3089 Far Hills Avenue, Kettering OH 45429
“The place is well stocked, with good selection. And they'll get you whatever you need, if it's not in stock, within a few days. In-store service is fast.”
1950 East Stroop Road, Kettering OH 45429
“After watching a video about recaulking a bathtub, I decided I needed the tools being used in the video. I went to Ace and found exactly what I needed. With Ace being only a mile from my house, I went to find a replacement for a lamp socket. Again, I was not disappointed and was even surprised to find that I saved about $3.50 from what I would have been charged at Lowe's.”
3375 Dayton Xenia Road, Beavercreek OH 45432
“I went in last week for some plumbing help. The owner walked me aisle to aisle and literally assembled everything I needed to make it work based on a picture I showed him. The setup he put together fit perfectly. They are always so helpful here.”
1229 Wilmington Avenue, Dayton OH 45420
“Broke a key off in a door. Called Rocky's and the gentleman Steven was so polite and helpful. I came to the store and Steven was just as polite and helpful in person. They explained a few things which made me much more knowledgeable about keys and got me taken care of quickly. Great experience. If you can get what you need here I highly recommend!!”
3016 N Main St, Dayton OH 45405
“I can promise this is the best place when your in need of materials in a hurry or you just need materials the people here are awesome. Couldn't ask for better customer service. Friendly people you couldn't ask for much more than they give you here. I read this place is a five star just because I'm never been to a place and they take care of their people as much as these people do they care about what you're there for and they care about finding what you need I recommend this place to anyone my name is Brian and I love it here”
2741 Lyons Road, Miamisburg OH 45342
“Devin was very helpful on my two trips to Harbor Freight today. She helped to point in the right direction to get the tools I needed today. Thank you Devin for your help today.”
2400 Sandridge Dr, Moraine OH 45439
“Able to help me and my son pick up everything he needed for school and also able to order anything we needed. We came to them because the answered the phone when I called instead of AI answering. They make you feel like family when you walk in the door. We will be back and they are worth the drive. Thank you Brandon and everyone there in Moraine!!”
Cross Pointe Centre, 175E East Alex Bell Road, Dayton OH 45459
“I bought a 1x30 belt sander from HF and it was defective out of the box. I had enough and went to Woodcraft and bought their 1x30 unit. Worked perfectly. Had a bucket of customer parts that needed sanded and this thing was probably on for an hour straight with no issues. I have no regrets buying it.”
4249 North Main Street, Dayton OH 45405
“I went in for paint swatches and samples. The gentleman that helped me was knowledgable, professional, and kind. I am so sorry that I forgot to ask his name. This is my second time shopping at this location and I was very happy with both experiences. I hope more people shop at Ace, because you just don't get great customer service at the big box stores. Thanks for all of your help!”
251 E Alex Bell Rd, Centerville OH 45459
“Had another great experience at Rocky’s Ace Hardware! Matthew, the helpful assistant saved me time and a 2nd trip back to the hardware store by a helpful informative suggestion for our planned project, as we were making the purchase and told him of our plan.”
122 East Dayton Yellow Springs Road, Fairborn OH 45324
“My neighborhood Ace Hardware store. People here are so friendly. They really care about customers. I can always expect quick friendly service. Everyone knows their areas. Highly recommend to stop by and see for yourself.”
7845 Clyo Road, Centerville OH 45459
“This is an old fashioned hardware store at its core. They have a huge Hillman fastener display including nuts, bolts, washers, screws, etc of all kinds. They also repair screens. They cut two pieces of plexiglass for me today in about 10 minutes.”
1219 East Stroop Road, Dayton OH 45429
“Nice as soon as I walked in I was assisted needed keys for some units as I work real estate and out of all the places I have been my keys was cut, rung and paid for and out the door in 3 mins quick enough for my daughter not to find something to buy lol perfect !”
3300 Kettering Blvd, Moraine OH 45439
“Couldn't be happier with a supplier for Evergreen Plumbing and Drains! We've used them since we started, we've done training with them, they always have what we need. Alex Lemanski is the man!!”
3348 Needmore Road, Dayton OH 45414
“WOW! I have been in a lot of places that sell tools, but this one is absolutely amazing.Most places I've been in have been industrial Supply stores which sell some combination of tools and maratime gear and equipment, matching tools, welding tools, fasteners, or cable, chain, and hoses of all kinds. This place has tools, and an amazing selection of tools. These are the kind of tools you need if you work in a vehicle repair shop, or some place that requires quality and specialty hand tools. This is the place you go to buy quality tools at a fair price, instead of a tool truck. This place had more than you would ever find on any tool truck. Simply an amazing store.”
