Electronics in Medina, OH

“Mike did an excellent job not only with his attention to detail, but also outside of hours support. I have done three jobs over the years. Outstanding company and people to work with.”

“All I can say about Nick is you are lucky to have him. He bent over backwards tonight to help me get my new phone to pair with my car's android auto after 3 hours at the car dealership where they could not help me. He solved the problem. I can do my consulting work and GPS in my car again. He was kind and patient and totally focused on the solution. He would be an asset to any company. This is a young man who understands technology and people. It really was my greatest pleasure to meet him and woot in victory when he solved the problem. Thank you so very much for being you and for helping me. Don't ever change.”

“There is a recent negative review of this store complaining about needing the T-life app to purchase or upgrade a phone. While annoying, that is no fault of the employees at the retail stores. I had to jump through many hoops to upgrade my phone, but Abby was extremely helpful and patient in explaining the process and walked me through every step. Seriously amazing. If you are unsure what you need to do or what the process entails, I highly suggest you call or visit the store BEFORE you plan on purchasing a new phone so you can have your ducks in a row and make the process as smooth as possible. Again, NOT the fault of the employees, they are just following policy! Once I had everything in place, the process of upgrading was quite simple and didn’t take long at all. Abby explained differences between iPhones so I could make an informed decision on which model was best for my needs. I never felt pressured to purchase the most expensive or latest model. Kevin got all of my data and information transferred from my old phone and let me know about features on my new iPhone. I did purchase some accessories that were comparably priced to what I’d find at other stores, and I felt good leaving the store with a case and screen protector on my new phone. This store also has an employee that speaks Spanish which was nice to see!”

“Sales rep was good, They have so many pricing adjustments...the last time I visited one of their stores on the West Coast of Florida.I walked out really angry and without a new phone. This was a much better experience, The sales rep Tommy explain everything pretty well.”

“I usually do curbside pick up and the employees are always SO nice and quick! Today I had to go into the store to pick up and was waiting at the customer service desk and overheard Lisa taking care of a customer, noticing a long line at Starbucks and requested help, and also dealt with a customer that was a little rude but she had a smile the whole time! Naseem helped me today and he’s always so polite. I just wanted to leave a good review to recognize how I see these people often and they’re always friendly and make target runs a pleasant experience. Thank you!”

“I have to say I absolutely love coming to this location now, especially when the lady Nicole is there it's always so nice and clean and smells good when you walk in. The customer service she offers is hands down the best that I have encountered. I will go here before anywhere else. She treats people as she would want to be and has an amazing energy, polite & very curtious.Thank you and keep being you. There isn't much of that left in Customer service now days.”