. He even helped set up his watch for him. Overall, it was a great experience, and I will definitely be coming back to this location.”
“very recommended, I've had a few screens repaired by them and they do a great job. I've never had any problems afterwards. Great place and great people”
“Rula Wireless is a great place to get your phone fixed, buy a new phone, etc., They are Fast, Efficient, Great service. They fixed my phone in 10 minutes & I have had service & doing business with them for 7 years. Great people, Great place, Great service.”
“Orlando was extremely helpful assisting me making an insurance claim for my device. Showed me the process of filing the claim on my phone. Making it super convenient and efficient”
“Neil and Lee are very attentive and well knowledgeable on customer needs and was very respectful resourceful and helpful. They did very well with taking care of my mobile needs”
“I've been with T-Mobile for several years now, and I couldn't be happier with their service. From their lightning-fast 5G network to their responsive customer support, T-Mobile has consistently exceeded my expectations. Their plans are competitively priced and offer great value for money. I especially appreciate their commitment to innovation and keeping customers connected wherever they go. Highly recommended for anyone looking for reliable service and excellent coverage!”
“On May 3rd My phone was stolen and I went to this store in a panic. The guy working there (I didn't get his name) was absolutely compassionate and helped me quickly and professionally. He went above and beyond for me, which I really appreciate.
Thank you!!”
“Outstanding customer service!! Kuldip is the Best, he helped me when I Really needed it got me in and out in no time !! Best deal possible they listen to your needs and solve your problems!! Don’t go anywhere else for your phone needs Kuldip has you covered 1000%of the time !! Thank you again Brother you are a life saver!!”
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“The staff was very friendly and nice! My mom was able to leave with a new phone/watch for a decent price without trading in, and the staff kept us laughing the entire time.”