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“Andrew is the best rep I've worked with. He is very friendly and passionate about what he does. He helped us improve our plans saving us money and get new updated phones. He also helped get my military discount added to my account. Highly recommend to anyone.”
“Dakota and Korey did an excellent job explaining everything they had to offer and assisting me in understanding everything! Highly recommend their store in West Chester Ohio on Tylersville Road!”
“The ladies were very helpful and knowledgeable. Even upgraded my case since the didn’t have the same one for no extra. Would highly recommend
I broke my screen protector again and they were great super helpful”
“Alex was very helpful at getting us a new pixel and transferring my stuff from my old phone. He went above and beyond and paired it to the car and set up our wifi. Please go see Alex if you need help with anything or wanna look to get something new”
“Nick was phenomenal. He sat with me calmly and answered ALL of my questions. He made me feel valued and appreciated as a customer, NOT like another tech at a different Verizon location!! On a scale of 1-5, I'd give him a TEN!!! THANK YOU, Nick!”
“I’ve been a cricket member since 2004 Today I received THEE BEST Customer service EVER By Mr Neyef! He listened well and and worked quickly and suggested better options than I could ever imagine! Go see him!!”
“Ur representative Eman is very good at this job. Very helpful and I personally believe u should give this lady a raise. I would hate 2 come in with my problems and she not be here. Thank u DAVE BARBER ?”
“Steven spent over 2 hours helping to solve a phone problem and working with very POOR Verizon online support. He handled the problems calmly and dealt with other customers while I was repeatedly put on hold with online support. I have worked with him other times and always get calm, intelligent, caring support. I have to also give a shout out to Ben. When I received my new phone he set everything up, again for me! Wonderful Service.”
“Charles at the Kenwood,Ohio store was very helpful, attentive, and knowledgeable. He provided great customer service and went beyond my expectations for the service he provided me while trying to find a new phone. We need more sales personnel like Charles!”
“Worked with Ian and had a great experience. He made the whole deal painless and I got a much better deal. Definitely the best experience I've had at an AT&T store.”
“The facility was welcoming. Mark was very knowledgeable and patient. He took his time and explained all my options, answering all my questions which allowed me to make a choice that best fitted my needs.”
“Yesterday I went in and I wanted to say thank you again for an outstanding service Amir and for guiding me through this whole purchase!! Will definitely recommend my family/friends.”
“Very knowledgeable staff. Felt very comfortable with their service! Got my phone screen repaired and it only took about an hour! I think I did come at a nice time this afternoon but it was fast! And I did shop around and they had the best price in town.”
“10 out of 10. I was skeptical at first because it was much cheaper than Ubreakifix and no guarantee or warranty was presented when handing over our iPad, But everything went very quickly and smoothly. Dropped it off in the evening and It was ready by the afternoon the next day. The blonde Russian (I'm guessing) lady was super kind and helpful. We highly recommend ? We even got a screen protector and it was still cheaper and faster than the competitors”
“I've used Cricket for 9 years now. Staff is wonderful and very helpful. Store is clean. I never have to wait long. And if there is ever an issue they take care of it right away. My only complaint is the price of cell phone cases and accessories, too much.”
“Tonya was amazing even though I was there a little bit longer than I wanted to be she didn't take one break handled customer after customer they came in non stop ive never seen anyone multitask so Much and remain calm and collective, without losing their cool”
“The store is pretty much staffed by Apple geniuses who are very helpful. Apple needs to get rid of General in their settings were they hide many Settings items from new users, not a best idea. My great new Apple AirPods Pro hearing aids settings need to actually have a category item listed as hearing aid settings for my AirPods Pro, not a hidden settings listed as Hearing Assistance or Adjustment, that is like hiding settings for iPhone or iPad settings in General. Old people, children, and new users can't find settings hidden in poorly listed categories, making calls to Apple support expensive and totally not necessary.”
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“Excellent experience. I came in about a half hour before the store closed. Ximena got me through setting up a new phone and service and managed to help other customers through. Best experience I've had in a wireless store. That representative deserves a raise. Good job.”