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“Andrew is the best rep I've worked with. He is very friendly and passionate about what he does. He helped us improve our plans saving us money and get new updated phones. He also helped get my military discount added to my account. Highly recommend to anyone.”
“The ladies were very helpful and knowledgeable. Even upgraded my case since the didn’t have the same one for no extra. Would highly recommend
I broke my screen protector again and they were great super helpful”
“Dakota and Korey did an excellent job explaining everything they had to offer and assisting me in understanding everything! Highly recommend their store in West Chester Ohio on Tylersville Road!”
“Always an experience that reveals new opportunities. Staff was helpful in managing our FAMILY group. More to follow. Some difficulty in desired inventory of complete color offerings. Waiting for Teal availability!”
“Alex was very helpful at getting us a new pixel and transferring my stuff from my old phone. He went above and beyond and paired it to the car and set up our wifi. Please go see Alex if you need help with anything or wanna look to get something new”
“Nick was phenomenal. He sat with me calmly and answered ALL of my questions. He made me feel valued and appreciated as a customer, NOT like another tech at a different Verizon location!! On a scale of 1-5, I'd give him a TEN!!! THANK YOU, Nick!”
“Dylan did an incredible job at taking care of getting a new phone set up for me. He even stayed after closing to ensure that everything was done correctly. Great place to shop for a new phone!”
“I came in this past week and switched to cricket.
Unfortunately, I need a different service however, Samir gave me a full refund and understood my predicament.
Thank you for being understanding!”
“Ur representative Eman is very good at this job. Very helpful and I personally believe u should give this lady a raise. I would hate 2 come in with my problems and she not be here. Thank u DAVE BARBER ?”
“Charles at the Kenwood,Ohio store was very helpful, attentive, and knowledgeable. He provided great customer service and went beyond my expectations for the service he provided me while trying to find a new phone. We need more sales personnel like Charles!”
“Kameron absolutely took amazing care of me. His customer service skills were outstanding. He actively listened to me. It took no time to get me taken care of and he really had a pleasant spirit so I was definitely satisfied with Kameron's assistance with me!”
“Steven spent over 2 hours helping to solve a phone problem and working with very POOR Verizon online support. He handled the problems calmly and dealt with other customers while I was repeatedly put on hold with online support. I have worked with him other times and always get calm, intelligent, caring support. I have to also give a shout out to Ben. When I received my new phone he set everything up, again for me! Wonderful Service.”
“Yesterday I went in and I wanted to say thank you again for an outstanding service Amir and for guiding me through this whole purchase!! Will definitely recommend my family/friends.”
“Worked with Ian and had a great experience. He made the whole deal painless and I got a much better deal. Definitely the best experience I've had at an AT&T store.”
“They are kind to senior citizens, will help you with a written note if you are disabled, great with answering questions about your cellphones accessories and carrier service. Parking lot always has spaces. Heavily populated African America area yet you will see this location is in a thriving strip mall with plenty options and food, please people of all backgrounds come here, there is nothing to fear regardless of rumors of the neighborhood. This location has lots of customers and the employees are diversed nationalities and fluent in other languages. You may see people standing around for the store is small inside, very small, fear not and wait in your car, the patrons are nice people just say I'm waiting in my car, I'm behind that or this person, in most cases they will respect that you are next, but no one will wait for you concerning customers patrons so do your best to get back in line to enter store or come back on another day. ?”
“The facility was welcoming. Mark was very knowledgeable and patient. He took his time and explained all my options, answering all my questions which allowed me to make a choice that best fitted my needs.”
“10 out of 10. I was skeptical at first because it was much cheaper than Ubreakifix and no guarantee or warranty was presented when handing over our iPad, But everything went very quickly and smoothly. Dropped it off in the evening and It was ready by the afternoon the next day. The blonde Russian (I'm guessing) lady was super kind and helpful. We highly recommend ? We even got a screen protector and it was still cheaper and faster than the competitors”
“After many days and many emails I have not been able to get all my services up and running. I came into a location in TriCounty AT&T Ian was amazingly and extremely professional and more helpful than the two weeks I spent in the phone with lots of emails”
“My only complaint is about boost themselves, not necessarily this store. I hate that they don't have any promos or incentives to keep current customers, other than that stupid app that gives you about a nickel credit a day towards your bill.”
“Very knowledgeable staff. Felt very comfortable with their service! Got my phone screen repaired and it only took about an hour! I think I did come at a nice time this afternoon but it was fast! And I did shop around and they had the best price in town.”
“Alvaro is a very good and awesome to help me out for my new device with new phone number for 3 lines today.. I really appreciate it from him which I can't hear ?”
“I've used Cricket for 9 years now. Staff is wonderful and very helpful. Store is clean. I never have to wait long. And if there is ever an issue they take care of it right away. My only complaint is the price of cell phone cases and accessories, too much.”
“Tonya was amazing even though I was there a little bit longer than I wanted to be she didn't take one break handled customer after customer they came in non stop ive never seen anyone multitask so Much and remain calm and collective, without losing their cool”
“The store is pretty much staffed by Apple geniuses who are very helpful. Apple needs to get rid of General in their settings were they hide many Settings items from new users, not a best idea. My great new Apple AirPods Pro hearing aids settings need to actually have a category item listed as hearing aid settings for my AirPods Pro, not a hidden settings listed as Hearing Assistance or Adjustment, that is like hiding settings for iPhone or iPad settings in General. Old people, children, and new users can't find settings hidden in poorly listed categories, making calls to Apple support expensive and totally not necessary.”
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“Went in and bought a phone from here a couple days ago and started having issues with it (nothing wrong with phone it was a problem switching from iPhone to Samsung) return was fast and easy and they got me set up with another new phone that I’ve had no problems with. Highly recommend this store”