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“The ladies were very helpful and knowledgeable. Even upgraded my case since the didn’t have the same one for no extra. Would highly recommend
I broke my screen protector again and they were great super helpful”
“I came in for help dealing with a stressful situation with my phone. Andrew was extremely helpful and knowledgeable. His customer service was top-notch and he helped make everything hassle-free. If I ever need anything else, this will definitely be the place I go to do it.”
“I thoroughly enjoyed my experience getting my new phone. I was wary because I was attached to my Iphone7.Randy was patient and kind with me. I absolutely love my iPhone 13!”
“I had a wonderful experience today Khaled was really nice, I bought a phone from best buy went to Metro to get the service turn on he did a wonderful job very polite nice and patient on Springdale rd”
“I have a great experience with Cory at Tri County Verizon store. After being sent to a YOU break it WE fix it by another guy at Verizon who said he didn't fix. Then I had to apply for insurance and part mailed to my home. Went back to fix it place who sent me back to Verizon where I was lucky to run into Cory who said sure I can repair. He found they had sent me 6 yr old phone. I had paid for my 4yr. Old he called insurance to say what they did. By way during my broken phone time, Verizon had sent me notice all phones on my bill were due a special $1000, phone as I am very long time member. Thanks Cory spent very long fixing me up and getting phone deal and getting my new phone. This guy needs to train your store people. His calm pleasant way is worthy of your using him to improve your image. Cleo”
“Always an experience that reveals new opportunities. Staff was helpful in managing our FAMILY group. More to follow. Some difficulty in desired inventory of complete color offerings. Waiting for Teal availability!”
“Tyler was great. The other manager Adam came in and also began assisting other customers who were waiting. They both were outstanding and work great as a team. Tyler went above and beyond to get me the best price and deal. Gave me a great phone and I left that store feeling comfortable and beyond the excited ?”
10AM - 7PM
3880 Paxton Ave Suite H, Cincinnati
Mobile Phones
“Tech was prompt and polite had everything done efficiently. I was really impressed with the hole service and process. Wish more things when as smooth as this transaction.”
“Moe was extremely informative and helpful,.. he helped me to switch over to T-Mobile because they are giving away some extremely nice phones for people that switch from Metro to T-Mobile, he assisted me through the entire process”
“Christopher is amazing! We had a wonderful buying experience yesterday. I highly suggest him for all of your tech needs. Christopher is funny, kind, and very knowledgeable about ALL products.”
“Traveling several states away, and phone died. Tried for repair, no luck. I was sent over to Chloe's store and I was blessed to meet Chloe.
Kind, smart, PATIENT with some guy from out of town that broke his phone and didn't have much of an idea what to do.
Can't say enough appreciation for the long time Chloe spent with me as she went through options, looked through inventories, pulled some stuff off the shelf then put others back on the shelf...
I genuinely hope that management at her store understands the jewel of a team mate they have in Chloe.
Hey Chloe - Thank you so much, ma'am. I really appreciate you - and Miss Sherry said she appreciated your help as well - she knows what dealing with me is like.”
“Had a great experience with the associate Tray. He helped me and my parents who are not tech savvy get a new phone. The experience was overall pleasant and I would highly recommend this location. Tray explained everything thoroughly, got us some good deals, and was very helpful.”
“I had a fantastic experience at the Boost Mobile store! The staff was incredibly friendly and knowledgeable, helping me find the perfect plan and phone for my needs. The store was clean, well-organized, and had a great selection of devices. I highly recommend this Boost Mobile store to anyone looking for excellent service and value!”
“Kiara is the best sales associate at the store and I have been to a couple locations she is nice helpful and goes over and beyond to help her customers I highly recommend to go to her store”
“I was able to sell my old iPhone 8 for cash. Service was very friendly and transaction was quick and easy. They have a lot of product, I even noticed LV Apple Watch bands!”
“Ryan Kindly Took My Initial Call And Set Me Up..... John Was Friendly & Professional & Resolved My Issue With Ease!! This Location Comes HIGHLY Recommended
Thanks Ryan & John For All Your Help”
“Adam was tremendously helpful in assisting me with a new phone purchase. Instead of trying to sell me the most expensive model, he took the time to assess my usage and needs before recommending a cheaper model. He is knowledgeable, trustworthy, and made the process easy. High recommend!”
“Walked in to see if they could fix a broken camera lens on my iPhone 13. The men at the counter were ready to help right away and said it could be done immediately, in under 20 minutes. Really reasonable price for the part and repair too!”
“Charles at the Kenwood,Ohio store was very helpful, attentive, and knowledgeable. He provided great customer service and went beyond my expectations for the service he provided me while trying to find a new phone. We need more sales personnel like Charles!”
“Donald and Cam’s customer support was top tier! I appreciate how knowledgeable they are around ATT policies and procedures, guiding me through the phone upgrade process seamlessly. Thank you!!”
“Lorena is awesome!! My wife and I came in to get new phone and she made it a great customer service experience her knowledge is exceptional and customer service skills impeccable it was a pleasure doing business there and will be back and tell friends”
“10/10, would definitely recommend! The customer service is excellent, Zee is very knowledgeable and helpful, handled everything I needed in an efficient, timely manner! Store is clean and well kept. I would never go anywhere else!!”
“The girl at the store helped all she could under the circumstances not her fault a manager from att full blown lied and deceived me and now no longer works for att I am going to switch carriers every time I call it's the same no one takes care of anything you screw your customers with lies and bs it's no wonder you have the poorest customer service”
“Which of the boost Mobile on Winton road they were more than helpful they worked with me. I recommended highly. Just don't go to the one on glenway avenue that's a joke”
“Very efficient and friendly. My phone was fixed in less than 10 minutes!!!!! Even called and got an appt the same day!!! I’m beyond grateful and 100% satisfied with the service I received.”
“sometimes the vapes are a little rusty upon getting a new one but not everytime other than that 10/10 experience and a good selection of items with cheap affordable prices!”
10AM - 7PM
9804 Colerain Ave, Cincinnati
Mobile Phones
“Mayilin is awesome...helped me with my Android phone issues...purchased a new Motorola...she is very knowledgeable and took the time to help since I am not very tech savvy... highly recommend her!”
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“BIG SHOUT OUT TO OMAR
THE STORE MANAGER!! He was so helpful and knowledgeable and gave exceptional customer service to me and my family. YOU ARE A GREAT ASSET TO METRO by T mobile We will definitely come again to your location, we were treated like a true valued customer ?”