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“Went in to buy a new compound bow. Pat took the time to let me test multiple bows and answered all my questions. Very knowledgeable and friendly. Would highly recommend this place to anyone looking for a new bow or a place to shoot.”
“If I could give 6 stars I would. Run by amazing people and the best maintained gym I have been to. Even when its "busy", its still not busy. Avoid the riff-raff, and get a good workout in with no stress. Love this place.”
“I don’t leave reviews often. I’ve had balls drilled at the Kent location in the past (when I was a kid). They always do a great job. I just bought the Brunswick Melee Jab. I’ve been looking at a new ball for a few years and it caught my eye. As soon as the ball left my hand I knew I loved it. It felt great coming off my hand and I’m excited to use it in my league.”
“I was hoping for more winter gear in their stock, minus a star for that. But everything else was exactly as expected. Also, employee was super friendly and should get a raise for his fancy nails.”
“We've special ordered school hoodies and shirts from here multiple times. Always had quick, accurate and friendly service. Good product and lasting work. No complaints!”
“My husband passed away suddenly; we've all heard a lot about that lately. My husband had 1,000's of rounds, many guns, rifles, etc... Terri has been wonderful, she really cares, and her son Cory came to my home and helped me load up my vehicle and get everything to their shop, they are a family-owned business, and I can't say enough about the customer service, the staff I have met have all been caring and educated too. I have been satisfied on the sales and look forward to doing more business with them. Thank you for caring, understanding and working with me, through many tears. It takes a special kind of person to run a business and genuinely care about their customers too. God Bless.”
“Excellent customer service!!!At Famous Footwear in Aurora I purchased $80 Asics running shoes for my daughter on August 3, 2022 for her to wear for cross country practices & meets. She doesn’t wear them to school or for play, just cross country.She came home today with these holes in the shoes. I called Asics, their policy is to fill out the online warranty form, wait 3-5 business days for a possible approval & then receive an online credit to purchase another pair to be delivered in another 3-5 business days.She has daily practice & 2 meets this week and it didn’t seem she could go that long in these shoes.I called the store and spoke with the assistant manager Chris. He explained that store policy doesn’t allow returns or exchanges of shoes that have been worn, but if I couldn’t get anywhere with Asics, to bring them into the store and he would see what he could do.I did call Asics back with the same results.I brought the shoes into the store and Chris couldn’t have been more understanding or helpful. He agreed that 5week old shoes shouldn’t be showing that kind of wear & tear and fully refunded my purchase, even applied a coupon for me to purchase another pair for her. As assistant manager he has the discretion to make exceptions to policy when warranted.Thank you to Chris for helping us out and to Famous Footwear for allowing their managers to make real time decisions to accommodate their customers.Thank you!”
“The Nike Factory Store is clean, organized and stocked well. Wish the store was a tad bigger but selection is good. Customer service is OK at times. Location is great and does not get overly crowded.”
“Found some great deals. If they have something that you like but wrong size take it to register and have them check the system, chances are the can get it shipped to your door no extra cost ? (I do it all the time? like and follow for more55 MILLION VIEWS AND COUNTING Thank you ?”
“I visited the store on 11/13 and the 2 ladies working that day were so helpful kind and sweet. I brought my autistic son in there to get a new pair of shoes and they were so amazing and kind to him I’ve never experienced that kind of reception for my son. They are the best!!”
“Very helpful and patient. Had a limb break on an old Horton i wanted fixed. They directed me where to get the discontinued parts and fixed and restrung my bow at a low cost. Much appreciated.”
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“Shout out to Sports Express! The customer service here is amazing! Made a change to a graphic after what I thought was too late, and they were able to make it happen! Great local community shop, that supports all the local schools!”