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“We recently went to look for a new mattress. Marc helped us from start to finish and was friendly and helpful with the entire process. I was dreading mattress shopping and had put it off. If I knew I would have Marc helping us I would have done this a long time ago.”
“Great experience! Shae took time to show us and educate us on all the options. We never felt pressured to purchase or upgrade but she obviously did a fantastic job because we did buy a mattress and an adustable frame. Thanks Shae!!”
“This place and the people that work there are absolutely incredible! The customer service is out of this world. They went above and beyond to make sure my wife and i were happy. We bought a couch there and absolutely love it!”
11:30AM - 7:30PM
34700 Vine St Suite 200, Eastlake
Furniture Stores
“I bought a refrigerator here last week and these folks were great to deal with. My initial experience coming in was similar to buying anywhere else, BUT I had a problem with the unit once it got home. The sales team didn't hesitate to treat me very well when returning and finding a new unit. I thought I was going to have to have a fit to get them to do the right thing, but instead they were apologetic and accommodating. I will never buy anywhere else after that experience. I would advise you to plug in the fridge at the store before you buy it first just in case something was damaged in transport to the store.”
“Didn’t have what I wanted when I needed it by, but the associate took care of making my visit well worth the travels to and from. Excellent customer service and dedication to making the visit pleasurable.”
“We walked in just to look! Ended up getting a great deal on bed and an adjustable frame! Our salesman was training (Fitz), he was fabulous as was his trainer. Thank you gentlemen for your kindness and your great salesmanship.”
“Jon Monnochio at Levin furniture and has been in the furniture business for many years . He is very knowledgeable and listens to your needs . I would definitely refer people to him . Very happy with my experience and purchase .”
“Painesville Furniture and Carpet is one of the finest family-owned companies I have ever worked with. They have a superb selection of just about everything you could need. Most important of all is that they have a staff that is kind, caring, and efficient. I purchased an electric recliner for my mother.- and she loves it. I highly recommend Painesville Furniture and Carpet. They are the real deal!”
“We had an an experience with Value City Furniture, from start to finish. The sales staff was friendly, knowledgeable, and helped us find exactly what we needed without any pressure. The checkout process was smooth, and we received timely updates on our order. Delivery was prompt, and the team was professional and very careful with our furniture. We were very impressed with their service and will definitely be a repeat customer!”
“We spoke to Summer. She was a ten out of ten in helpfulness and knowledge. This had to be one of the best experiences we have ever had purchasing furniture. I highly recommend the Mentor location for furniture. I hope the delivery goes smoothly. I have seen some of the delivery reviews and I am a tad nervous.”
“My salesperson was very accommodating. I found the couch I had and he literally move two chairs to the same area so I could see the furniture together. Very nice”
“Diana was our sales rep and she was really helpful and friendly. She went out of her way to help us choose the correct mattress. She did not try to push us to buy a more expensive mattress but was only concerned that we were going to be happy and comfortable with our purchase. We found one that met our needs within an hour and she set us up for delivery with no problems. We went to Mattress Firm before stopping at Sleep Outfitters and was basically ignored. That's when we chose to go to Sleep Outfittters. We definitely made the right choice.
Thanks Diana!
Steve and Erin Fitch
Mentor, Ohio”
“We purchased a new TV from Mentor TV and had them install it on the brick above the fireplace in our home. The professional installers were Paul and Sam. They did an outstanding job. Paul and Sam were very knowledgeable, professional and friendly. They had to install wire mold to conceal the wiring. We were very pleased with the final appearance. They covered our flooring with protective pads during the install and removed all packaging when complete.
We would highly recommend Mentor TV to anyone considering having a TV installed in their home.”
“After a terrible experience at Ohio Pools & Spas in Mayfield Heights, we came here looking for a hot tub. Dave (I think?) was super helpful, ended up walking out with a hot tub & a patio furniture set. Thanks Dave!”
“Lynn was very friendly and was excellent explaining the operation of the bed. We spent more than we expected but are looking forward to getting our new bed delivered”
“I bought furniture 2 times from this company, everyone there was super nice, professional and not pushy. I told my 2 sisters , their friends and all now bought from here. They have high end furniture(Smith Brother's)and affordable furniture. I use it go to Wayside but this is my go to furniture store now!”
“We are moving into a new home in Fairport Harbor. We checked out a lot of furniture stores only to find mediocre quality. We stumbled across Sheraton while on an errand. Wayne went above and beyond to provide excellent customer service. He was so knowledgeable and accommodating! We wanted Amish furniture and this store has it all! Your ability to customize size and a variety of details makes this well worth the wait and price. If you are looking for quality, give Wayne a call at this special store.
UPDATE: We have now received our new bedroom set, dining set and coffee and end tables! Everything is beautifully made and we are very happy with the quality and workmanship. Highly recommend!”
9AM - 10PM
7980 Plaza Blvd, Mentor
Furniture Stores
“Very helpful staff. Didn't find the piece wanted but found another that was liked better. They were on a mission to find the original that they showed 8 in stock.”
“I LOVE this place! Awesome variety and wonderfully knowledgeable staff. I was introduced to Angelo Petitti and was fortunate enough to produce for him when he was on WDOK (way back when). Great experience and I learned so much about my overgrown, inherited garden that took up my entire backyard. I saved many a fickle plant thanks to them!”
“Excellent sales that knew her product. We found the right mattress to meet our needs. Delivery and set up personnel were efficient and professional. A great buying experience that I would recommend.”
“Nice that it is set close to rt 20. Plain gravel drives. Lots of parking for a vehicle with a trailer. There is a furniture room, misc room, and a sale room. The place is affordable. Prices good for pickers. Nice staff and very helpful.”
“I have been extremely happy buying things from Aaron’s! I bought the majority at a store in Eastlake, OH. I MEAN 2 TV’s, a fireplace to one tv on, a bed & a table & chairs. But the guy I bought them from moved to Painesville store where I recently got another tv to replace one. He is the guy who works there (& worked at other store) is Ken! He’s awesome. Will help u any way he can!! I highly recommend going anywhere Ken is as he will see you get what you need or want in nothing flat! Thank you Ken!!”
9AM - 8PM
0, Mentor
Furniture Stores
“i am waiting for your calendar you always send out with the coupons on it. are you still sending those out i love that and look forward to those every year. bill k when can i expect those, as i look forward to those every year. the garden center is really exceptional, can you let me know if i will receive those coupons, i usually have those already. thank you bill k.”
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“When we walked into Elgins furniture store, the ladies were attentive, but not aggressive. They made our visit comfortable, from start until we made our purchase! Highly recommended furniture store!”