“We just came to this area and got a house and this is the only place that I would go to to buy any type of convenient stuff. He has the best customer service that I’ve ever seen in his name is Alex.. we told him we are new to the neighborhood and he asked us specifically if there’s anything that we wanted him to order and he ordered it and had it the next day. Very impressive I won’t go anywhere else.”
“I do not get my reward points when I buy my frozen drinks on a almost daily basis. I have repeatedly chose the 7 drink option. I do not smoke, please stop sending me tobacco product rewards. My rewards are not working with my phone. I have to punch my number in at the register, but the the clerk clears my entry. My rewards were working on the self help register. When they were told that was working, the self help register key pad was unplugged and a sign was posted that the key pad was out of service. I feel customer rewards are being redirected.”
“It is a little out of the way from my usual circle but they have a great selection of tubes and tobacco for rolling my own cigarettes. I have found a very good equal to Newport Menthol are the Gambler menthol products and for less than $2/buck compared to... UGH. JB also has some Delta 8/9/10 products. I especially like the Just Delta Sativa D8 strawberry for a really nice buzz. Delta products contain less than .3% of thc, which is the Federally legal amount and legal on a State of Ohio level. The customer service team are worth mentioning. (Sorry, I do not give 5 stars often)”
“CVS has friendly customer service , they are always helpful ! GREAT selection of items ! I always find what I am looking for ! Always get money saving coupons on receipts and E - Mails !!! Nice , clean and fully stocked store ! Always convenient locations ! Thank you CVS !”
“I don't know how much this'll help, but my experience at speedway was phenomenal. This worker, Robert, was so kind, and we asked for some chicken. He made a whole new batch for us. He also gave us a discount, and jokingly we said that if we won the lottery, he'd get his part. Overall, tonight was an amazing time at this place. And deserves to get recognized.”
“I can see I’m maybe the only few with a good review. BUT, lol here I am. From the last CVS pharmacy I had to deal with in Shaker, the pharmacy, the techs and doctor were disrespectful and everything else. I vowed to never return to any CVS, but then my insurance was fully covered here so I switched back over. I can say this pharmacy is the best I’ve been too in YEARS(maybe ever actually)! With my hospital and pharmacy trauma it’s been a lot! But everyone here is gentle, kind, and very helpful. Every time I go pick up my medication ( I usually do the drive thru but today I went inside because I needed some things) customer service is always amazing! The lady I forget her name (which sucks because I literally told her I loved her sparkly name tag) was so kind. Which I was kind of worried about because I did ask her for a lot but she was very patient and knowledgeable. Everyone is always kind coming and going. The phone can be a little difficult and frustrating at times but they have always got back to me and quickly. With my transfers, refills or any help I need. I appreciate you guys please keep this attitude it’s needed everywhere! It means a lot from what I’ve been through .”
The Iowa retailer, the third-largest convenience store operator in the country, built its new three-year plan around three priorities: store growth, food and beverage expansion, and kitchen technology upgrades. The company plans to add 120 stores during the current fiscal year. Its previous plan, launched in 2023, delivered more than 500 new stores and earned the company a spot in the S&P 500.
Love's Travel Stops is starting 2025 with ambitious growth plans, adding 20 new stores and updating 50 current locations across the country. The truck stop company will upgrade its stores through its Strategic Remodel Initiative, which started in 2022. This includes the modernization of its recently acquired turnpike location in Stroud, Oklahoma. By 2035, over half of Love's 655 stores will be either new or updated.
Food service giant Sodexo plans to open nearly 100 "Food Hive" locations on campuses nationwide by 2026. The company has already started the process, aiming to launch about 30 new college convenience stores during the current 2024-25 academic year.
7-Eleven is going big on food and "frictionless shopping." The convenience store giant plans to open 500 new "food-forward" locations across the U.S. from 2025 to 2027. The expansion builds on 7-Eleven's "Evolution" store concept, first launched in Dallas in 2019. These larger-format stores feature in-store restaurants, premium products like craft beer and cigars, and an emphasis on fresh, grab-and-go meals.
Amazon has quietly opened a new type of grocery store in downtown Chicago. Called Amazon Grocery, the 3,800-square-foot store is a testing ground for Amazon's latest experiment in brick-and-mortar retail. The first Amazon Grocery location shares a building with a Whole Foods Market, which Amazon purchased in 2017.