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“Jennifer Reshetar made my first experience at Cardinal Credit Union a great one. Got me an excellent rate on my auto refinance — couldn’t ask for more.”
“I have used this bank since 2021. It’s a wonderful bank. They do some much for community outreach and to support those in need. They do everything professionally and they keep the bank clean and organized. It’s always a welcoming experience. I would highly recommend using this bank for all your financial needs.”
“When I come to this Credit Union one name in particular comes to mind. Loan Officer Jacob Hougan helped me in my search for a new vehicle and I cannot thank him enough for his services! Friendly, down to earth, and knows his numbers! Thank you Jacob Im glad to have the pleasure of working with you!!!”
“Christopher Reevers was the most compassionate man. I had a very embarrassing moment & he didn’t even blink an eye instead he gave me the hope that there r still beautiful & caring people in this world. Also Ms. Antoinette Divon was equally as beautiful with a thoughtfulness that let you get through these awful days we live. IF U WANT GREAT SERVICE WITH HUMANITY EVOLVED PLEASE BANK HERE
GREAT PEOPLE & PERFECT SERVICE ♥”
9AM - 4PM
4015 Erie St, Willoughby
Banks
“First time at this branch and any Citizens Bank. Promptly greeted, little wait time and Maureen was great with setting up new accounts. She made sure online access and debit cards worked before we left as well.”
9AM - 5PM
34465 Euclid Ave, Willoughby
Banks
“Absolutely love the Willoughby Branch. Everyone is so friendly and helpful. The assistant manager Jessica. Always assists me and helps me out. The tellers Karen and Maria are always so polite and upbeat. Makes it a welcoming environment.”
“I wish I could’ve give these guys 10 stars. I walked in around 5:00pm on 4/1/22 and they young lady who helped me was an absolute delight! Not to mention the courteous staff who made sure to greet me as soon as I arrived. All though my time here was very brief (thank you!!) it left a lasting impression on me that there are still people out there who are still passionate about their line of work. Thank you to the mentor staff for setting my weekend off on a good foot after a long grueling week! Thank you guys again!”
“I go to the Concord branch, and everyone is friendly. They are prompt to resolve questions whether in person or on the phone. The branch is clean and easily accessible.”
“Just here to say the staff in the store is very friendly. Big shout of to Skylar , he is so friendly and super efficient. He helped my son open his first account and really connected with him. Customer service is top notch.”
9:30AM - 5PM
280 N St Clair St, Painesville
Banks
“I had a great experience working with the team at the Painesville Credit Union. The staff were friendly, knowledgeable, and easy to work with throughout the entire process. They helped me with a loan for my new car and made everything simple and straightforward. They took the time to answer my questions and explained my options. The whole experience was smooth and stress free. I highly recommend them to anyone looking for a local financial institution that provides a personal customer experience.”
“I have been a customer since the mid 1980’s and have always found the staff at the Wickliffe branch to be kind, helpful and professional! They have been especially good at helping me manage my small business both operationally and in financial advice.”
“Debby was an absolute delight. Super friendly and helpful. I went in to open a new account and was in and out in under 30 minutes. Remodel looks amazing as well.”
9AM - 4:30PM
7525 Crile Rd, Concord
Banks
“Who needs a key?? I just bury my bonesin back yard... I'm only being silly'- I love this place and this picture' when I get back up there I will indeed visit. Take CARE and HAPPY NEW YEAR 2021 !!!”
“I can only praise the Lake County Educational Credit Union and its staff for their care and professionalism in handling all of my dealing with them for the past 30 years. i solidly recommend all of their services and have NEVER had a bad experience with this institution.”
9AM - 4PM
7402 Center St, Mentor
Banks
“2 years walked into Erie Bank open an account. Danielle was extremely nice and friendly. I had informed her walked into Huntington Bank in Mentor and talked with branch manager informed wanted to open bank account. She was busy and asked the other assistant and she blew me off. So branch manager took me to counter speak with another person who could open the account. Well he said we are closing in five minutes I can schedule you for next day. I said sure and knew very well was not going to ever step foot into Huntington ever again.
