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“Anthony helped me out big time shipping off a product for my company. At first it didn’t look promising due to package issues but Anthony stepped in and got it done! Big sigh of relief. Really appreciate what he did.”
“I had a great experience picking up.
Cortney was very pleasant and helpful. It was a nice treat to deal with a customer service representative who actually likes their job.
Regards , R.G.Armbruster”
“Had a truck rejected at GM due to trailer was too old. Send my driver to ADC & have the best experience in cross docking. Very fast with reasonable rate. Thank you for the service!”
8:30AM - 7PM
377B Lear Rd, Avon Lake
Shipping Centers
“Shout out to Grace! The most friendly worker at the Avon Lake UPS store. She always makes me smile and gives the best service anyone could ask for. I don’t know her last name but she deserves recognition!!
❤️THANK YOU GRACE❤️”
“Just dropped off packages here and Riley was amazing, he was a huge help and so ever pleasant! He was helping a customer when we walked in and he was so nice and helpful and when we stepped up for our turn he was so pleasant and above and beyond helpful for our return! We thank him so much!”
“Everything today is either picked up and Bought and already included shipping.UPS store is good for a residential package or a last minute rush to a customer. Packaging is very expensive but that is the nature of the service. I found my experience was prompt and courteous. I always enjoy a suggestion about how I can do things better or a did you know fact! I have been in sales a longgg time and today we can’t assume anything because we don’t know everything.”
“The staff was so friendly and quick. They were helping someone else who needed additional assistance and Anna had someone else step in so she could help me get in and out.”
“I can’t say enough great things about this UPS Store (Fairview Park on Lorain Road)! There’s a newspaper trend going around where people use personalized designs in photoshoots for birthdays, anniversaries, or big announcements. I wanted to do something special for my 30th birthday photoshoot in Brazil—but I didn’t just want a front and back like most people. I designed a full “newspaper” with a custom front and back, plus two “inside” pages as a heartfelt thank you to my family.
I came to this store hoping they could bring my vision to life, and they exceeded every expectation. I explained what I needed and why it was important to me, and they jumped right in to help. They walked me through everything—from helping me choose matte over gloss to avoid camera glare, to printing on durable material that could survive my suitcase. It came out exactly how I envisioned, folded perfectly like a real newspaper, and all for under $20!
I’ve been to this location before for passport photos, shipping, and more, and the service is always top tier. But this time they helped turn a dream into reality. Thank you to the entire team for being kind, patient, and genuinely helpful. You made my 30th birthday celebration everything I hoped it would be!”
“I always receive excellent service and assistance here. They never cease to amaze me with their patience and helpfulness. They must have tons of ridiculous questions and situations all day, but they never seem to let that affect the service they give. Today was no exception, Heather noticed that I had requested to return some thing at Whole Foods instead of at her store. She simply and clearly describe what I could do and allowed me to stay at the counter and fix it while she stepped aside to help someone else. Your kindness, efficiency, and helpfulness is so appreciated!
Highly recommend this business!”
“The most important reason for giving the rating of 10, is due to the efficiency and professionalism the UPS team carries through out the day with customers such as myself.”
“Excellent service from our drivers today! They were courteous, admitted to forgetting a part and were willing to go the extra mile to deliver it after hours. Thankfully that was not necessary as it was later found in one of the boxes :) Everything went nice and smoothly and I am very happy with my experience. Thank you Q & Company :)”
“These dear dear guys are the very BEST ! SUPER : we have been going through them for decades shipping to our beloved Ukraine …! Love and miss you Roman and Marco … my only regret is I no longer live in the area ….!”
7:30AM - 9PM
3310 Clark Ave, Cleveland
Shipping Centers
“Easy in and out. Waited for one of the staff members to be available and the salesperson checked for my package to be taped properly and the UPS sticker to be attached. Gave them my email to receive tracking info.”
“The staff was very helpful, polite, and knowledgeable, Even though they were extremely busy that day. Helped me get the product I needed, how I needed it, and had it ready for pickup the same day.”
12AM - 11:55PM
11706 Clifton Blvd, Lakewood
Shipping Centers
“I stopped by a few weeks ago to pick up some speakers that were to be delivered to my house....based on other experiences with other companies I expected problems.....everyone was very nice, from the person who answered the phone and set up the pick up to the guy who brought it out and was nice enough to help us load the car. I was pretty impressed with everyone I dealt with.”
“I had a great experience at this store today thanks to Kathie! I stopped in to print a few things for an upcoming trip, and she was incredibly helpful and knowledgeable. She made the whole process quick and easy, even offering suggestions to make sure everything printed perfectly. It was such a relief to have someone so kind and capable assisting me when I was in a bit of a time crunch. Thanks again, Kathie!”
“I went in for notery services . I had signed the paper before I went so he told me he couldn’t do it. I had another paper at home got it and went back. He served me right away and notarized the paper with no problem. I will use their services again and I will tell my friends about it.”
“Had a package that was sent incorrectly the post office was on it the moment I sent a request for a case. With in a day my package is rerouted and coming to me. They even called to tell me. I love my local post office and the people there. Keep up the awesome Job. I appreciate all you do especially being short handed you all rock”
“The young lady that was working behind the counter yesterday around six 7 PM was extremely helpful. First time ever I’ve had anyone behind a FedEx counter be so helpful. Usually it’s quite the opposite.THANK YOU ! Who ever you are, I should have asked for her name.”
8:30AM - 8:15PM
6955 Engle Rd, Middleburg Heights
Shipping Centers
“Jeffrey from this location was amazing when I came it helping me resolve my issues with shipping my items back to a manufacturer. If he is on sight you’ll be well taken care of.”
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“Jake and Heath provided thoughtful and friendly service despite how busy they were at the time. They made sure that I left with the art prints that I needed hassle free. Thanks guys!”