1941 Needmore Rd, Dayton OH 45414
“Always good ! Not the newest nicest cleanest one but the inventory is always on point and the customer service here is the best out of the five I have shopped at I wish this one was the closest to me.”
2735 Kearns Avenue, Dayton OH 45414
“My experience with Ferguson has been absolutely amazing! My water heater busted on Wednesday right before Thanksgiving. The sales team at Ferguson was able to find the replacement water heater I wanted at another store and have it shipped to my local store by Friday! When we arrived at the store to pick it up, the water heater was larger and heavier than I anticipated. The exceptional staff at Ferguson offered to deliver the water heater to my home that day so I didn't have to go the weekend without hot water. The delivery driver followed me home and helped me unload the water heater. Truly outstanding customer service - could not recommend this place more!”
1240 East Central Avenue, Miamisburg OH 45342
“Always very helpful customer service at Rocky's Ace hardware, I Love the convenience of a smaller store, verses the larger home supply stores, where you find it impossible to locate an employee for assistance. They have a wide variety of merchandise and always have just what Im looking for. The aisles are clearly marked for a quick and general location of the item you're shopping for. I recommend Rocky's Ace hardware for your every need, Perfect for Seniors like myself!”
714 North Main Street, Springboro OH 45066
“Needed a capacitor for my AC condenser. Lowes, HD, Menards don't have them. ACE had the exact part I needed, reasonably priced . AC running 15 minutes after I got home.”
1341 E 4th St, Dayton OH 45402
“Slow on "will call" like, I'd swear they don't pull it til you get there even if you call hours in advance. With that being said; awesome people, very friendly, clean store area. I'm pleased with what matters most right stuff onhand and approachable staff.”
1601 Thomas Paine Pkwy, Washington OH 45459
“Bill the owner went beyond expectations trying to help me with something small. He did the research and called me back quickly on a small project i had. The part i was needing is not a common part and almost impossible to get bc there are no adapters made for what i needed even though you think there would be. He found a solution but it be more logical to not go through the trouble to make it and import it from Russia. but he was still very knowledgeable at his work and very helpful which can be hard to get from some people. This place definitely deserves more credit bc the customer support was some of the best i experienced. Thanks bill God bless”
2210 Heller Dr, Beavercreek OH 45434
“I have a 30+ year old Skilsaw inherited from my father. Great old saw, but needed a new cord and cord protector. The label is so worn the model and serial numbers are not visible. The manufacturer has changed hands at least a couple of times since the saw was made and not able to help me. Someone recommended Authorized Tool Service. No model number? No problem. Guy took one look at the saw and knew exactly what was needed. Repaired for a reasonable price and sooner than promised. Thank you.”
227 E Helena St, Dayton OH 45404
“I will definitely be coming back here for any future lock and door needs. The people here treated me like I was part of their family. They were extremely friendly, professional and thorough and they finished my job earlier than expected at a very fair price!”
6300 Wilmington Pike, Sugarcreek OH 45459
“Lowes is always on point. If I can't find something, it doesn't take long to flag someone down that will assist. Not to mention, their customer service department is by far the best in the Miami Valley. As far as I'm concerned, they give five star service all day long. Specifically my girl Karen in CUSTOMER SERVICE.”
Lowe's is giving its loyalty program a makeover to better serve small and mid-sized professional contractors. The home improvement retailer has changed its MVPs Pro Rewards & Partnership Program into the new MyLowe's Pro Rewards. The updated program aims to make life easier for professionals while offering more benefits from their first purchase.
Read the postAce Hardware is reimagining itself with a new store concept. The home improvement retailer plans to invest over $1 billion in the next five years to roll out "Elevate Ace" across new and existing locations. The revamped stores will feature brand showrooms, expanded product lines, and enhanced customer service. Some locations will even boast outdoor spaces with live plant displays. Ace gave retailers a sneak peek at the concept during its recent Chicago convention. While a few stores will debut the new look later this year, the full rollout begins in January.
Read the postAce Hardware is hammering out an impressive growth story. The retailer-owned cooperative is celebrating its 100th anniversary with a bang, reaching 5,000 U.S. stores and planning to open 200 new locations in 2024. The company hit a milestone when it opened its 100th new store this year in Henderson, Nevada. Another newcomer, Fixit Ace Hardware in Roswell, Georgia, became the 5,000th domestic Ace store.
Read the postIn the latest move of its growth plan, leading paint maker Dunn-Edwards just opened 17 new retail locations throughout Northern California. This expansion of physical stores boosts the company's footprint in the region by over 50%. The expansion caps an exciting time for the nearly 100-year-old company. With its 100th anniversary in 2025, Dunn-Edwards is strengthening its market position through planned growth focused on better serving pros, homeowners and employees.
Read the post
