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10AM - 6PM
6573 Pearl Rd B, Parma Heights
Electronics
“We’ve purchased 5 Minka Aire ceiling fans from All-Lite and worked with Aida each time. Great service, reasonably priced and quick delivery. All of them work and look great!
If we need any other lights for our home we will definitely be back and highly recommend Aida and All-Lite!”
“Devonte was great! He was patient and explained everything with great detail. Amazing personality! Will be visiting here and doing business here in the foreseeable future.”
“I got a great deal on the phone and tablet I bought. If ever I have any issue I always go there guy there help me every single time .place is clean and very patient service very helpful..”
“I love this store the very best best people who take care of you very nice also ❤ imma always be there costumer thank you very much my daughter was very happy with her phone XOXO you guys made her day she loves her phone ?”
10AM - 7:30PM
9745 Lorain Ave, Cleveland
Electronics
“Lou was such a godsend... He was fast efficient friendly was going through loops to try to help me while customer service was failing me. Go to them for honest straight to the point help!! Will definitely be going in store for all my future transactions”
“Awesome guy great, customer service outstanding understandable amazing never had better customer service than him. I don’t know what the lady Kelly talking about. He’s wonderful. Never had an issue and Kelly. If you came to the guy with an attitude, he have to treat you back with the attitude, you will never get better customer service than him. I went to Broadview and Pearl and I went to the other pearl store they never treat me better than him thank you Abe. You was wonderful.”
“Ihad a very fabulous experience at Metro by T-Mobile! Sree was absolutely amazing — very professional, patient, and friendly. From the moment I walked in, Sree made sure I felt welcomed and taken care of.
Sree clearly explained how to use the myMetro app, how the Tuesday offers work, and helped me understand all my plan options so I could choose the best one for my needs. There was no pressure, just honest and helpful service.
The whole process was smooth, quick, and stress-free. I truly appreciate the excellent customer service Sree provided. I highly recommend this location and especially recommend asking for Sree if you visit!
Keep up the fabulous work!”
8AM - 5:30PM
5300 Train Ave, Cleveland
Electronics
“Kirk has always had what we have needed for batteries at a good price. But their crew was always gruff and grumpy. However, in the last few visits, they have really turned around their attitudes and service.
We've always shopped here for batteries but now can do so without dreading our interactions!”
“BLUF - Very Satisfied & Very Informed
I placed back in December for a hard to find RAM kit (knowing that the rampocalypse is currently under way) as a PC builder. I knew it was going to be a long lead time because of the RAM shortage, and that this was going to be a special order with no known ETA for when the kit would arrive. Jordan (my sales manager) has been remarkable to entire way through the process. They kept me updated and informed of my order, been proactive in taking action to make my experience as painless as possible, and going above and beyond to reduce any delays or price increases in my product arriving to me. I am happy to say I received my RAM yesterday, months ahead of the ETAs of other orders I had out for the same product with other suppliers. I have been impressed with the process of working with Comp Source and Jordan specifically. He provided fast responses, and understanding of not only events in the supply chain but also in empathizing with me as a customer waiting for a product. As a result of this experience I look forward to working with Comp Source in the future as a very satisfied customer.”
“Had to rent a few items for DJ ing a company party... James and Empirical Sound came through to make it happen.
... I've been going there for over 35 years.”
“Promptness in responses, efficient problem-solving skills, ease of communication, and friendliness are just a few things that truly describe the outstanding service I received from Total Voice Technologies. I had previously explored several vendors for my Dragon Medical needs, and this team has been the best by far. Thank you so much Mike for all your help!”
10:30AM - 6PM
17016 Madison Ave, Lakewood
Electronics
“Nick's guidance was very helpful in providing solutions I hadn't thought of prior to walking in the door. He thoroughly explains how to get the most for your $$$ no matter the budget. I highly recommend his service. I know I'm headed back when needed.”
“It's a nice store with great customer service.the plans are affordable however the company charges 5 dollor fee to pay in person with cash. Online via debit which I don't want to do dosent charge that fee. If you want more possible business you need people in your stores. You should not penalize us for paying cash in person . Your making enough money on your phone sales and monthly billing. You are also tied in with Tmobile.So your pricing should be good across the board on everything not greedy.”
“On May 3rd My phone was stolen and I went to this store in a panic. The guy working there (I didn't get his name) was absolutely compassionate and helped me quickly and professionally. He went above and beyond for me, which I really appreciate.
Thank you!!”
