Metro by T-Mobile at 5500 Pearl Rd is a top choice for customers seeking unbeatable prepaid plans and 5G phones from popular brands like Apple, Samsung, and OnePlus. The store is known for its friendly staff who provide exceptional service. Customers have praised Robert for his friendly demeanor and deep knowledge, helping them save around $100 on monthly plans while managing multiple customers with courtesy and professionalism. Another staff member, Sam, has received outstanding reviews for his helpfulness and expertise. He has resolved complex issues for customers and treated them like family, earning high recommendations for his service. Many have noted that this location stands out among others, with quick service and knowledgeable staff who genuinely care about helping customers find the right phones and plans. For those in need of a new phone or plan, Metro by T-Mobile is highly regarded for its great prices and exceptional customer support. Visitors can call (440) 884-0000 or stop by to experience the service for themselves.
The girl Lexi that works here is great !!! She helped me get all my information back and gave me a great deal on a phone. I highly recommend this place!
February 2026
Lexi was very friendly, helpful . When I leave other places i don’t get the assistance I need! With Lexi I don’t feel lost when I leave , I get the help I need and put a smile on my face! ❤️ thank you for being kind!
February 2026
Lexi is the best. She is always so patient with me! The other lady who is the manager is really nice as well. This store is so friendly and will help with everything they can!!!
