Department Stores in Mentor, OH

14 locations found near Mentor

“This Marshall's store in particular has top notch customer service :) I had a rather unfortunate incident occur (no fault of my own or the stores) and after explaining my situation to Miss Deborah R and Gerard, I was shown kindness and understanding, which I very much appreciated. In addition, they were able to provide me with a solution that immediately resolved the issue. I'm so glad that there are still nice and kind people in the world and this store definitely has two really great people in their employ. Thank you again Deborah and Gerard!”

4.4 Superb126 Reviews

“Becky and Dawn are amazing! They both went above and beyond to not only help me with my purchase, but also helped load it in to my vehicle- which was no easy task.
Best customer service experience I have ever had.”

4.4 Superb111 Reviews

“Another successful trip to Dillard’s - Mentor OH location. All praise and appreciation goes out to Phyllis for not only helping me and my friend John out test a lot of fragrance’s. She’s always a bundle of joy to be around. Not only goes above and beyond to make sure the customer’s walk out happy and appreciate, but is a very good person at heart. Me and my friend live in Erie, and we take the hour and 20 minute drive just to see her and get her help. Thank you again Phyllis! We love you!”

4.2 Good147 Reviews

“Great inventory, sales, clearance and high quality choices! Classically designed department store that has it all- clothing, shoes, lingerie, makeup, handbags, suitcases, beds, linens, home ware and so much more for all ages.”

4 Good171 Reviews

“The new store is nice but it was evident it’s catered towards the women shoppers. In a brand new store, I would expect more than one changing room for men. It’s not very men shopping friendly when you have to stand in line for 20 min to try on one pair of pants. Hopefully this store will look into making this right.”

3.9 Good123 Reviews

“It's expensive, but when I have kohl's cash and it's on sale, kinda makes it worth going to mobile pick up. I don't shop in store unless it's for a customer”

3.7 Good208 Reviews

“I absolutely love my couch I got
From here was adorable and very comfortable durable. Also got my fireplace and clock from here. Love it and very helpful ❤️”

3.8 Good130 Reviews

“Five Below rules. It's so eclectic, like a Dollar store with a facelift.

Certain categories of product it really excels at. Toys, blind boxes, action figures; candy, snacks, drinks; cheap makeup, jewelry, t-shirts.

Like you're not gonna get high quality all the time. But if you need something silly or for a specific purpose but don't want to spend a lot, you cannot do better than here.

Especially around the Holidays. There is no better place to search for whimsical stocking stuffers.”

3.7 Good37 Reviews

“I went there looking for a coat for my son the store is well organized although I wish they had more options and plus sizes for men and women and more larger size shoes for both. It's a big store with bright lights and wide isles. I like the variety in the store there is accessories for both genders sleepwear formal wear and casual wear there is also a section with beauty supplies and home goods.”

3.4 Good77 Reviews

“Shoutout to Sharon for helping me out. I have a few groceries I needed to put in the fridge when I get back to my destination but I was stuck at target cause I didn't have a ride. Sharon was able to help me out and put some of the groceries I needed into a fridge temporarily until my ride showed up.”

3.2 Average12 Reviews

“I wanted to give a transparent review into this store. I absolutely love Walmart!!

Yesterday I ordered a 58" tv for my bedroom, online. Upon pickup I noticed nothing wrong. Once I got home and was able to open and set up I noticed there were missing parts: remote/legs. There was also dust and something white on the back of the tv that looked like paint.

Today I went to return this and amongst the problems that came along with the return, customer service and management took care of the problem at hand. Thank you Andrew, Timmy, Tammy and the customer service desk associates for being timely, responsive and helpful because this return could have gone another way due to fraudulent behavior.”

3.3 Good76 Reviews

“I wanted to give a transparent review into this store. I absolutely love Walmart!!

Yesterday I ordered a 58" tv for my bedroom, online. Upon pickup I noticed nothing wrong. Once I got home and was able to open and set up I noticed there were missing parts: remote/legs. There was also dust and something white on the back of the tv that looked like paint.

Today I went to return this and amongst the problems that came along with the return, customer service and management took care of the problem at hand. Thank you Andrew, Timmy, Tammy and the customer service desk associates for being timely, responsive and helpful because this return could have gone another way due to fraudulent behavior.”

3.3 Good266 Reviews

“For the most part, a Dollar Tree is a Dollar Tree. You know what you're in for.

The only variation you really get is how clean and organized the store is and how well it's staffed.

This particular location is about average on both fronts. We visited just after Christmas, so they seemed to be turning over seasonal merchandise. Otherwise, the stock was decent, if missing a few things I was hoping to find.

The store seemed to be staffed by two people, and there was a faitly long backup at the checkout. But that's also partly bad luck on my timing.

Overall, it's a perfectly passable discount store.”

2.9 Average70 Reviews

“Very clean store with nice employees. I enjoy shopping here, especially for books and home decor/organization. I just wish that they’d have people in electronics, considering that you need to ask them to unlock almost everything in that section. I’ve spent numerous trips walking around the store looking for an employee to unlock something for me.”

3 Average167 Reviews

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