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“Very helpful staffing with finding the right spray bottle attachment to the hose. Definitely will be back.
The only thing is the entrance, it smelled very strong chemical, due to the bags stored in there.”
“Sandy was so kind and helpful, and very knowledgeable! She really took the time to make sure I found the perfect flooring for my new business, and allowed me to take samples to see how they would look in the space. Thank you!”
“Had a great experience with Kwana in the appliance department. Customer service was great with Ann plus the store manager Lee was awesome! Everyone deserves a raise!”
“We ordered a rolling island from Lowe's, and when we received it, the box was really beat up. Inside, some of the bags of parts were open, but there was only 1 cam lock missing. We went to the Lowe's in Macedonia, and the staff was extremely kind and helpful. Bob even paid for the package of cam locks saying that it was Lowe's fault, so we shouldn't have to pay for it. Great experience!”
“Thank you, Denise, in the PRO department at Home Depot!
I’ve shopped at Home Depot for years—usually just grabbing what I need and heading out. Lately, at my local Cleveland Heights store, finding help has been hit or miss. So when my contractor sent me a list of porch materials through Home Depot, I was a bit hesitant.
I decided to go through the Macedonia store instead, and I’m so glad I did. Denise assisted me, and what she handled was no small task. Her knowledge, professionalism, efficiency, and attention to detail were such a relief—and a pleasant surprise. She took the time to listen, made sure everything was correct, and kept me updated on my order every step of the way. She even followed up a few days after delivery to make sure everything was in order. Wow! When I called back to thank her, she was unavailable, but a manager named Jerome took my call within a minute. He was friendly, helpful, and didn’t make me feel rushed at all.
Clearly, Home Depot is doing something right. I’ll definitely be doing more business with the Macedonia, Ohio store.
I cant thank you enough, Denise and Home Depot, for making this such a seamless and positive experience!”
“excellent customer service. I had to find someone to locate some cement pavers that needed restocking. Dani found Keith to help move them and load them to my cart. When I checked out I was told to pull my car around to help with loading. I had the pleasure of meeting Larry who quickly loaded them into my car. I did appreciate the help from all. 7/15/25 around 8:30 AM. Kudos to all”
“One of my go to stores for supplies and materials for my contracting buisness. They always have good deals on tools, lots of clearance items, competitive pricing and price matching, and coupons.”
“Carl and his sales associate Tony are knowledgeable and always willing to guide you in the right direction when you have a question. "Mr Bob Knob" I find it suspicious that you say that they wanted to charge you a restocking fee. I've been a customer for decades and have never had a single issue with a return. I also doubt the story about the employee saying the customer "did not wanting a black man to make any money",because the owner of the store isnt black. They are a bit more pricey than the big box stores but I don't mine paying a little more for the convenience of being able to get what I need right around the corner.”
“Tamika was the cashier who went above and beyond her needed duties. Not only helping me over the phone with refund information but making the process smoother when I went to the store!”
“I love going to my neighborhood Home Depot. They always have what I need, everyone there is always so cool and helpful. I would definitely recommend going here. Plus you can always find something at a good price here.”
Home Improvements
Home Improvements
Home Improvements
Home Improvements
Home Improvements
Home Improvements
Home Improvements
Home Improvements
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Home Improvements
“Very helpful good supply on hand at least knowledgeable. Well stocked. Has what you need usually. Comparable prices. Is laid out good. Unless you need a masonry tuck point grinding blade. Good tape measures”