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“I have always gone out of my way to come to this Verizon store. I have had issues with poor customer service at other locations, but never this one.
All the staff I’ve worked with actually take the time to help you, walk you through plans, phones, etc while being friendly and beyond helpful.
My last experience was with Eriq, Ethan and Christina and each one gave me excellent service. I highly recommend this store in Columbus.”
“Professional and they always got what I need to protect my phone. Plus, as a return customer for when my screen protector gets broken, their significant reduced cost is amazing.”
“Orlando is exceptional! I came to this store after having an awful experience at the Polaris/Lewis Center Verizon store. He was so helpful and made this typically stressful experience for me an enjoyable time! I will go to him for any future phone needs. He was standing at the front door to greet me as soon as I got there. It was so nice to have a great conversation and make this experience as easy as possible. This man deserves a raise! He was above and beyond all expectations and I even left my purse there and he called me right away so I could come back and get it. I was going to just buy all of my new phone chargers, accessories, and cases cheap on amazon or tj maxx but he was so fabulous I ended up purchasing all of my gear from him directly which is something I never do because I think they are overpriced. He helped me pick out the cutest phone case to go with my super cute pink new Iphone 16. He was fabulous! Everyone be sure to go see MR.Orlando!”
“This place is amazing!! Quick and friendly!! I've used their service a few times and have never been disappointed! Thank you for stellar service and results!!”
“Keifer provided phenomenal service with helping me set up my phone lines. He helped me purchase an iPad with the features i most desired. He also explained the promotional offers that were present at the time and saved me a nice chunk of change. Incredible manager, great experience - i’ll be back again.”
“We had a broken phone and Chad was extremely helpful in directing us on how to initiate an exchange. Super helpful and made sure we aware of all the steps. Thanks.”
“The location on Weber Rd has the most kind; helpful; loveable & polite guys & their names are Moe, Salim & Bashar are the very best. I ♥️??? their energy of compassion.”
“I came into the boost store for information about getting my rate lowered and Paxton was very thorough and explaining it to me. 2 weeks later I came in today and Monika got me all set up, he was very thorough, polite, made eye contact, did a very good job with customer service! I recommend he gets a raise!”
“I went in needing help with my bill and Quinton was very eager to help every one of my needs. He was very nice and easy to work with. Made my stressful day feel a whole lot better. Would definitely go back to Quinton with any future needs.”
“Bill made the process super quick and easy! He was friendly and personable, something you wouldn't expect by just getting a screen repair so definitely made the day and errand a breeze. Go Texans (and I guess TJ - for Bill)!”
10:00 AM - 7:00 PM
8601 Columbus Pike, Lewis Center
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“I have not shopped in here I stepped in to the area look in their store everything is very neat and clean. But I went three doors down to marry insurance company which cannot be d by no company that's advertising on television.”
“Nizar was fast and very well knowledgeable about the plans and phones. He got me in and out with a smile. Thank you so much for making my daughters day. Please shop here and tell him Ashley sent you.”
“(Translated by Google) Very friendly workers, and best service I love cricket thanks(Original)Muy amable tabajadores, y mejor servicio me encanta cricket gracias”
“Keshab was patient, helpful, forward thinking and super knowledgeable. High recommend this store. I just wish there was a corporate store in Ashland Ohio. Please ??”
“Ivan could not only be the best example of patience, and customer service, but as well genuinely cares about making sure you get what you need. This man was on the phone with me for almost half an hour, and also set my iPhone 11 up completely, as well as being very clear in breaking down the details for me. The world needs more people like this man. He’s a change in the world and brought kindness & patience to my “newbie” experience. Managers should buy this guy some lunch. Ivan is a gem of a soul. I said it in store, and I’ll say again - thank you sir.”
“had an amazing experience at Cricket wireless! The staff was incredibly friendly, knowledgeable, and eager to help. They took the time to explain all my options and made the process of upgrading my phone after breaking my old one! The store was organized and on top of that, the service plans are super affordable and provide great coverage”
“Corey was very knowledgeable and patient in setting up our new phones! He explained a lot and answered all of our questions. We look forward to getting his help in the future.”
“I always have good experience when I come here. The Staff is always helpful and knowledgeable about the products, and go above and beyond to help customers. A special shout-out to James and DeAndre for their excellent Customer Service. I was having a very bad day, and they made me smile as well as help me solve an immediate problem that I was having.”
“I received a message on my phone for an in store upgrade offer. After calling multiple stores Hamed was the only one to do that offer. I got the iPhone 15 with otterbox and screen protector for $250. Upgrading was easy and smooth. Definitely recommend coming here as your home boost store. Great customer service!”
“Lydia is a fantastic rep. After trying to get one on one assistance from ATT reps at Perimeter store and Costco ATT then Apple at Polaris. Lydia has the patience of JOB and a personality that is phenomenal!!”
“Andrew Frank - you rock! We put off updating our phones because our last experience left us so frustrated, but Andrew was a true professional. He upgraded our phones, looked over our account to make sure everything was set up correctly so we'd be ready for our trip to Alaska. Thank you Andrew!”
“Lydia was a great help for me, she helped direct me to the best phone for me, and helped me set up my new phone also, she was a total great person and very kind and patient thank you for having someone like her in this store”
“I wanted the iphone 11 but It was out of my budget. Maya was very patient and helpful with setting up my phone and recommended a cheaper phone that I love !!! Thanks Maya. I'll be back when I can afford the iphone thankssssss girl ! ????”
“Hi. I been to cellairis phone repaier store in Polaris mall to get my phone fixed, I asked the guy who is working there his name is Henry I asked him for my broken phone, he told me the cheapest price for my i7 plus and told me come back after 20mins so when got back he showed me my phone first I didn't recognize my phone it was like brand new, it was working great and still working, he also gave me 50% off for other purchases. They are very serviceable people ... I hope you guys all had a good experienced there”
“Wanted to say thank you to Tim at the Henderson Rd store, who has helped me out a few times recently with new phone syndrome, and especially today, because I cam in twice. All 'user error' type stuff on my part but he was eager and very helpful. Thanks Tim!”
“Had a wonderful experience with Nick D who helped me find a new Samsung phone, was very patient with me, and very thorough. Young kid with a lot of class, respect and very friendly! If you go there ask for Nick!”
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“The sale representative was very, very helpful. She explained to us as best we could understand how to get a replacement iPhone 14. She order for us and will program it once we receive it.
Thank you for great customer service.”