10AM - 7PM
5395 Warrensville Center Rd, Maple Heights“AT&T is not the best network at customers service and if something is wrong they don’t reach out to you before taking action. I’m only with them because of one person Astin from the Cleveland Hights location”
“This Verizon store is by far the most professional and friendly experience I’ve ever had in my years with Verizon. Jalen and Jordan are amazing humans who helped me figure out all my Verizon challenges!I appreciate you both and will only come back to this store when I have Verizon questions!”
“Best phone purchase experience. K the owner knows his stuff. 10 out of 10 service. Always has great deals just purchased 3 phones from him for me and my sister and fiance.”
“This Verizon store in Twinsburg, OH is one of my favourites to visit. Staff is knowledgeable and work together to offer their customers the best options. Sometimes the wait can be up to an hour, but staff has always acknowledged the waiting customers during that time. Good deals on phones and other electronics.”
“Our family has had several upgrades, plan changes, number migrations, broken phones and trade ins, in the past 2 months -- Ruthann (& the whole staff) have been GREAT!! Made everything SO easy!!!!”
11AM - 7PM
7404 Broadview Rd, Parma“Rodney and Jordan were extremely helpful. It had been a while since I had purchased a new phone, and they were very helpful during every aspect. I would recommend this location and both of these associates.”
“On the 17th I took a neighbor to the location on 110th n Superior.First, how much do u value your employee?Mercedes has been there for a while n times have changed! If u value her, at least have a buzzer to let people in and plexi glass for some added protection!She was of great help to two 75 year olds and was able to assist with our questions and problem!!????. Kudos to her! Knowledgeable n helpful!! Respectfully, NM Beard”
10AM - 7PM
3553 Steelyard Dr, Cleveland“Super fast service!!! Jacob and Tyler totally hooked me up fast and dished all the deets I needed to get my new phone! Fastest service I’ve ever had at a Verizon.”
10AM - 8PM
6901 Rockside Rd, Independence“I had a wonderful experience with both Toya and Tyler. When I first entered the store Toya approached with promptness, courtesy and professionalism. She initiated my transaction and then Tyler took over. The transition was smooth and not disruptive at all. Tyler was patient and professional. He walked me through all the promotions and options available and patiently helped me process all of the information. I enjoyed his customers service.”
“Went today because I thought I needed a replacement charging report all it needed was to be cleaned service was fast! And price was more than fair will be going back anytime my phone needs repairs”
“Michael is a great store staff. I appreciate his effective listening and problem-solving skills. My WiFi device has connection problems, and Michael understood my needs, responding with clear explanations and extended assistance. I am grateful that I met this excellent AT&T employee.”
11AM - 7PM
9741 Vista Way, Garfield Heights“Verizon's customer service has greatly improved over the last couple years. Instead of avoiding the stores, I know I can go there and get excellent customer service, intelligent answers and no lies.I usually use the Garfield heights store and this time around, Jay was the rep that handled all of my needs today with Efficiency and with Courtesy.”
10AM - 9PM
28101 Chagrin Blvd, Woodmere“See Sam she is amazing she helped me and my family get up grade and new line with no problems she was so patient and helpful to the fullest will be back to see her with any of our future needs ! Thanks girlie”
9AM - 9PM
3507 Payne Ave, Cleveland“These guys were extremely nice and helpful! I went in with an iPhone 7+ that is cracked, and the sound also does not work on it. Even though they unfortunately couldn’t fix the issue (due to it not being a screen/part issue, was a memory board issue and at that point is more worth it to buy a new phone entirely) they seriously tried their absolute hardest! I mean, they were trying for three hours and were also being extremely negotiable throughout. All in all since they couldn’t fix it, I got my money back, but if I ever have future phone issues, I’ll definitely be coming here. Thank you guys so much for all of your helpful efforts!”
11AM - 7PM
4281 Mayfield Rd, South Euclid“Even though it was almost closing time Mr. Angelo was very patient in assisting me with the purchases and providing a better understanding with setting up the new devices!”
10AM - 8PM
24315 Chagrin Blvd, Beachwood“I went in to see about a repair for a broken screen and Trevor and Logan took good care of me and actually I ended up getting a new phone for probably less than it would have cost me to repair the screen.”
“Rachel was super helpful. She was always patient even when we had an issue that lasted two days! We are very thankful for her assistance with getting our new phones!”
“Dom is one of the most knowledgeable managers in the business and his customer engagement is a delight My daughter and I had some complicated account needs following my husbands death and we both tried other ATT AGENTS to straighten things out. Dom went straight to the right departments and completed our changes straight away. This is the kind of worker everyone is trying to hire. If I were ATT I d start moving him up the ladder and do everything you can to keep him.”
“Matthew, the store manager, was beyond amazing!!! The patience he had dealing with my phone issues and the tech support line is nothing short of AMAZING! Seriously!! This is now my location for anything dealing with my phone. THANK YOU!!”
“Had a very good experience with Mike at this store. We were greeted as soon as we came in the store and he was very friendly and attentive. Tatiana was also fun to talk with. Keep up the good work!”
“This cell phone store takes their very seriously and has made sure that I was completely informed and satisfied with services definitely a true five star review ?”
“Went to Best Buy before going to this ATT store. The associates were clueless about cell phone services. The ATT store provided fast and knowledgeable service. Jeremy knows his stuff!”
“Staff was awesome ⭐️⭐️⭐️⭐️⭐️Brought my Son’s iPad in for repair. In and out in less than 5 minutes. Best part is they did it as a courtesy since it was such an easy fix! ⭐️⭐️⭐️⭐️⭐️”
“I came in the last hour they were open. Guy fixed my phone in 10 mins. While working on other phones. Fair price,great work,and great customer service. My phone was falling apart and he still managed to put a screen on it”
10AM - 8PM
5915 St Clair Ave., Cleveland10AM - 8PM
34190 Aurora Rd, Solon“After visiting multiple ATT stores in and around Mayfield area and none were able to resolve my issue, I visited this Solon, OH store for the first time to convert my Prepaid acc to postpaid. Kevin - The store person quickly tried and identified how it can be done. Kevin seemed technically sound and connected with backend tech-support, explaining the issue and getting it fixed. Though it was bit of a lengthy process, but Kevin patiently did it with ease. Good to see such technical people providing very good customer service.”
“Great place to go to especially as a new customer they treat you very nice and you get some fantastic deals so my advice to you is to go check them out MANNY AND PABLO... the service is FANTASTIC!”
10AM - 8PM
6639 Mayfield Rd, Mayfield Heights“Morghan was fantastic and assisted me for hours - patiently answering my many questions and helping me set up my new phone! She was knowledgeable and kind. Thank you, Morghan!”
10AM - 8PM
4517 Mayfield Rd, South Euclid“Sam the store manager was amazing and helped me so much! He was extremely friendly and welcomed me into the store with a warm welcome. He helped me find a new phone for my boyfriend and made the switch quick, easy and simple. I’ve been to many other AT&T stores and I feel that this was the best costumer service I have had ever.”
“Burnell was awesome. Extremely knowledgeable and helpful. He was able to solve all of my problems and answer all of my questions. Highly recommend working with him.”