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“Mike H. Was the most helpful rep I have ever worked with. He didn’t rush me and made sure I understood everything before I signed for my new plan. Highly recommend!!!”
“The ladies were very helpful and knowledgeable. Even upgraded my case since the didn’t have the same one for no extra. Would highly recommend
I broke my screen protector again and they were great super helpful”
“I thoroughly enjoyed my experience getting my new phone. I was wary because I was attached to my Iphone7.Randy was patient and kind with me. I absolutely love my iPhone 13!”
“I have a great experience with Cory at Tri County Verizon store. After being sent to a YOU break it WE fix it by another guy at Verizon who said he didn't fix. Then I had to apply for insurance and part mailed to my home. Went back to fix it place who sent me back to Verizon where I was lucky to run into Cory who said sure I can repair. He found they had sent me 6 yr old phone. I had paid for my 4yr. Old he called insurance to say what they did. By way during my broken phone time, Verizon had sent me notice all phones on my bill were due a special $1000, phone as I am very long time member. Thanks Cory spent very long fixing me up and getting phone deal and getting my new phone. This guy needs to train your store people. His calm pleasant way is worthy of your using him to improve your image. Cleo”
“Always an experience that reveals new opportunities. Staff was helpful in managing our FAMILY group. More to follow. Some difficulty in desired inventory of complete color offerings. Waiting for Teal availability!”
“These guys were the BOMB.COM!!! They were extremely knowledgeable about the product and what would fit my needs, and paired me and my son’s with the perfect phones and accessories!! Wonderful customer service and lastly, SAVED ME A GREAT DEAL OF MONEY Vs me going elsewhere like “T Mobile”, etc…. Thank You So Much Device For Cash!!!”
“I had a wonderful experience today Khaled was really nice, I bought a phone from best buy went to Metro to get the service turn on he did a wonderful job very polite nice and patient on Springdale rd”
“Tyler was great. The other manager Adam came in and also began assisting other customers who were waiting. They both were outstanding and work great as a team. Tyler went above and beyond to get me the best price and deal. Gave me a great phone and I left that store feeling comfortable and beyond the excited ?”
“Had a great experience with the associate Tray. He helped me and my parents who are not tech savvy get a new phone. The experience was overall pleasant and I would highly recommend this location. Tray explained everything thoroughly, got us some good deals, and was very helpful.”
“Nick was phenomenal. He sat with me calmly and answered ALL of my questions. He made me feel valued and appreciated as a customer, NOT like another tech at a different Verizon location!! On a scale of 1-5, I'd give him a TEN!!! THANK YOU, Nick!”
10AM - 7PM
3880 Paxton Ave Suite H, Cincinnati
Mobile Phones
“Tech was prompt and polite had everything done efficiently. I was really impressed with the hole service and process. Wish more things when as smooth as this transaction.”
“Ms. Trish on Galbraith rd at metro is an amazing customer service provider. She went above and beyond to help lower my bill. She did more than lower it she saved me tones of money! She was sweet and very respectful !!!!!!”
“Traveling several states away, and phone died. Tried for repair, no luck. I was sent over to Chloe's store and I was blessed to meet Chloe.
Kind, smart, PATIENT with some guy from out of town that broke his phone and didn't have much of an idea what to do.
Can't say enough appreciation for the long time Chloe spent with me as she went through options, looked through inventories, pulled some stuff off the shelf then put others back on the shelf...
I genuinely hope that management at her store understands the jewel of a team mate they have in Chloe.
Hey Chloe - Thank you so much, ma'am. I really appreciate you - and Miss Sherry said she appreciated your help as well - she knows what dealing with me is like.”
“Christopher is amazing! We had a wonderful buying experience yesterday. I highly suggest him for all of your tech needs. Christopher is funny, kind, and very knowledgeable about ALL products.”
“Called & got a quote. Staff was friendly smooth and fast process I was in & out . Got my 16 pro screen fixed and also got a free screen protector. Prices are reasonable. Definitely recommend 10/10 !”
10AM - 7PM
4073 E Galbraith Rd, Cincinnati
Mobile Phones
“I came in this past week and switched to cricket.
Unfortunately, I need a different service however, Samir gave me a full refund and understood my predicament.
Thank you for being understanding!”
“MIRIAM IS THE ABSOLUTE BEST! She’s amazing, beautiful, and great at what she does. I’m never going to any other boost store ever again. I’ll always be coming back thank you very much :)”
“Adam was tremendously helpful in assisting me with a new phone purchase. Instead of trying to sell me the most expensive model, he took the time to assess my usage and needs before recommending a cheaper model. He is knowledgeable, trustworthy, and made the process easy. High recommend!”
“Heather is very knowledgeable of any devices that are new. Was a smooth transaction to upgrade my phone and transfer all my information from my older device. She is patient and willing to answer any silly questions I had. Thanks again!”
“We’ve been going here since they opened years ago. Won’t go anywhere else. Hands down better than Apple Store repair. Can’t say enough good things about this place and Johnny is so personable and knowledgeable. Fixed our IPhone with a couple of presses of the buttons. We’ve also left phones to be fixed after parts ordered in the past. Returned quickly and fixed!!
Worth the trip even if to stop in and ask questions….”
10AM - 7PM
9804 Colerain Ave, Cincinnati
Mobile Phones
“Mayilin is awesome...helped me with my Android phone issues...purchased a new Motorola...she is very knowledgeable and took the time to help since I am not very tech savvy... highly recommend her!”
“Very efficient and friendly. My phone was fixed in less than 10 minutes!!!!! Even called and got an appt the same day!!! I’m beyond grateful and 100% satisfied with the service I received.”
“Moe was extremely informative and helpful,.. he helped me to switch over to T-Mobile because they are giving away some extremely nice phones for people that switch from Metro to T-Mobile, he assisted me through the entire process”
“Been coming here for the past 8 or so years, and I just recently purchased my third phone which was an iPhone 11. Omar was the one that sold it to us, and that process was simple though he was very deadpan with his responses but I didn't mind, I didn't come here to make a friend I came to buy a phone. Anyway, he told us to come back before the end of the next month to switch my phone's plan over to my other family member's so we weren't billed twice, sounds easy, right? Well, we came in yesterday and Omar happened to be there... just for him to tell us that we'd have to call customer service to change the plan. See, when we bought the phone he told us we could just come in, but when we did come in and he happened to be there, he said we'd have to call customer service. What sense does that make? Calling customer service for any company is always a pain, so I'm not looking forward to it.”
“Kiara is the best sales associate at the store and I have been to a couple locations she is nice helpful and goes over and beyond to help her customers I highly recommend to go to her store”
“Ismail is the guy who runs the store here, I bought 2 phones that he had on a limited time offer(which was SO worth the price!). He wasn't in a hurry to get me out the door, he wasn't trying to pressure me into buying accessories or unnecessary items just to up the price. He explained everything exactly as it should have been and I was able to grasp everything BEFORE I made the purchase due to his patience. I will for a fact be coming back and I think that more people should consider trying him out for your phone needs. I appreciate it a bunch!”
“Charles at the Kenwood,Ohio store was very helpful, attentive, and knowledgeable. He provided great customer service and went beyond my expectations for the service he provided me while trying to find a new phone. We need more sales personnel like Charles!”
“Which of the boost Mobile on Winton road they were more than helpful they worked with me. I recommended highly. Just don't go to the one on glenway avenue that's a joke”
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“Great experience at this phone store! The staff were friendly, patient, and genuinely helpful from start to finish. They took the time to explain my options clearly, answered all my questions, and made sure I left with exactly what I needed. Excellent customer service and a smooth, stress free visit. Highly recommended!”