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“I’ve been getting UPS residential freight deliveries for a couple years now from the Richfield location. Everyone from the girls that setup the opponents to the drivers that drop my items off are great peoples.”
“Logan was so helpful!! I had a large order to ship out and Logan made the process so easy. I came in right before closing and did not feel rushed at all. What a pleasant person and hard worker, they went above and beyond for me.
I didn’t catch the managers name on shift but she was also a lovely person and helped another customer right at closing. Highly recommend!”
“One of the best businesses I know!! David will go out of his way to make a project for our team, and what's incredibly important to me- he communicates with you. If you call or send him a message, he will absolutely get back to you. He'll help you find solutions. If you need a printer, he's the one to use!!!”
“since the Copley Store has opened it’s been incredibly easy to use UPS especially for Amazon returns. Super fast, the staff is always helpful and makes returning items easy”
“Chad helped me with some Amazon returns. He was very friendly, efficient and professional. He answered all my questions and I was really pleased with my experience.”
Open 24 hours
4014 Medina Rd #1067, Akron
Shipping Centers
“Zach was amazing! He quickly figured out the issue with my package and clearly explained everything about the Amazon returns. He completely turned my experience around—thank you! I’ll definitely keep using this location.”
“Staples in Fairlawn has well versed employees and they are efficient. I ended up not only with a great printer but it was on sale..Wish everything in life was that easy.”
“This was my first time using the service, the person that helped me at the desk made it super simple, easy Peezy and it was very convenient. I’ll definitely pass this along that it makes my life easier to use this UPS store to make my Amazon returns.”
“5 stars!! My printer was down, I needed color copies made. The staff is the definition of problem solvers and they are so kind, patient, and professional too!!! Tyler is the best and I will be back anytime I have a need.... THANK YOU!!!!”
8AM - 6:30PM
1700 W Market St, Akron
Shipping Centers
“Needed Notary services and to send back equipment to my company's headquarters. The young man that waited on me was very patient and helpful. Everything got done smoothly. I had a crazy busy day ahead of me so it was great that this went well.”
“The team at this store was tremendously helpful to me & the company that I work for. Highly recommended. They were quick, professional & friendly when assisting me with my shipping dilema!”
“They performed the service that I needed very quickly and efficiently for a very good price. They had a long line of customers and got through that line expeditiously. They’re doing a great job!”
“Great company. I recently took an IN to MI load for the Akron Ohio office and it went really smooth. Normal wait time at the shipper, and in a door 2hrs early at the receiver. Unload time was just under an hour. Good communication, and I would do business with them again for sure.”
“Miss Natalie and entire expediting division are the best team to work with very polite and always very respectful towards their partners carriers.
Awesome brokerage if anyone is complaining about the load they did most likely they screwed up somewhere and trying to blame brokerage.
Been working for more than 2 years and I never had any issues starting from booking loads and getting paid.”
8:30AM - 7PM
3867 W Market St, Akron
Shipping Centers
“I was waited on by Susan this is only my second time coming to this location and I came on 1/5/26 it was very busy a long line and she was the only clerk she was getting everyone in and out quickly and was so kind I sent some shoes back with a barcode on my phone. She may not remember me but I wanted to let UPS know she’s amazing and was doing an excellent job with the busy crowd.”
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“Everyone is incredibly nice and really care about the job they do. Super nice office staff, dispatcher’s are not too grumpy and the drivers are great. My favorite LTL carrier in NEO”