“I searched online for a high-end sound system, and one company really stood out over everyone else. I contacted them, and from the first moment in speaking with them, I was so impressed with their knowledge, creativity, and customer service. I could already see why everyone raves about them. The amount of time, and patience they put into just designing the system is remarkable. Throughout the entire process, I was continually surprised, shocked, and beyond impressed, and just when you thought they could not surprise you more, they do! The level of communication far exceeds anything I have ever experienced in all the years of dealing with different companies. From start to finish, day and night, they were so personal, so down to earth, that you completely forget that you are even talking to a company. 110% best customer experience ever!”
“I remember back in the days we were able to get presents ? or gifts on Tuesdays
But some metro pcs stores don't do it no more....
Anyway I really wish these stores get plexiglass inside for customer service windows with a button for the police to rang
I don't wanna go inside no more
I heard the Broadway location got robbed yesterday, awwww such horrible news ? ? ????♀️?♂️?????⌨️
I love ❤️ that store”
“I want to thank Abe again for the service I got today. I wasn't sure if I was going to buy today, I did not have a lot of time, but wanted to stop to check out prices. Punched out of work at 4pm, pulled into my driveway by 5:07pm! In between he explained all my options, the phones I was interested in and transferred my contacts and photos. Quick and painless! Spent less than I thought I would have to as well. Thanks ✌️”
“I’ve experienced beyond great service with Juan and manny today with my new purchase thank you Juan and manny for great kindness!! I will always recommend them!!”
“While returning an item today, I experienced great customer service, patience and a peaceful atmosphere. I really appreciate the customer service. Thank you ?”
“Excellent customer service was provided by store manager Brendan. The shopping experience was awesome with his assistance. I highly recommend this t-mobile location”
10AM - 7PM
5500 Pearl Rd, Parma
Electronics
“Lexi is great with every customer I have ever seen her assist! She has great customer service, great communication skills, and a very great work ethic. She always has a smile on her face. She seems happy to just help customers. She makes sure to customers get the best deal. She’s not like other workers at the other metro stores. This Metro by T-Mobile store is the best in town. And Lexi makes going inside the store a breeze!”
“Overall we had a great experience with Wellman & Griffith. Steve was a pleasure to work with during the whole experience. From the choosing and purchasing of TVs and sound equipment, to the installation, everything was seamless. Would highly recommend!”
“Very nice and welcoming staff. When I mentioned I found a better deal at Walmart, they even tried to price match it. Way better than GameStop, who won’t price match or give any deals on games that are 4–5 years old. Great customer service and a much better experience overall!”
“Rolando was great. He was extremely helpful and made the experience simple all while helping someone else at the same time. I think Abdullah just got off his cycle recently so I wouldn’t pay mind to his review.”
“I had a great experience at the T-Mobile store in Broadview Heights, and a big part of that was thanks to Chris, the manager. From the moment I walked in, he was professional, welcoming, and genuinely focused on helping me find exactly what I needed.
Chris went above and beyond to explain all my options clearly without any pressure, making the whole process smooth and stress-free. You can tell he really knows his stuff and cares about his customers having a good experience. He also made sure everything was set up properly before I left, which I really appreciated.
It’s rare to come across customer service like this these days. If you’re going to the T-Mobile in Broadview Heights, I highly recommend asking for Chris—he’ll take care of you the right way.”
“They told me what they would do, how long it would take, and a cost estimate over the phone. They did what they said they would do, within the time frame specified, and within the cost estimate provided. I couldn't have asked for more.”
10AM - 8PM
5915 St Clair Ave., Cleveland
Electronics
“Really nice and awesome guy who works the store . I bought 3 iPhones there and all were great. Definitely will only use him and would also recommend him to friends and family. Also, he has a lot of deals on new IPhones and bundles for new phones and plans together. Definitely check it out! food is really, really good too.”
“My service rep was "Q" and she is the best rep that has help me out of all the years I've been with Metro Pcs. She is very knowledgeable about all the products and services they offer. Even though customers were coming in she didn't rush the process she greeted the walk-ins and let them know she'd be right with them. She explained everything and informed me of my upgrades and deals for my account. This was my first time coming to this store so as long as "Q" is here I'll continue to come here!! Don't loose her she's definitely an asset to this company. Excellent job "Q" and thank you again.”
“Always a good time at best buy. I came here to get an RTX 5070 for my computer. Ordered online. Order was ready within 1 hour. Did have an issue with my order when I got it home. Best buy allowed me to exchange my purchase for another one, with no hassle. Very satisfied with how I was treated. Customer service was very kind and understanding. 10/10”
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“S/O to Moe for helping me through the process and getting me exactly what I wanted and needed just in time for Christmas. Fully legit and great devices Thanks again Moe.”