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“This was the best experience I have ever had at a Verizon store. Jared the mgr.was very helpful. We got new phones and the whole process was so easy. Thank you Jared for making this a great experience!”
“As a business customer with multiple lines, I had nearly given up on resolving an ongoing issue after spending hours on the phone with AT&T’s customer support without success.
When I walked into this store, the team could have easily directed me to a corporate location. Instead, Shawn took the time to listen, understand the situation, and personally work through the problem. He went well above and beyond what I expected, demonstrating patience, professionalism, and a genuine commitment to helping a customer.
Thanks to Shawn’s dedication and willingness to step in, my issue was fully resolved. Excellent service like this is rare, and it made a lasting impression. I truly appreciate the outstanding support and highly recommend this location to anyone needing knowledgeable and attentive assistance.”
“I wanna give this a 5 star because I went in having issues with my phone not wanting to turn on. Turns out I need a new battery. Thank you Theron for the assistance you’re the best.”
10AM - 7PM
9555 Fields Ertel Rd, Loveland
Mobile Phones
“Excellent experience. I came in about a half hour before the store closed. Ximena got me through setting up a new phone and service and managed to help other customers through. Best experience I've had in a wireless store. That representative deserves a raise. Good job.”
“These guys were great to work with. Very patient us as we were upgrading 2 phones. Even talked with the Samsung rep and showed us some really cool stuff on the new phones. It was a fantastic visit! We will back soon as we need more AT&T services.”
“Ur representative Eman is very good at this job. Very helpful and I personally believe u should give this lady a raise. I would hate 2 come in with my problems and she not be here. Thank u DAVE BARBER ?”
“The facility was welcoming. Mark was very knowledgeable and patient. He took his time and explained all my options, answering all my questions which allowed me to make a choice that best fitted my needs.”
10AM - 7PM
4545 Roosevelt Blvd, Middletown
Mobile Phones
“10/10 service! Kise and the young lady working tonight were both so helpful, patient and went out of their way to help me get my spectrum service switched over to cricket when I found it nearly impossible. Thank you both so much!!”
“I went into the store on Saturday and I left very happy. The gentleman who waited on me was very knowledgeable. He let me make my own decision about which phone would suit me best after he described different features. He went out of his way to get me a blue tooth. I AM VERY SATISFIED. HIGHLY RECOMMENDED”
“Vic, a brilliant young man with exceptional sales skills. I came in for help buying a new phone and although I wasn't looking to switch carriers today, he made it easy to consider doing so. Personable, reasonable, and not seeking to make the sale but to help the customer come back for top tier service.”
“The Mason T-mobile store is the best!We are older and are technologically challenged! LolThe staff at this store are very kind, patient, and knowledgeable!!! We were assisted by several people (Ryan, Chris and Ethan, the store manager).All of them were attentive and helpful!This store is so superior to Spectrum!!!Make the switch….you’ll be glad that you did! The store is run very well, and well staffed. We were always greeted cheerfully, and never had to wait for service. Other cell phone stores should take notice! This is the way to run a business!!!”
“Zackary Allen and his Manager (I can’t remember his name) were absolutely the best! We visited Miamisburg a few weeks and ago & they had no interest in helping us. Go visit Middletown Verizon!!”
10AM - 8PM
726 E Main St, Lebanon
Mobile Phones
“Kelsie is the one who provided me with professional service today, The service at Boost has definitely improved, i have just updated my last review, which was for Brittany, she no longer is where I was going, they opened back up and I have to say much better service, no hassle, when there's a problem they take care of it immediately, no questions! Thank you so much!”
“I'm terrible with names but to Anthony or Jeffrey; your sales skills were brilliant and your reasonability and compassion, as well as your overall awareness of my needs, made buying a new phone a very enjoyable and efficient process. I recommend anyone coming to this store asking for a phone to ask for him because his initiative will astound you.”
10AM - 7PM
3663 Towne Blvd, Franklin
Mobile Phones
“My wife and I went in on Saturday and we were helped out by Lauren. She was absolutely wonderful, and extremely helpful and knowledgeable about all the products we had questions about. We will definitely be back and we will most definitely be asking for Lauren to help us out again!”
“Beautiful, clean, organized store. They accept acp program, which is amazing! The sales associate was helpful and very informative on products and services. I plan on switching to Boost ?”
“Trevor and Robbie were fantastic. They have been wonderful the last three times my family and I have been in the store. Trevor is new, but asking all the right questions to employees and us as the customer. Great experience.”
“Caleb Singleton is your BEST Customer Service|Sales Representative! As a Business Owner of Two LLC'S; He helped me Tremendously get back online again after a LONG Technology Detox ??”
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“Steven spent over 2 hours helping to solve a phone problem and working with very POOR Verizon online support. He handled the problems calmly and dealt with other customers while I was repeatedly put on hold with online support. I have worked with him other times and always get calm, intelligent, caring support. I have to also give a shout out to Ben. When I received my new phone he set everything up, again for me! Wonderful Service.”