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“Sandy was so kind and helpful, and very knowledgeable! She really took the time to make sure I found the perfect flooring for my new business, and allowed me to take samples to see how they would look in the space. Thank you!”
“The mgr Mrs .Bethany was amazing she went the extra mile for me . Also she's an amazing manager that's not behind the office door but leading by working front and center on the floor thank you”
“Don’t come here much but was in yesterday and today and had excellent service with paint. I cannot remember the mans name from yesterday but today a man named keagan helped me and he was extremely kind and even made small talk to pass the time that my paint was mixing. Not many places you can go anymore with such friendly people. I appreciated that.”
“I recently returned a Christmas gift to Home Depot and I was treated with the utmost courtesy and accommodation. The team member who helped me was kind, friendly and efficient. My transaction was complete in less than 10 minutes. I have always had a pleasant experience shopping at Home Depot at all of their locations.”
“Carl and his sales associate Tony are knowledgeable and always willing to guide you in the right direction when you have a question. "Mr Bob Knob" I find it suspicious that you say that they wanted to charge you a restocking fee. I've been a customer for decades and have never had a single issue with a return. I also doubt the story about the employee saying the customer "did not wanting a black man to make any money",because the owner of the store isnt black. They are a bit more pricey than the big box stores but I don't mine paying a little more for the convenience of being able to get what I need right around the corner.”
“The store was immaculate. Friendly staff. Much nicer than most home improvement stores around Cleveland. Especially Home Depot in Cleveland Heights. That's not the store to use. Very unprofessional employees there. Use this Lowe's instead”
“Jeremy was a delightful representative who helped us with making choices for our bathroom. Studio 33 has a multitude of choices and we found just what we were looking for.”
“I love the staff here. They are always helpful. I am able to find what I need quickly and easily. The reason for my one star deduction. The lack of cashiers. I went two days in a row. And both days had about 20 people in line. Took about 15-20 mins to check out. But the rest of the business is spot on. I will keep coming back.”
“During Covid-19 the store was booming. Customers were keeping their appropriate distance. Employees had on masks, and were very friendly and helpful. Staff were disinfecting the self checkouts. One staff member tapped the screen for me so I didn't have to touch it. But, please don't touch my credit card. I can use that myself.”
6 AM - 9 PM
3460 Mayfield Rd, Cleveland Heights
Home Improvements
“Gupta is the man! He helped us solve an issue with a broken closet wall mount. We walked out with a mount that was a bit larger than the original, but took his advice and purchased electrical tape to manage filling the gap. This guy is awesome and shared a little personal wisdom as we walked around the store solving our issue. Give this man a raise - he deserves it!”
“The clerk was helpful helping us find the flap part we needed for a toilet. We looked at ladders. They have a variety at all weights and prices. Only the aluminum style had the fold down tray on top. That's what we got. We like the self check out. Clean store.”
“I love shopping at Home Depot because of the excellent customer service and vast selection. Whether I'm tackling a DIY project or hiring a contractor, I can always find what I need here. The store is well-organized, making it easy to locate items quickly, and the prices are competitive, ensuring I get the best value for my money”
“I went in for a paint brush and walked out with everything I needed to start my own contracting business.All kidding aside, I could live here and buy everything in the store. They have everything I need for home DIY projects.”
“Some times I find it hard to locate a specific item in such a huge store, and you can't always find a associate for help. Even when you do locate a associate sometimes they send you to the wrong area. So my favorite addition to the Home Depot website is that you can look up the item you are looking for and it will give you the aisle number and the bay number. In my experience using this trick it has always sent me to the correct location in the store.”
“Nice sized garden area. Indoor plants were healthy if dry. Workers were helpful. Not a good selection of pots in any other color than white though, which was why I came. And there's bus stops right there...and sidewalks!”
Home Improvements
Home Improvements
Home Improvements
Home Improvements
Home Improvements
Home Improvements
Home Improvements
Home Improvements
Home Improvements
Home Improvements
Home Improvements
Home Improvements
Home Improvements
Home Improvements
Home Improvements
“I wish this Lowe's was a little closer to me. They're always helpful and always nice. It's refreshing. Not to mention they usually have what I need in stock. As simple as that sounds, it's important in the line of work that I do.”