I was treated so awesome at Eire Bank. Danielle took her time, opened up the account and explained in detail of each account that would best for me. She and I talked and just we were friends for a very long time.
Each time I go into the bank I am greeted by everyone and Danielle always says hello to me every time by my first name and this was two years ago I opened up the account. I go in to bank every two or three months to get money or move money around and always been given great advice.
Agents that answer the phone are very courteous always. Anytime I have a question they are able to answer the question and help me or explain how to do this or that and I am one happy customer and always refer everyone to Erie Bank in Mentor.”
“I recently had to deal with this branch regarding an inheritance. I apologize I do not remember the young man's name I dealt with. He was so friendly and helpful.”
9AM - 4PM
8715 Mentor Ave, Mentor
Banks
“Elizabeth is a very friendly and helpful person. I needed to open an account for an Estate and she made the experience very comfortable. She explained and answered any questions I had. Pleasant person to have assisted me. Thank you again Elizabeth.”
9AM - 4PM
33700 Vine St, Eastlake
Banks
“Ms.Milsic was extremely friendly, helpful, informative, accurate and quick. She made opening a new account extremely easy. I really like how self sufficient the account is. Especially at the ATM. Able to set preferences and do simple tasks, like change pin numbers.”
9AM - 5PM
8810 Mentor Ave, Mentor
Banks
“Enjoy banking at Flagstar Mentor Branch, the staff is always courteous and helpful. Pam goes out of her way to take care of customers and always is so friendly. Wouldn’t bank anywhere else.”
“Great bank branch, never more than 2 minute wait . Everyone there is very friendly and actually talks like humans rather than corporate robots . The other guide that wrote the bad review calling the manager names sounds like a disgruntled employee, silly review.”
“Fantastic experience. Very professional and efficient. The knowledge of Ben the Branch manager was impressive. I was on and out within 15 minutes and got a complicated transaction done. I have been with US bank for more than 20 years and this branch service was top shelf. Thank you.”
9AM - 5PM
40 W Erie St, Painesville
Banks
“First time being in this branch. I was asked why do I want to withdraw when I just deposit it last night. My reply was kind of rude by saying is my money I do whatever I want. Which is true and I apologize right after. Marie was professional and didn't reply rudely. Sorry and thank you, Marie, I respect your customer service manners ”
“Through an agreement I can use Firefighters Community Credit Union (FFCCU) through shared branching that allows me as a member of a different credit union that's out of town to use FFCCU's services as if I was a member of FFCCU. I have never had a bad experience working with FFCCU and appreciate that they have helped me make large deposits, get money orders, cashier checks, count coins and treated my kids well when they've come in to bank.”
9AM - 4:30PM
35401 Vine St, Willowick
Banks
“Teller Lisa Osborne is customer service at its finest. Key Bank, please recognize and reward your greatest asset, your in-person frontline soldiers who represent the brand.”
“I've been a proud member of the Eaton Family for over seven years, and I truly couldn't be happier with the service I've received. Eric has been my go-to person for any questions or loan needs.
He is professional, knowledgeable, responsive, and genuinely cares about helping his members.
I highly recommend working with Eric and the Eaton team!”
“went in to withdrawn cash. waited for a solid 10 mins to be seen. each customer was given time and patience by the tellers and you could tell they really cared! Wish i has this branch in my town!”
9AM - 5PM
7529 Crile Rd, Concord
Banks
“I love this branch! Everyone is extremely nice! I went through the window and ask if we could open an account. Instead of telling us to call the mainline for an appt. she told me to come right in. We were done in 15 min! I called a week later to get another account for my child and got a same day appt. Again, everyone was very professional and nice!”
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“Donna assisted me with having several checks printed. She is very friendly, professional and helpful. I greatly appreciate you. She took her time and double checked the prints. Thank you again Donna.”