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“Embers texted an hour ahead of time to tell us Sarah would be arriving at the appointment time. They included her picture in the text. She was on time, professional and friendly and fixed the fireplace quickly.”
“I had a great experience at the furniture store thanks to Adam and Richard. They was incredibly helpful while I made my decision with the purchase of end tables. It's rare to find customer service this good — thank you again for making the process so easy and enjoyable!”
“Local owner-operated and dealing with staffing issues did not prevent excellent customer service. Very rare these days to have someone provide prompt, thorough work while also being extremely personable—recalling details of a phone conversation had days earlier. I appreciate being able to have a quality machine repaired for further use rather than disposing and replacing it (for obvious reasons). Prices were great, too. If issues with a machine purchased arise (which will happen with the wear & tear vacuums take after years of use) I highly recommend seeing Jose to fix the issue. SO worth it. And get a Lamp Berge while you’re there—your house, family, and friends will undoubtedly thank you!”
“Highly recommend. Great prices and professional delivery & repairs. We actually had an issue with the first washer we purchased and after trying to fix it twice, they went ahead and replaced the washer we purchased with a nicer model. Everyone was easy to work with, and you can’t beat the value.”
“Was skeptical about using a rental place in the past , but an emergency brought me in . They were extremely helpful , very polite and professional . , The icing on the cake was after hearing what a danger my appliance was causing Darren came out with my rental within 40 minutes , even though it was a big financial loss of food I have a safe appliance and thanks to the great customer service I can sleep without breathing in toxic fumes. THANK YOU to the ENTIRE team at the EUCLID EAGLE RENTAL”
“Visited House of Lights this week. My old kitchen light fixture failed and I needed a replacement right away. James Dixon helped me find the perfect “in stock” light. Good price, too. Thank you Jim! The selection is mind boggling at House of Lights!”
“All the shops and restraints good.the Jamaican restraint has good food too when they feel like taking your order.came in today was completely ignored,another customer came in and was promptly greeted and waited on.i had been there a few minutes.”
“Today was my 1st visiting this salon. Tina was a excellent stylist. She was informative regarding the up keep of my braids. My braids came out great. She was also fast. The salon was clean. I will definitely be returning ?”
“We are so, so thankful for the Old School character, kindness, and customer service of Bloom Brothers!
All of our appliance purchases in the last five years have been from Bloom Brothers, and without incident. (We moved into our home in 2005, and in the last few years all of the appliances we installed when we moved in have met their natural end, one at a time, since 2020.)
The day I called to order what I thought would be a 30” white, dual fuel, double-oven Café range, Cody was amazingly helpful, confirmed the details I was requesting, and got the range ordered right away. It even arrived early.
Very shortly after delivery, we discovered an issue with the racks inside the oven. I called Cody, and after some explanation and troubleshooting, he said he was just going to order another range.
Range Number Two arrived with a different manufacturing issue involving the sensor that registers that the door is closed and turns off the light inside the oven. Not repairable—or acceptable with a brand new unit—so again Cody ordered a new range for us.
By the time Range Number Three arrived, we were all skittish and Shannon (manager) had instructed the delivery team to check the racks before it was even loaded off the truck. Good thing, because even with the delivery team being the ones to try, the racks didn’t go into the slots in the oven. One quick call back to the store, and we were told to just go in and we’d figure something out.
When we arrived, Shannon was SO gracious. At that point, after THREE failed attempts to purchase the Café (General Electric), we were confident that the best decision would be to pivot and go with a completely different manufacturer. Shannon was patient, kind, and diligent in helping me find the range that I’m ultimately thrilled with—a 30”, white, dual fuel single oven unit from Fulgore Milano.
The lesson here: While one should have serious reservations about purchasing a Café range from General Electric, one should NOT hesitate to work with Bloom Brothers for a single moment. They were professional, patient, kind, and provided us with excellent customer service.
Give them a call!”
“I am a truck driver and I had a delivery here on 02/11/2026. I arrived after their 1430 cut off for receiving. They accepted my delivery regardless. Joe was kind enough to work with me to offload their product and was awesome.”
“Dan Edelman and his team are wonderful. It was such a great experience working with his team. They were extremely easy to work with and went well out of their way to assist us throughout our entire renovation project. I could not be happier.”
