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“Service guy was upfront that they were behind and that my oil change would be a lot longer than expected, so I rescheduled for the next day and the same gentleman was very apologetic and very friendly to deal with! Great customer service!”
“Recently purchased a new vehicle from King’s Toyota. This is our third vehicle that we purchased from King’s Toyota. We put over a half million combined miles on our other two vehicles. We love Toyotas because of their reliability and how the company supports their products. Our 2007 Tundra had it frame and cold air injection pumps replaced at no cost to us. The frame was replaced when the truck had 186k miles! And Toyota provided a rental car for 90 days while the frame was ordered and installed!
We were fortunate to use the same salesperson for all three vehicles. Joe Heckler is professional and hardworking. He’s not pushy at all and you feel like he’s working for you! Just a great experience! I will purchase our next vehicle from King’s with Joe’s help.”
“The service guys are top notch. They are quick, efficient, and extremely accommodating. Friendly, accessible and knowledgable. They will get you in and out and on your way. They are a great team and a pleasure to work with.”
“These guys are always great. I've been in a handful of times, and Ron has been honest, polite, and efficient, taking care of my needs every time. Never a complaint.”
“Have never once been disappointed by this Enterprise team. I rent frequently for business and will never go anywhere else. Great selection of cars and even better people. Special shoutout to Carter for the quick, friendly, and professional service, that guy deserves a raise.”
“I will definitely be back when I go on my next vacation. Eli was the person who helped me from the start to the end. He was very nice and helpful. I had made my reservation in February for July. I had booked a van because I had a lot of luggage and handicap equipment I needed to travel with for my mother. I called the day before my reservation and was told that majority of their vans had a recall, but I would still be given a large SUV. I arrived for my reservation and Eli informed me that they only had two vans left and they were both used. I was upgraded to a large SUV for the same price. He showed me both my options and I picked the Wagonner. It was a very large and spacious SUV. While in Florida, we had a probably with the trunk beeping and not turning off. When I called enterprise, Eli directed me to roadside. I ended up going to a mechanic and it was fixed with a push of the button. When returning the SUV, Eli made sure that it was good and I was fully satisfied with my rental. Great employees and great quality of cars!”
“I'm not sure what they could do to make the experience any better than what we received. The truck was super clean, in great shape, ready to go as hoped, easy to book, easy to return, and more. Having a lift available was something we didn't know we needed until moving heavy objects wore on people. It made a hectic wedding catering trip much easier.”
“We are glad that you were able to know what was happening to our car.That the gas was contaminated by diesel gas. We don't know how that happened. We thought what was the problem was only do to mice getting into the air filters. Thank for getting the answers for the different problems. We are glad to have car back working properly.”
“This is my preferred location for enterprise in the are. Even if there are no cars in the class i have reserved they will get me into something that fits my needs. The staff is friendly and helpful. They always do thier best to go above and beyond.”
10AM - 4PM
5207 Madison Rd B100, Cincinnati
Car Rental
“Wonderful customer service. Was able to text and call at about anytime of the day with any questions and they were always answered in a friendly manner. Josh, the employee I spoke with was always super clear on his answers to any questions I had. HIGHLY recommend this company not only for the customer service but for the price as well.”
“Just received our car that we purchased from Mike, and could not be happier with how fadt and simple this process was. I live in Las Vegas, NV, and Mike made this out of state purchase extremely simple. He FedExed my wife and i the paperwork to sign, sent it back to him, and the car hauler picked the car up the day after he received the paperwork. There was no typical saleman bs of back and forth negotiolating, or any surprise addons/markeups. I wish all car dealerships would be this friendly and make buying a car this simple. Thank you Mike!!!”
“Great experience with this company my Aunt was in a nursing home and she wanted to go to church we were having a problem getting her there due to her wheelchair we contacted Mobility Work and they were able to get us a van that was very stylish and the rent was hassle free my Aunt loved it.”
