Hertz Car Rental - Mentor - Mentor Avenue
Car Rental
Hours:
9670 Mentor Avenue, Mentor OH 44060
Hours
About Hertz Car Rental - Mentor - Mentor Avenue
Hertz Car Rental on Mentor Avenue is consistently praised for providing a great and pleasurable rental experience. Customers highlight the quick, accessible, and effortless process, with fast check-in and check-out. The vehicles, including cars and trucks, are frequently described as new, clean, and in mint showroom condition.
The outstanding customer service is a major highlight. Staff members are commended as amazing, accommodating, professional, personable, knowledgeable, efficient, and meticulous. A specific manager receives significant praise for making customers feel like a priority, balancing multiple tasks with a smile and a friendly personality, and ensuring a smooth process. This service sets a high standard, with some customers noting they rent monthly and cannot imagine going anywhere else. The location is recommended for its wide selection of vehicles and overall easy experience.
Most Recent Reviews
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September 2026
I highly recommend this location. Ty was excellent and went above and beyond to accommodate our needs. She was extremely friendly and kind and patient.
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May 2026
Always an excellent experience. Ty and her team are professional, knowledgeable, courteous and really care about this business. Highly recommend.
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May 2026
Our Rental was ready and clean when we arrived, at the Mentor location. The service was fantastic, our customer service representative, she got us in and out in a timely manner, always kind and with a smile.
More Comments(167)
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