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10AM - 6PM
6573 Pearl Rd B, Parma Heights
Electronics
“We’ve purchased 5 Minka Aire ceiling fans from All-Lite and worked with Aida each time. Great service, reasonably priced and quick delivery. All of them work and look great!
If we need any other lights for our home we will definitely be back and highly recommend Aida and All-Lite!”
“Devonte was great! He was patient and explained everything with great detail. Amazing personality! Will be visiting here and doing business here in the foreseeable future.”
10AM - 7:30PM
9745 Lorain Ave, Cleveland
Electronics
“Lou was such a godsend... He was fast efficient friendly was going through loops to try to help me while customer service was failing me. Go to them for honest straight to the point help!! Will definitely be going in store for all my future transactions”
“Awesome guy great, customer service outstanding understandable amazing never had better customer service than him. I don’t know what the lady Kelly talking about. He’s wonderful. Never had an issue and Kelly. If you came to the guy with an attitude, he have to treat you back with the attitude, you will never get better customer service than him. I went to Broadview and Pearl and I went to the other pearl store they never treat me better than him thank you Abe. You was wonderful.”
“Ihad a very fabulous experience at Metro by T-Mobile! Sree was absolutely amazing — very professional, patient, and friendly. From the moment I walked in, Sree made sure I felt welcomed and taken care of.
Sree clearly explained how to use the myMetro app, how the Tuesday offers work, and helped me understand all my plan options so I could choose the best one for my needs. There was no pressure, just honest and helpful service.
The whole process was smooth, quick, and stress-free. I truly appreciate the excellent customer service Sree provided. I highly recommend this location and especially recommend asking for Sree if you visit!
Keep up the fabulous work!”
10:30AM - 6PM
17016 Madison Ave, Lakewood
Electronics
“I was traveling out of town and working remotely but forgot to pack my laptop charger. After calling around to the big box stores and some other local electronics shops, Nick was the only one who could confidently tell me he had the item in stock. He was able to quickly pick out the cable my laptop needed and equip me to be able to work remotely again. If you’re ever in a pinch, head over there and support this great local business.”
“Had to rent a few items for DJ ing a company party... James and Empirical Sound came through to make it happen.
... I've been going there for over 35 years.”
8AM - 5:30PM
5300 Train Ave, Cleveland
Electronics
“I was able to get a good fare honest opinion about my vintage battery also was pointed in the direction of replacing it with the company that does vintage batteries for my car they charged me only $10 to do a complete check of my battery and recharging it to see if it would hold and it did not so we got a new one so keep up the good work we were recommended to Kirk's battery from Al's service in Parma.”
“Our company is new to CompSource and they went out of their way to find a component that they didn't sell to ensure that they could offer this to us! Excellent customer service and communication! Highly recommend!”
“Had a great experience here, needed my account + transfer pin info since I was switching providers and Moe had me in and out super fast. He was super nice and helpful, way more than the other metro store I had been to prior to get this done.”
“Promptness in responses, efficient problem-solving skills, ease of communication, and friendliness are just a few things that truly describe the outstanding service I received from Total Voice Technologies. I had previously explored several vendors for my Dragon Medical needs, and this team has been the best by far. Thank you so much Mike for all your help!”
“I love this store the very best best people who take care of you very nice also ❤ imma always be there costumer thank you very much my daughter was very happy with her phone XOXO you guys made her day she loves her phone ?”
“Came here to transfer a line and purchase a tablet. Amanda took exceptional care of us! Went above and beyond to help us out and was such a pleasure to talk to. Super informative!”
“I searched online for a high-end sound system, and one company really stood out over everyone else. I contacted them, and from the first moment in speaking with them, I was so impressed with their knowledge, creativity, and customer service. I could already see why everyone raves about them. The amount of time, and patience they put into just designing the system is remarkable. Throughout the entire process, I was continually surprised, shocked, and beyond impressed, and just when you thought they could not surprise you more, they do! The level of communication far exceeds anything I have ever experienced in all the years of dealing with different companies. From start to finish, day and night, they were so personal, so down to earth, that you completely forget that you are even talking to a company. 110% best customer experience ever!”
“Any vintage or new amplifier I brought to be worked on was fixed/recapped/retubed/modified or cleaned in a reasonable time. Highly recommended, I do not know of many places in Cleveland that can service and fix old Fender and Sunn Amplifiers other than this”
“I remember back in the days we were able to get presents ? or gifts on Tuesdays
But some metro pcs stores don't do it no more....
