Auto Repair in New Albany, OH

“Every single time we have been here (which has been 5 times since they first opened) they have given us the most amazing service ever. They have let my son have a hat from them and they are so kind and helpful every single time! We will never go anywhere else and I recommend them to anyone that needs service. I have always had a pleasant experience with Alex and Doug but all of the people there are great!! Give them a try!!”

“Had a bad experience when I went the first time. Within a day the district manager called and asked how they could make it right. I brought my car back and they took great care of me. I will continue to use them based on the experience.”

“We have been going to Esoteric for years, and every single visit reminds us why we would never trust our vehicles with anyone else. Whether it’s detailing, window tint, PPF, ceramic coating, or anything in between, their craftsmanship, precision, and passion are truly unmatched.

What sets Esoteric apart is that their standard is simply higher than anyone else’s. The attention to detail is extraordinary and your car is treated with a level of care you rarely see anymore. They notice things other shops would completely overlook, and they fix issues before you even know they exist. It’s obvious they take immense pride in their work, and the end result always shows it.

The team is also the best we’ve ever encountered: kind, hardworking, honest, and genuinely invested in their clients. Thank you to Todd, Dan, Zack, Andy, Max, AJ, Cam, Ryan and the rest of the crew for being beyond exceptional. Every interaction with them is warm, professional, and sincere. They listen, they explain, and they never make you feel rushed. No matter how small or large the request, they always go above and beyond to make sure everything is perfect.

Their customer service is honestly unparalleled. You feel like more than just a client (you’re treated like part of the family). Many businesses claim to care about their customers, but Esoteric is the rare place that proves it consistently, visit after visit, year after year.

Esoteric sets the bar for what automotive care should be. If you want flawless results, exceptional people, and a level of excellence you simply won’t find elsewhere, this is the place. We cannot recommend them highly enough! (Also, I’m so so sorry I didn’t have this review up sooner!)”

“Was stuck with no breaks in Gahanna n the guys hooked me up. Drove 225 miles n realized that caliper n router was bad n Two wonderful guys from the Youngstown Midas drove all the way to my house all most in West Virginia at 9 am and fixed the problem for me with a smile!! Thank you Midas!!”

“Staff is VERY Fast, Professional, Curtious, and all the way around The Perfect Team!!!
They Don't overcharge you or add unnecessary repairs. They always confirm with you about the work to be done BEFORE it's done.”