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“Sam took the time to make sure I received what I was looking for: Stihl battery powered pole pruner, charger, extra chain and sharpener. Sam also made sure to get me registered today so that Stihl could send me a free AP300 S battery asap. I would definately do business with T&S in the future. Tom R.”
“All the good reviews about Eugene are spot on. I bought 3-unit house near the shop and one of the apartments didn't have appliances. I stopped in and they helped me find appliances that would fit the small apartment without any sales pressure or haggling. The delivery experience was also great - one price no matter how many items are being delivered to the same address. They called when they said they would and delivered exactly within the 1 hour window I was given.”
9AM - 6PM
3800 Brookpark Rd, Cleveland
Appliances
“John and his team are amazing. So helpful in asking questions about our needs and then giving us choices. We are thrilled with our appliances...fridge, stove, microwave, beverage cooler, dishwasher and hood vent. They can do it all!!!”
“Ordered a baseboard register. I was having trouble finding the size 13 x 12 but found it here. It shipped right away, well packaged with instructions. Good quality, price and customer service. I just ordered a second one and will eventually replace all my old baseboard registers with this company.”
“They were honest and told me I could order an easily replaced part online rather than paying them the markup on it. I had them service the vacuum and it was returned looking like it was brand new. Highly recommend and will use again.”
“These ladies are so kind my husband died in April I never thought I'd have to think about having to memorial any of his things tried to go on Etsy it was going to cost me a little over $200 that's not the problem you had to cut the Tshirt on your own ,and they would not send back any clothes they did or couldn't use I can't wait to get my blanket big shout out to Gaye she will be making my quilt any thing you need memorial go to them and they are even making something that my husband use to say to my THANK YOU!!!”
“This is for Kim and Cassandra in customer service. I placed an order on website, but couldn’t find/access to add delivery note. So I called the store. Both ladies were very helpful in replying to my questions, and Kim even put a note on my order so it would be delivered properly. Thank you both so much for making my day much easier. It was delivered where I wanted, before I got home. And since 3rd party delivery service, and I have no clue, they also were rockstars. Order was stacked neatly, out of the way, making it much easier for me to move where I needed it to go.”
“Kenyatta and Dave have always looked out for me and my mother with our two accounts that we’ve had that both of my accounts have been paid off. I will continue to rent from them. There was never a problem when family illness left us running late on my payment. I am a firm believer in KARMA and they always showed wonderful patience and kindness
Thanks again”
“I sold kirby in south-Africa
What a great machine
Sold between 35 and 45 kirbys a month and still love my kirby
A altimate G diamond
For 13year that is the best vacuum cleaner
Heres is my proof
And i did not force any to buy
A pruduct that sell them self!!?”
“This is a Hidden Gem.
They are Super Knowledgeable & Have Great New Appliances, that are very reasonably priced.
I was referred by a buddy of mine.
Looks newly remolded and new owner. same great friendly manager.
Stop in and tell them Mckenzie sent you.”
10AM - 6PM
6286 Pearl Rd, Parma Heights
Appliances
“The experience at Vitcom was extraordinary. They have excellent customer service and are knowledgeable about their products. They also go above and beyond to ensure customer satisfaction. I highly recommend you check them out.”
“Jasmine at the Brookpark store in Cleveland is amazing! She went above and beyond fur customer service standards.
I love Menards in general and wish there was one closer. On this visit, Jasmine helped with getting a gas dryer at a moments notice, answered questions about the product, helped us find all the accessories and had the dryer waiting at the counter for us!!
It made a stressful day so much better, and she did it all with an incredibly gracious attitude and a smile!!”
“Came to this Home Depot on a Sunday afternoon. I was expecting there would be a lot of people and little help. I was pleasantly surprised to find that while there were a lot of people, there were many to help. The two guys John and Kookie who were great at the paint counter. While searching for bath towel holders we were given the exact aisle by an associate who could see we were searching for something. We also asked for help with recessed lighting and the gentleman told us aisle 51 which had some but he found us and said. Oh nuts probably aisle 50! Wow. He actually came to make sure we found what we needed. While we did need to order 1 thing online as they didn't have the size. We got everything else on our list of home projects ! Definitely worth coming to for the customer service and selection.”
“Generally I get all the help I need... but my last interaction, I had called for, and was told, they have snapdragons...poor guy was walking us everywhere to no avail. No help in the nursery, either.”
“When you are ready for your upgrade from milk create and Mason brick furniture, (its cool ? for a while )and want something comfortable, because if you are able, why not make it something that will help you relax.The way to go is one of these places where you can get started with and shop within your budget.Nowadays that is a real world issue.So stretch out your budget and get comfort in a bungling world ? ✨️ ?.”
“I chose the Best Buy “Geek Squad” to install a Uniden radar detector (R8W - New Model), plus a Redtiger dash cam (F17Elite). They were installed in 2 separate visits, over the course of a couple of weeks, due to scheduling.
The Best Buy technician who installed both units was Agent Tim. I found Tim to be very patient, very knowledgeable, very professional, and very conscientious. It was my good fortune that he worked on my vehicle! Tim is a great ambassador for the Best Buy brand, and I hope that management recognizes him.
Now, the Uniden radar detector has operated flawlessly. No issues. It works out of the box, exactly as advertised.
Unfortunately, I can’t say the same for the Redtiger dash cam. While the front, rear, and cabin cameras work (as advertised) when my vehicle is moving, the Parking Mode function is inconsistent. Sometimes it works, sometimes it doesn’t. Agent Tim installed the dash cam correctly.
I am frustrated beyond belief.
The only saving grace is that the Redtiger customer service team is absolutely passionate about resolving the issue with the Parking Mode. I have spoken to Emerson on the phone, and I’ve exchanged emails with Emma. They have been outstanding in terms of trying to resolve the issue, and they are truly customer-focused and driven in their eagerness to deliver a solution. I can’t say enough about their genuine desire to get this Parking Mode issue remedied.
I’ll update this Review as needed, especially if I get caught-up in a “he said/she said” between Redtiger and Best Buy, which I don’t anticipate…”
“Lots of knowledgeable staff. Helped me pick out the exact lock that I needed for my screen door. Employees were courteous and extremely helpful. They were able to answer all my questions. I highly recommend shopping here.”
“I had a mixed experience at the lumber department of this Home Depot.
We purchased plywood and needed it cut. The representative Craig helped us first, and he did an excellent job. He was professional, knowledgeable, and very helpful.
Later, when I got home, I realized the plywood needed to be cut another 1/2 inch, so I returned to the store. This time the representative was Adrian, and unfortunately the experience was very different. He was unprofessional, refused to cut the plywood, and seemed to have an attitude when I politely asked if someone else could help. When I asked about the other employee, he said he was the only one there.
I then spoke with the onsite manager, who listened to the issue and helped resolve the situation. We waited for Craig to return, and he immediately helped us and cut the plywood without any problem.
Craig was extremely professional, experienced, and clearly takes pride in his work. Employees like him make a big difference in customer experience. 5 stars for Craig.
Adrian, on the other hand, may benefit from additional customer service and lumber department training”
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“The store associate, Chris, went above and beyond to help my husband and I tonight. He deserves extra accolades from his higher ups for his customer service skills, as he could have easily just given us a phone number or asked us to come back tomorrow when the appliance person was there. Instead, he went the extra mile to help solve our problem, showing rare customer service skills you don't see very often these days. Thank you Chris!”