“I have bought several thing thru Arrons in maple hts online mostly only gone in once or twice very nice to deal with the few times I knew was going to be late as long as you call and talk to them great to deal with”
“George assisted me with finding the correct light bulbs for my basement back in October 2024 (can’t find my receipt to pinpoint exact date). He took the time to come from a department all the way across the building to help me. I’m very appreciative!!!”
“First and foremost I love the owner and employees here. I just left from buying cash my first new washer and dryer with a 90 day warrantee. I went in to see what they had and to my surprise HE HAS A WHOLE WAREHOUSE FULL OF APPLIANCES. Very intimate family owned company. I was blessed to get a very good deal for 900$. And a free bird tree house!! Soo cute.. I live close so I was happy to have found something that fits my family size. This is my second investment this year for my life to be more comfortable and easier so I'm proud of myself. Moms remember u rule..
Beware: It's hot inside. U will sweat and fall in love with their well trained disciplined dogs.
I wished I was able to take it with me today but I was pleased with the delivery drop-off time tomorrow. !!”
“On Jan 10, 2024, we had a wind storm, so our power went out. When the light came on, I still had no internet, and part of my house didn't come back on. Eventually, I went to check the panel box, and yes, breakers were out. This one red breaker wouldn't reset (off/on), so I YouTubed it. I took a picture of the breaker, drove to Home Depot, and saw this beautiful young lady working in the electrical isle. Now, all the breakers looked alike to me, so I stood there acting like I knew what I was doing (men). So she started walking towards me, and this sweet voice said "are you finding what you're looking for, I'd be glad to help?" Embarrassed, my inner voice said "naw I got it". Then something happened and "please, cause I don't know what the hell I'm looking for". She took my phone, zoomed in on the photo, and went straight to the breaker I needed. She said you need a 20amp Seimens, and this should work. I brought it home, changed it out, and I was back in the game!!! I'd like to thank Arissa for being professional, friendly, knowledgeable, and most of all, for just being there. With help like that, I'll definitely be back. Bless Her Heart!”
“excellent customer service. I had to find someone to locate some cement pavers that needed restocking. Dani found Keith to help move them and load them to my cart. When I checked out I was told to pull my car around to help with loading. I had the pleasure of meeting Larry who quickly loaded them into my car. I did appreciate the help from all. 7/15/25 around 8:30 AM. Kudos to all”
“It was very easy to plan a move with the truck rental program. You get unlimited moving miles when you book with Penske through home Depot. The staff was very accommodating and friendly too. Great for a cross state move”
11AM - 7PM
7830 Plaza Blvd, Mentor
Appliances
“A big thanks to your front staff...being handicapped, and not being able to get around that good, approaching the end of my endurance, I went up front, and to assist me they opened up a register to save me from walking more....congratulations on a very good staff..”
“My go-to home repair shop. I've priced different supplies at both Lowe's and Menards over the years and other than a sale item once in a while, Home Depot consistently has a better selection, lower pricing and easier access along with free delivery!”
“I went to the Pinecrest location to purchase a wedding gift from a friend’s registry. Debbie and the entire team were so incredibly helpful and kind. They were able to speak to the differences between similar products, and recommend the gift that would give me the most “bang for my buck.” They also did a wonderful job with the gift wrapping. Overall a beautiful store with friendly staff, I will be returning!”
“The staff at this store and the eastlake store went above and beyond for me yesterday when they delivered my sofa bed .So i wish to thank these five gentlemen Erick Darvin Mike William and Antonio â˜â˜â˜â˜â˜ Thanks you guys are awesome.Christie Smith”
“Large home improvement store with all the typical accessories you could imagine. I used to draw “Homer” signs for a couple of the HD stores in Arizona (attached).”
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“As with many appliances over many years, we had another outstanding shopping and installation experience with Snow Brothers. We purchased a new Whirlpool refrigerator in July after our prior one exceeded its projected life, and a new GE washer after our prior one lasted for 16 years. In each case we had very helpful and experienced salespeople who guided us to the choices that best met our needs and provided a great value, realizing the many options in their store. Today Justin and Leon delivered and installed the washer with much care.”