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“As at the store Macedonia, Ohio and it was a bit complicated to get everything done, but he was patient and worked hard to make everything work. Definitely would recommend”
“Employee was welcoming and provided exemplary service in explaining Verizon offers and finalizing purchase of IPhone and accessories. Would recommend this store to others.”
“Marc was very professional and went above and beyond to deliver 5 star service to me and my family. Marc took care of our phone upgrades at different times and we all received the same excellent service. While Marc was transferring my phone, Steve assisted with getting the products together for a seamless upgrade.”
“I went through the process of trading in two phones and upgrading to the new iPhone 17 pro. We worked with Aiden at the Northfield/Macedonia store and he was the most patient and knowledgeable associate! He took his time and also went as far as writing directions down so that we knew what to do setting the phone to its original settings! I would absolutely recommend him at this store or the Brecksville store for your Verizon needs! He was excellent!”
“Gabby, working as a fill-in at a different store, provided exceptional customer service—warm, engaging, and incredibly knowledgeable! My son needed to upgrade his phone, and the entire process was quick and smooth.”
“Had a wonderful experience today with Emily who helped my Mom purchase and set up a new phone. She had several suggestions on how to save on the monthly bill. Very pleased with the level of service we received today, thank you Emily!”
“Very helpful. Very knowledgeable. Great personality. Excellent customer care. He was very patient and kind. Took his time and took care of all our questions and problems.”
“I have dealt with these gentlemen since 2014, and they never disappoint. Always beyond respectful and fair, they treat you like FAMILY. A rarity in these days, especially for this neighborhood.HIGHLY RECOMMENDED”
“Burnell provided my dad and myself with a stellar experience overall. His customer service was nonpareil during our transition from our previous provider to Cricket.
Burnell was not only knowledgeable about all in-store products, but provided in-depth info on Cricket (i.e. referral program, insurance, billing, etc). The store was extremely clean and well maintained and stocked. I would definitely recommend this store to any existing or potential Cricket customer.”
“I switched over to T-Mobile a couple of weeks ago and I have to say, by far the best service I've ever been on!
Thank you Chris for being so great and walking me through everything. Love the fact you went above and beyond to make sure we were satisfied with this process. Definitely recommend T-Mobile and I definitely recommend the one in Streetsboro.”
“I had a very good experience with the AT&T store at the Aurora location. The representatives were very nice, friendly, patient and helpful. I wouldn’t use AT&T again whenever applying for a new phone.”
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“Corey was such a great helper during my visit today with my daughter. He had amazing customer service and answered every question that we had. He was very kind, knowledgeable, and worked fast!”