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8:30AM - 7PM
1081-B OH-28, Milford
Shipping Centers
“Easy to work with broker. Their rates are higher than average. Payment on time. Never had any issues with them.
Any time I work Anthony McGary it's a stress free experience.”
“The staff were friendly, kind and accommodating today regarding an Amazon return that required a different procedure than I was accustomed. I appreciated the assistance and the gesture to make my experience easy. This location always has great staff!”
“I want to give a big shoutout to Gus at the Mason, OH location! After having a really disappointing experience at the Lebanon location, I was hesitant to try dropping off a large Amazon return again. But since the Mason store is close to my work and I needed to return the item before getting charged, I decided to give it a shot.
I’m so glad I did—Gus went above and beyond. He not only helped me carry multiple heavy boxes into the store, but he also took the time to repackage the return to make sure everything was secure and ready to be sent back. His kindness and helpfulness completely turned the experience around. Thank you, Gus!”
“Great experience with this group. A TON of updates that were accurate all the way to delivery and install. Installers were nice and helpful and did a great job of communicating and the install went off without a hitch. I would use this group again!!”
“Pat is a true gentleman! I arrived 5 mins before the store closed, struggling with a large box, and he ran to the door to help me. I was having the worst day and he restored my faith in humanity. Other places have asked me to tape the box so I asked for some and he said, I will take care of it. I’ll always come here just because the service is amazing.”
“Outstanding Service at Beechmont UPS!
Today I had the pleasure of being helped by Tom at the Beechmont UPS store. His professionalism and courtesy were truly over the top. He made the Amazon return process incredibly easy—something that usually requires me to print out a label and handle everything myself. Tom took care of it quickly and efficiently. I really appreciate the help. Thank you, Tom!”
“I came in assuming they could simply scan a QR code and ship it. Unfortunately, that was not the case and it turned into a project. The company I was doing business with did not provide the appropriate QR code. Feruza was quick to correct the situation with a simple work around. While I was working on my portion of the project, Feruza was still at work with other customers. Then she immediately came back to me to help finish the first step. Then back to the other customers and back to me and so forth. A helpful and hard worker for sure. Thanks again Feruza”
“The team was terrific. Professional, friendly, and engaging, and they seemed to enjoy their work. Everything arrived safe and sound, even after a month of storage too. Thank you!”
8:30AM - 7PM
1250 Ohio Pike, Amelia
Shipping Centers
“The UPS store I visited today, Store #3337, is the friendliest store I’ve ever visited. Not only were they friendly today, but the associates are consistently friendly every time I visit. I drive out of my way, passing other locations, to come back to this store specifically. From returning Amazon packages to mailing something that requires packaging assistance, they are always helpful. The phenomenal customer service I receive keeps me a loyal customer.”
“The Post Office in Union Township is a hidden gem. I have driven past it thousands of times and never knew it existed. The staff were nice and quick and the atmosphere was unique.”
8:30AM - 6PM
6809 Main St, Cincinnati
Shipping Centers
“The most helpful people ever! I am always amazed with how much they want to make shipping easy & the work they’re willing to do compared to most shipping places.”
“Great company clean especially when you consider the type of business this is. Employees are friendly and ready to assist you. If you're picking up a load no shipping department is faster or more efficient usually in and out in thirty minutes.”
“Drew at Staples in Kenwood demonstrated extraordinary customer service. He patiently expended time researching the type of toner for my initial purchase and he also did his best to ensure the most economic price.”
“I just went in today to drop a package with a previous shipping label on a Saturday morning. As soon as I walked in, got a cheerful good morning. And in under a minute, my package was taken care of and got a receipt. Also has a friendly humourous conversation which was really a boost to the day! Great place!
Now, some of u might think decent customer interaction is bare minimum for an establishment. I was in that boat but reality is in this day and age, this is extremely rare now! u would literally get shouted at if you tried using the UPS a mile away on Kenwood to drop a package - no joke.