“Mr. Caban went above and beyond to help me in my rental a day early and right at closing. He worked to help didn’t rush me through process. Best experience I’ve had at Enterprise. Five star service. TRULY GRATEFUL FOR GREAT SERVICE.”
“This location was awesome. Easy reservation-Great Check Out/Check In experience. Rep walked us through details of vehicle at walk around. Thank You! Will is this location again!”
“Large selection of vehicles, convenient location and solid customer service. A bit of a wait during busier times (i.e. at opening), but overall the process was very smooth. Adam was very professional and efficient, making for a seamless experience overall. Would definitely rent from here again.”
“Although i ended up liking my rental, it was not what i reserved. I was sent to that location specifically because i asked for a pickup. Once there i was told none were available even though there were 3 on the lot. Those i was told were just for enterprise truck rental customers. Then to make matters worse, the truck i had reserved cost much less than the van i was placed in. Although i did get a small discount, I felt i should have gotten the van at the truck price since i had one reserved and only once i was there was i denied my reservation. This isn't how enterprise used to do business. But everything else was great. Just started out on a really bad foot. I felt i had to pay for your mistake. One bright spot; i liked the van i rented from you so much i ended up buying one just like it. So thanks very much for that.”
“Our experience was great. Clean rental, gas tank filled, great customer service. parking was tight because lot is small but was able to park cat with no problem.”
“Staff is super helpful and goes out of their way to make good experiences. Car was available, clean, and in great condition. Drop off was quick & simple with no surprises.”
“Got a rental car during collision repair on one of my cars. This was my first time renting from Hertz. I rented from the store on Old 74 here in Eastern Cincinnati. The staff were friendly, easy to work with and got me out of the store with no delays. I was satisfied with I the Kia Soul. It was clean with about 20k miles on it. I dropped it off a week later the repair shop and Hertz personnel retrieved it later. Very smooth operation with no issues. Other rental companies have given me cars that were totally unacceptable and had to be switched out at considerable inconvenience to me. Hertz has my business.”
“Great service, flexibility in choice of vehicles (unless it’s a holiday or last minute rental there may not be a huge selection), and the team always takes care of me at this location. I rent here at least 12-15 times per year.”
“Come to this location The owner and employees have gotten me together with what I've wanted while I was looking for a new vehicle.
Thank you
For being the best in my opinion.
MsJJeff”
“I rent at the Kenwood Avis location often (usually 2-3 times per month). The service is fantastic! Amanda is always friendly, and she gives me clean and nice cars. The entire process is simple and customer friendly.
Thank you, Amanda! Thank you, Avis Kenwood!”
“Great experience. And excellent service provided. Called to see if I could get the car early was no issue there and then had to call on a Sunday to extend my rental for a day both pickup, extension and drop off were quick and easy. Can’t remember the woman’s name who helped me but will use them again in the future”
“Good price that allowed one ways during Christmas but they never have the car type you request.The inside could use a coat of paint but the guy behind the counter is the nicest guy in town”
“My recent visit at AVIS was great! The customer service that I received was nothing less than 5 stars. The employee Lamar was extremely helpful and understanding of my last minute request. The transaction was quick and professional! He explained everything in detail and answered all my questions and/or concerns. Based on the reviews I kind of second guessed visiting the location however, I went with my first instinct and glad I did. There’s always two sides to a story! Again, thanks for everything, Lamar (Mar)?”
“I had a fantastic experience with this family-owned Budget car rental! The customer service was exceptional, with no wait time. They had a wide selection of great cars, making the process smooth and enjoyable. Highly recommend for anyone looking for affordable and reliable rentals!”
“Brian is a unicorn in the service industry. He was energetic, comedic and he saved me money on my rental. Great service. I'll ask him for a car for my next vacation.”
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“I rented a car here through my insurance after an accident. They picked me up from the nearby car repair place and brought me to their store. The worker was kind and helpful, allowing me to choose between two vehicles. I had a small wait while they cleaned and prepared a car for me. Drop off was as easy as pick up as well! Their collaboration with my insurnace and car repair place made all of this a breeze!”