Anyway I really wish these stores get plexiglass inside for customer service windows with a button for the police to rang
I don't wanna go inside no more
I heard the Broadway location got robbed yesterday, awwww such horrible news ? ? ????♀️?♂️?????⌨️
I love ❤️ that store”
“Excellent customer service was provided by store manager Brendan. The shopping experience was awesome with his assistance. I highly recommend this t-mobile location”
“Mike was the gentleman helping me and he did a fantastic job setting me up with a phone upgrade. I went in there looking for a higher end phone but he was realistic on what I should get considering the person on my plan that it was for. Instead of trying to make a few extra dollars he was realistic and considered what was in my best interest. He was also very respectful and professional. Seeing as the Metro store in Brunswick closed a while back I've had to find other stores to go to. I'm glad I decided to try this location. While I was there he was also able to set me up with an Internet modem and I was able to get their new Internet in home wifi. Great experience”
“While returning an item today, I experienced great customer service, patience and a peaceful atmosphere. I really appreciate the customer service. Thank you ?”
10AM - 7PM
5500 Pearl Rd, Parma
Electronics
“Lexi is great with every customer I have ever seen her assist! She has great customer service, great communication skills, and a very great work ethic. She always has a smile on her face. She seems happy to just help customers. She makes sure to customers get the best deal. She’s not like other workers at the other metro stores. This Metro by T-Mobile store is the best in town. And Lexi makes going inside the store a breeze!”
“I'm very happy with T-Mobile. Especially with the store manager, Derek. He is very friendly, professional, and knows what he's doing. He gives very good advice and is a great asset for the company. I had a problem with my account for the longest time and he was patient enough to be able to help me. T-Mobile is a very good company and I will highly recommend.”
“Fantastic organization, friendly staff that were hard at work, and a great variety.
Best selection of cds ive seen in a very long time. Also has records, tapes (like vcr tapes), video games, figurines, miscellaneous novelty items, consoles, comics, etc.
Had a wide range of games and consoles, including newer issues of retro consoles, but also OGs. Saw switch, gameboy, n64, nes/snes. Ps1, ps2 and on. For sega, games I saw were primarily genesis but they had some.other consoles. I didnt see game gear or master system.
Got some tapes and I really like this place. I recommend but dont expect flea market /yard sale prices.”
“Daniel and Brandon did an excellent job helping me find a new phone and answering every question that I had politely and thoroughly. Those guys deserve credit they're great at what they do”
“Steve is so reliable and more than competent. He meets the customer's needs and is always available for help and to answer questions. I would never hesitate to recommend Wellman and Griffith.”
“Kenyatta and Dave have always looked out for me and my mother with our two accounts that we’ve had that both of my accounts have been paid off. I will continue to rent from them. There was never a problem when family illness left us running late on my payment. I am a firm believer in KARMA and they always showed wonderful patience and kindness
Thanks again”
“I came in Sunday for a screen protector and was received so well by Khalis and Kendra both were so kind and sweet! They were very attentive to my needs. I will gladly come back to this location regardless of the drive to visit these two. It’s refreshing to have such professional and awesome customer service!!!”
“My service rep was "Q" and she is the best rep that has help me out of all the years I've been with Metro Pcs. She is very knowledgeable about all the products and services they offer. Even though customers were coming in she didn't rush the process she greeted the walk-ins and let them know she'd be right with them. She explained everything and informed me of my upgrades and deals for my account. This was my first time coming to this store so as long as "Q" is here I'll continue to come here!! Don't loose her she's definitely an asset to this company. Excellent job "Q" and thank you again.”
“If u have metro go to the 93rd and Harvard location u won't be disappointed. Ameer is the man in charge and his service is next level!!!!! It was the 4th store I visited before I actually got good help even though I've been with Metro for 10+ years but ya'll trust me on this. Ameer will look out and bless you. Just a heads up prepare to free up a few hrs because if he is busy he's multitasking taking care of multiple people at once but it well worth the wait!!!!! Thanks Ameer, I love my new Moto Edge!!!!!! Also, this store has tons of stock compared to two other Metros that only had 1 phone in stock. Do yourself a favor and good to the hood and holler at Ameer! Above and beyond service, plus a stand up very cool dude!!!”
“Its a Metro store on Broadway, but given that, it's always clean, the people are always respectful, and its been there for years. I live on the west side now and I still prefer to go to this location over any of the hole in the wall shops by me.”
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“S/O to Moe for helping me through the process and getting me exactly what I wanted and needed just in time for Christmas. Fully legit and great devices Thanks again Moe.”