Open 24 hours
6709 Andrews Road, Mentor-On-The-Lake“After issues over the years with various mainstream banks charging absurd fees we love our credit union. They learn who their clients are. They remember your name and give great rates on Personal/Business/Auto loans.”
“Jen was great at assisting me in refinancing my new car. Very responsive and helpful and explained terms very well. Everyone at the Mentor Branch was so nice and helpful.”
“I can only praise the Lake County Educational Credit Union and its staff for their care and professionalism in handling all of my dealing with them for the past 30 years. i solidly recommend all of their services and have NEVER had a bad experience with this institution.”
“I wish I could’ve give these guys 10 stars. I walked in around 5:00pm on 4/1/22 and they young lady who helped me was an absolute delight! Not to mention the courteous staff who made sure to greet me as soon as I arrived. All though my time here was very brief (thank you!!) it left a lasting impression on me that there are still people out there who are still passionate about their line of work. Thank you to the mentor staff for setting my weekend off on a good foot after a long grueling week! Thank you guys again!”
“Great bank branch, never more than 2 minute wait . Everyone there is very friendly and actually talks like humans rather than corporate robots . The other guide that wrote the bad review calling the manager names sounds like a disgruntled employee, silly review.”
“Today I visited the Chase Bank in Willowick on Lakeshore Blvd. Donna was my banker, and I absolutely cannot describe the amount of professionalism, personality, intelligence and kindness she showed us. After amazing advice and such a great experience, I highly recommend this branch and Donna!”
9AM - 5PM
7529 Crile Rd, Concord“I love this branch! Everyone is extremely nice! I went through the window and ask if we could open an account. Instead of telling us to call the mainline for an appt. she told me to come right in. We were done in 15 min! I called a week later to get another account for my child and got a same day appt. Again, everyone was very professional and nice!”
9AM - 4PM
7402 Center St, Mentor“Kristi Komara and Christine Hartog are some of the best people you could ever deal with. I had a horrible experience with another bank and Kristi and Christine treated me like I was family, worked out a fix and had me set up in no time. This isn't the first time Kristi has helped me get things right. they are the real deal and one of the few exceptional people left in business. These are the people that businesses need this bank is the best. You are a name not just a account.”
9AM - 5PM
34465 Euclid Ave, Willoughby“My experience at Cardinal Credit Union was efficient and successful. A big thank you to Jennifer for helping me with my car purchase and credit score. I would highly recommend their services.”
“Debby was an absolute delight. Super friendly and helpful. I went in to open a new account and was in and out in under 30 minutes. Remodel looks amazing as well.”
Open 24 hours
7940 Plaza Blvd Ste #2, Mentor9AM - 5PM
34829 Vine St, Eastlake9AM - 4PM
8715 Mentor Ave, Mentor“I’m in the process of buying a new car and I had to get a cashiers check? I didn’t even know what that was, and it was for a lot of money so I was a little nervous from the get go. On top of that, I lost my debit card, I had checks that needed to be deposited, money transferred from one account to another… I was prepared to be there for awhile. Payton helped me out and made the experience not only super smooth, but super fast too! I was in and out in less than 15 minutes, and I didn’t even have to wait for the new card to come in the mail.. Everyone was very friendly and the free candy iced the cake!!!”
9AM - 4:30PM
7525 Crile Rd, Painesville“Who needs a key?? I just bury my bonesin back yard... I'm only being silly'- I love this place and this picture' when I get back up there I will indeed visit. Take CARE and HAPPY NEW YEAR 2021 !!!”
9AM - 4PM
29950 Lakeshore Blvd, Willowick8:30AM - 4:30PM
34799 Curtis Blvd, Eastlake“Jean the branch manager and her staff are all very personable and understanding. They actually make going in to the bank pleasant and not feel like a chore! Thank you all for being so great!”
“I'm very happy with 5th third I love the fact that when you walk in Ilana and Gayle and Dave calls you by name I've never overdrawn I love the way they set my account up never leaving”
“Deposited a check and they placed a ten day hold on it before I could access the funds. I could of just to the check to 5/3 the bank it came from and just cashed it that day.”
9AM - 4PM
8810 Mentor Ave, Mentor“My family has been banking at Ohio Savings for more then 40 years and have always been satisfied with the courteous and pleasant service, so much so that when I moved 3 times and now live across town I still bank with them. Pam has helped me and my family many times in many ways. She may have had a bad day but probably was just following the banks rules even if she didn't agree with them. As a senior I find the fees competitive with other banks.”
9AM - 4PM
7707 Mentor Ave, Mentor“Susan Jester was a joy to work with for our mortgage. She’s the epitome of good customer service! Catherine Hanslik was also great and helped us set up our checking account.The only complaint I have is the online systems are terrible and feel very dated. We ran into a lot of account access issues. But the staff is great!”
“First Federal of Lakewood handled my mortgage for most of the years until I paid off my house. They were wonderful to work with. Always professional and followed up with calls.”
9AM - 4PM
29169 Euclid Ave, WickliffeOpen 24 hours
4015 Erie St, Willoughby9AM - 4PM
33700 Vine St, Eastlake“I see Kelly there very often, and she is always so friendly. She is always fast, efficient and cheerful. I've never had a problem there. I've been using the bank for 12 years, and it's been great, but Kelly goes above and beyond.”
“The PCU is always extremely helpful. They are always going above and beyond for their members. They provide awesome customer service and will answer any and all questions. The ladies in there will assist with your financial needs to meet your goals, and help you turn poor money management around. I always go to them and recommend you do too!”