20200 Detroit Road, Rocky River OH 44116
“First for everything. Never been in E&H. Just came here from SC visiting family and I had such an amazing experience here with Kara and Dzmetri. Outstanding customer service from these 2 employees and I mean outstanding service. Well mannered and simply delivered! I spent a while in this store and noticed the two of them working hard with answering customers concerns while handling multiple customers. Both will multitask and go from one end of the store to the other. I will be definitely let my family know here to shop at this store and I thank the 2 of you for showing how dedicated you are to your store. We need this in South Carolina! Fast and efficient service right here.”
21669 Center Ridge Road, Rocky River OH 44116
“They only have one option for inline water filter replacement o rings / gaskets. Universal kit but only comes with two unspecified gasket sizes! Ridiculous! Funny that they now seem to stock every possible AC contactor, dual run capacitor, universal motor, transformers (everything except a replacement compressor and indoor coil selection! Maybe stock a couple more $1.25 regular everyday maintinence parts before turning into famous supply.”
20639 Center Ridge Road, Rocky River OH 44116
“Friendly and engaging staff. I was asked a few times if I needed assistance. Unlike in HmDpt where I've had to search half the store for an employee. The staffer who assisted me was knowledgeable. Recommended.”
Lowe's is giving its loyalty program a makeover to better serve small and mid-sized professional contractors. The home improvement retailer has changed its MVPs Pro Rewards & Partnership Program into the new MyLowe's Pro Rewards. The updated program aims to make life easier for professionals while offering more benefits from their first purchase.
Read the postAce Hardware is reimagining itself with a new store concept. The home improvement retailer plans to invest over $1 billion in the next five years to roll out "Elevate Ace" across new and existing locations. The revamped stores will feature brand showrooms, expanded product lines, and enhanced customer service. Some locations will even boast outdoor spaces with live plant displays. Ace gave retailers a sneak peek at the concept during its recent Chicago convention. While a few stores will debut the new look later this year, the full rollout begins in January.
Read the postAce Hardware is hammering out an impressive growth story. The retailer-owned cooperative is celebrating its 100th anniversary with a bang, reaching 5,000 U.S. stores and planning to open 200 new locations in 2024. The company hit a milestone when it opened its 100th new store this year in Henderson, Nevada. Another newcomer, Fixit Ace Hardware in Roswell, Georgia, became the 5,000th domestic Ace store.
Read the postIn the latest move of its growth plan, leading paint maker Dunn-Edwards just opened 17 new retail locations throughout Northern California. This expansion of physical stores boosts the company's footprint in the region by over 50%. The expansion caps an exciting time for the nearly 100-year-old company. With its 100th anniversary in 2025, Dunn-Edwards is strengthening its market position through planned growth focused on better serving pros, homeowners and employees.
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