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10:30AM - 4:30PM
9959 Industrial Pkwy, Plain City
Mobile Phones
11AM - 7PM
7466 OH-161, Plain City
Mobile Phones
“Kent/Andrew at this store went above and beyond the call of duty when dealing with activating a phone that we had purchased at another Tmobile store. He was exceptionally kind and figured out how solve our problem by thinking out of the box. I highly recommend him! Thank you so much, Kent.”
“Great products for the right price and staff is super nice and awesome. Will definitely recommend to friends and family to receive technology accessories. Always will return!”
“Sasha & Anthony were excellent! They made a daunting process easy and are very knowledgeable. We tried to update our plans over the phone with general Verizon customer service, which was a nightmare, but went into the store and Sasha & Anthony knocked it out for us in no time. Great experience!”
“Absolutely delighted with the service provided by Fred! He assisted me in getting a new phone and displayed an impressive level of knowledge. I'm extremely satisfied with his expertise and the overall experience. Five stars for Fred's excellent customer service!Will definitely be referring my friends and family to head over to the Boost Mobil Store in Marysville!Keep up the great work Fred!”
“Rita Faye was amazing and so easy to work with. Very personable feeling with her! Dominic was also very very helpful and very sweet, kind, and informative. I felt very confident working with the two and they made my transfer from T-Mobile to AT&T flawless ?”
“caleashea was so incredibly helpful i was worried about not getting my information over and she helped me get everything and even showed me how to work the new phone”
“Andrew Frank - you rock! We put off updating our phones because our last experience left us so frustrated, but Andrew was a true professional. He upgraded our phones, looked over our account to make sure everything was set up correctly so we'd be ready for our trip to Alaska. Thank you Andrew!”
“Lydia is a fantastic rep. After trying to get one on one assistance from ATT reps at Perimeter store and Costco ATT then Apple at Polaris. Lydia has the patience of JOB and a personality that is phenomenal!!”
“We inquired about international calling with my prepaid wireless service. The representative was very polite and kind. He had to call a manager to get the information and my answer was very quick.”
“Tariq was very very accommodating and great at negotiating a very good price for me. Even when I tried to walk away, he came back with a great deal that I couldn’t resist. Thank you Tariq”
“Erick at 5531 Westpointe Plaza store was absolutely incredible! He helped us add a line, upgrade phones, change service plans and made sure we took full advantage of our T-Mobile benefits! He made sure we knew what to expect with our new add ons and that we were comfortable throughout the whole process! Explained everything so well, I feel like a T-Mobile expert! Erick was great to talk to and we hope we get the honor of always going to Erick for our T-Mobile needs!!!Thank you again Erick!From the guitar couple”
9:30AM - 7PM
5474 Roberts Rd, Hilliard
Mobile Phones
“Hamed is awesome!!! My husband and I, both in our 60’s, went in today. I had to get a new phone. He set everything up and explained everything to us. Hamed is a great worker and help to people.”
“Had a great experience here. Was on phone with customer support for 3+ hours and decided to stop in this verizon store. They had my wife's phone and mine activated in under 15 minutes. Thank you!!!”
“Store Manager Zoey and assistant Mimi were very professional and knowledgeable about their business. They set up our new phones without a hitch. They were also friendly and happy to set up our phones. Thanks Zoey and Mimi!!”
“7 years of service with 6 lines, this location is where I go and always had a pleasant experience, over time I’ve been through no less than 3 managements and always had problems solved. Definitely will recommend this location for people that want to get the right information from knowledgeable crew.”
“I went into Verizon to switch carriers. A gentleman named blaze helped me get the phone I really wanted & could afford. I haven’t had a new phone since I had the iPhone X so it was definitely time for an upgrade. Blaze was very patient, polite, friendly & kind. Made the whole process easier & smooth as possible! It’s great to see there’s still some good people out there. Phone is working great! I love it! Thank you BLAZE for everything ?”
“Confusion with using Best Buy credit card. Apparently if you have not purchased something for a time the card expires & we never received anything to advise us so we had to obtain a new card# to process our transaction and then call Best Buy to have a new card issued. It would be helpful if an expiration date was on the active card or received a notification that we needed to obtain a new card after a specified date.”
“Christina was VERY kind and helpful. We drove across town after an absolutely horrendous experience at the Town and Country store. The folks here are welcoming and Christina was all about helping and making this a very pleasant and efficient experience. We will continue to drive across town for this store.”
“I visited the store right at opening, was greeted immediately by Juan, and what an absolute bang up job he did in helping me. I had purchased an S24 ultra, the order had been totally botched by Verizon. It was a pre order, promised to me by 8 pm same day for a 15.00 charge. Didn't see the phone for 5 more days, order wasn't as promised. I walked in with the new phone still sealed in the shipped box in case I wanted to cancel it. Juan saved the day, was so professional and just a solid person. Great customer service skills. He's going places.”
“Kiriana has helped me today and was absolutely great. Had a weird accident happen on my phone and she handled everything swiftly for me and had my account taken care of. Definitely come see her if you visit this location!”
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“If you're in Union or Madison counties and need computer service, call Plain City Computers.My parents live in Plain City, and I maintain their Windows PC. As I reside in Phoenix, I do this remotely. I've been able to handle most things - until recently when I attempted a full Windows 10 reset. It repeatedly failed at around the 87% mark. Even if I had been there in person, I was stuck.Plain City Computer had strong reviews, but having left their retail space, it's not obvious if they're still in business, so I left a message. Brenda responded right away. Dad dropped the machine off and picked it two days later. Brenda did a reinstall of Windows that I wouldn't have been able to do and then she went above and beyond to make sure my remote access was back online.She's an expert, communicates well, charges fair prices and is conveniently located in her new workspace.”