So this place has definitely earned my business for future shipping needs.”
“KeVaughn helped me and was very helpful, had a great attitude and did a great job! Its nice to go into a store where it feels like they actually want to help you.”
“Employees like Billy help make an experience at a certain store location 5 star. He helped me unload a few large packages without hesitation. Thanks Billy for the outstanding service and for going above and beyond.”
“Can’t emphasize enough how appreciative I am of the people at the printing center. Not only did they print my rush order within 20 minutes, but also went above and beyond with cutting to size, laminating, and trimming again. My company was on a serious time crunch with this project, and staples made it happen. I didn’t get her name, but I am endlessly thankful for her hard work and care.”
“Went here today to do an Amazon return. Drew and Kiley were extremely professional and helpful and made the whole process quick and painless. This is the first time I’ve had such a great experience at this location.”
“Ian was very helpful and even made adjustments to my printout so it did not turn out looking badHe called me twice to make sure. I really appreciate his dedicationI could tell he was busy but still took his time to help me”
“I recently visited The UPS Store, and the service was exceptional! Om was incredibly helpful throughout the entire process. He assisted me with packaging my items securely and ensured everything was ready for shipment in no time. The store is well-organized, and the staff is friendly and efficient. I was impressed by how smoothly everything went. Whether you need to ship a package or use their other services, I highly recommend this location. Thanks again, Om, for making it a great experience!”
“Ashley was amazing! I was irresponsible and procrastinated getting my presentation done for my interview which was the following morning... I called ahead around 6:30pm that night to see if my order could be done right as they opened the next morning and she said she could get it done the night before it was due to pick up! She saved me so much stress & hassle the day of my interview. Her customer service is excellent! I am so appreciative! Thank you Ashley! Sometimes small acts of kindness are appreciated more than you can understand.”
“I appreciate that I can get in and out with the items I need on an average of 15 mins or less. The stores are well stocked, lighting is great and clerks are helpful and courteous.”
8 AM - 9 PM
9550 S Mason Montgomery Rd, Mason
Shipping Centers
“I can't say enough good things about this team with a special shout out to Tide! A few month's ago, DHL lost a poster that I had created on Shutterfly and I needed it by a deadline date. When the package didn't arrive I called at least 5 other places to see if they could turn it around in 2 hours.This location said they could and using only a screenshot, they produced a beautiful poster for my daughter's event. Needless to say, I ordered my second poster here and had it mounted on foam board. It is perfect and came with special corner protectors which was unexpected. It's not inexpensive, but it was worth it knowing I'd get my order completed on time. Tide is kind and accommodating. Everyone I've interacted with at this location is quite nice.”
“Recently have been using Central for my LTL National shipments. Ultra low rates keeps more money in my pocket. Rates almost 1/2 as much as other carriers. Going on 6 months without any issues.”
“About 75% of the time my package is either delayed, out for delivery and the attempted delivery literally never happened yet it says they tried, or they’re so late that I have to sit around all day waiting to sign for the package and then they never come! 25% of the time it’s actually delivered the same day as expected and only one time have I received a door tag. Get it together people… ??
I’m changing my review from 1 to 4 stars, as I haven’t had a problem with my packages for a little under a year now. Thank you??”
“I had been worried about coming in with an interesting return mishap that I needed support with. Employee, Christina, was so kind and accommodating. She gave me full attention, offered solution steps to help me solve my problem and informed me of my options. Thank you for making my experience an easy one, Christina.”
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“Paige is the best. I completely forgot about the 2$ charge for printing a return label. I only had a 20$ on me and instead of her making me break the 20$. She waived the fee...or paid it herself. Lol im not sure. Either way....I have more money for plants now. And that makes my day! Also there were atleast 7 people in line and she was seemingly the only one in there at 9:30 am. Eventho it was early...she still had a smile on her face and she was making the line move! Thanks again Paige! I love nice people!”