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10:00 AM - 7:00 PM
8601 Columbus Pike, Lewis Center
Mobile Phone Accessories
“The sales staff at this store location are phenomenal!
Unfortunately my phone (under warranty) stopped working due to a defective battery issue and Keenan helped me to problem solve the process in ways I was unable to due to the stress of the issue. It was a frustrating process of accessing customer service with no ability to use my phone and also trying to coordinate a fix (at another location) or decide on a replacement.
I will be forever grateful for Keenan’s willingness to help me with an issue that was not connected to sales but his dedication to simply help a customer who was struggling with a problem. He helped to communicate to other staff to anticipate how to help (this was a multiple day process) and to top this off, he followed up after my replacement was working by calling to check to make sure everything went smoothly.
In addition to Keenan’s help, another staff, Tyler, aided me in the process of getting my replacement phone up and running which was complicated due to errors customer service made in the replacement process. Both gentlemen were patient with the errors others made, bent over backwards with genuine kindness and assisted a customer who was paying only the cost of a deductible for a defective product. For me this was not a simple little ‘fix’ and the way Tyler and Keenan helped me, they renewed my faith in humanity in a really challenging week.
I am a customer of Verizon because of the incredible customer service from this store and the staff at this location consistently over the years.”
10AM - 8PM
139 OH-3, Sunbury
Mobile Phone Accessories
“Griffin is a godsend, my old phone was broken and he was able to get my new phone up and running. Very impressed that he was able to recover my lost info. Love the service they provided. Fast effortless and understanding.”
“Professional and they always got what I need to protect my phone. Plus, as a return customer for when my screen protector gets broken, their significant reduced cost is amazing.”
“I was in the verizon store with a whole bunch of problems with many problems with my cell service and Marissa was extremely helpful. She was extremely knowledgeable and very patient”
“Amine helped me out with upgrading my phone. The process was smooth as butter, and he was absolutely amazing to talk to and work with on this upgrade! Couldn't have asked for a better experience. 5/5, 10/10, whatever scale you prefer.”
“Elyssa is great! Super friendly, very helpful and personable. I couldn't believe how efficient she is!! I thought it would take forever, and she did it in no time! Keep this woman! Give her a raise! ?☺️?”
“Gentleman was super polite and professional. It was a very easy process for me as the consumer to have my phone fixed with a quick turnaround. Would recommend again”
“Having issues with my phone currently that was bought there due to my previous one being forced into retirement due to cell band frequency change. Called for advice and was asked to bring it in and see what they can do. I asked about what if options and was provided with good info. I was pleased with the honest information I received. Corporate just wanted me to send the phone in based on the phones state of operation. I like the phone I was using even though it was getting a few years old.”
“Zakia and Gul were very helpful in setting up all of our phones. They were also able to troubleshoot and resolve an issue on one of the devices. We really appreciate their outstanding customer service!”
“Felix was super helpful when I walked in and was able to help me out very quickly. I didn’t have to do any repairs today, but appreciated his honesty and willingness to help me out.”
“Nizar was fast and very well knowledgeable about the plans and phones. He got me in and out with a smile. Thank you so much for making my daughters day. Please shop here and tell him Ashley sent you.”
“Tre was amazing and fixed an issue so I didn't have to go to the apple store and wait hours for an appointment for diagnosis. The battery died in my 17 and wouldn't charge. Tre trouble shooted and had it working in 15 minutes after being in operable for over 25 hours. Thanks Tre and Go Steelers!!!”
“Ivan could not only be the best example of patience, and customer service, but as well genuinely cares about making sure you get what you need. This man was on the phone with me for almost half an hour, and also set my iPhone 11 up completely, as well as being very clear in breaking down the details for me. The world needs more people like this man. He’s a change in the world and brought kindness & patience to my “newbie” experience. Managers should buy this guy some lunch. Ivan is a gem of a soul. I said it in store, and I’ll say again - thank you sir.”
“Super nice, and fast. Fixed my phone screen less than 15 mins. They were busy and they still made time to help me last min. Thanks guys. Will definitely come back!”
“On thursday sandra help me to get my transfer pin so i can switch from company and help me to set up all my Device and get it ready to use she always is smiling and so friendly.”
“❤️ I have an IPHONE which needed to be repaired, it had a cracked screen. I left my phone and went shopping, came back and it was ready. The gentleman informed me that it would only take 25mins. I also purchased a screen protector and phone case, I was excited to see everything was put in its place. All of the prices are shown on top of the counter. The person who repaired my phone was very pleasant and easy to talk with. I would recommend this place if you have a cracked phone that needs to be fixed. Thank you so much my phone looks brand new.??”
“Mr. Mo and Mousa are an AMAZING team! I went in to their store and they were extremely professional and friendly. They took the time to assist me and answered my questions thoroughly. It's rare to find such competent and kind businessmen. If you want Cricket, go to their shop!”
“Brian Brown was awesome hooking us up with a new phone and companion watch. He found us the best deals on everything that we wanted. The store is less busy than some of the others near us. We really appreciated the extra care that he gave us.”
“Was emotionally distraught off tip. Phone was just not working. Swung in over yonder and the two sweethearts got this ole boys phone fixed up like lickity split. Phone wasn’t working with a regular charger, they put it on a wireless charger and about 10 minutes later it came right on.”
“We needed a phone quickly and at a good price. Kevin was exceptionally helpful and understanding. I would recommend this company and this branch if you need excellent customer service.”
“All three employees were very kind and respectful to us. My 4 year old asked a lot of questions and was treated with kindness and respect! She was allowed to color pictures on sticky notes and was given stickers by the staff. Wonderful customer service and great experience all the way around”
“Hi. I been to cellairis phone repaier store in Polaris mall to get my phone fixed, I asked the guy who is working there his name is Henry I asked him for my broken phone, he told me the cheapest price for my i7 plus and told me come back after 20mins so when got back he showed me my phone first I didn't recognize my phone it was like brand new, it was working great and still working, he also gave me 50% off for other purchases. They are very serviceable people ... I hope you guys all had a good experienced there”
“William and his team are the best! They helped me more than my local AT&T store and the Apple store combined!! Highly recommend you visit them! They also reviewed my plan and help me save more money!”
“The sales associate was very helpful, friendly, and knowledgeable about phones. He replaced my screen protector for me and did a good job of it.I gave 4 out of 5 stars for my review rating of this store, because the selection of colors and styles of phone cases for my type of phone was a bit limited.I would highly recommend this place.”
“Christina was excellent. She was knowledgeable of Verizon policies and professional. She helped my family transfer from T Mobile to Verizon and transferred my daughters' Android data to Apple. I was impressed by her ability to navigate both operating systems.”
“Samantha was by far the best experience I’ve ever had at AT&T most of the time the people are distant, not very helpful clearly there to get a paycheck, but she was the exception to that. She was very attentive and took care of all my concerns Highly recommend”
“I’ve visited this store twice and I’ve had great experiences. Although the first time didn’t go as we planned, Malik helped us a lot the second time around, and as first time buyers, me and my partner appreciated his friendliness and how well he was able to explain things to us and help us understand the phone plan process.”
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“Chad is the most patient person! He took the time to explain things to me and made sure I didn't have any questions. When I wasn't quite sure of something he would suggest the options I had. I would recommend him to my friends and family!”