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“My wife and I are disabled. Our life here recently hasn’t been easy. Our car broke down and financially we can’t afford to get it fixed. We just recently moved to Troy and don’t really know anyone here. My wife has several health issues so naturally I checked the furnace filter in the apartment we just moved into being that it’s winter and most of our time is spent indoors. It was absolutely awful. I needed to get it replaced but couldn’t find a way to get anywhere. I called your store and asked to speak to a manager. I explained our situation to him. After some back and forth and making sure that you guys had the right filter he agreed to help us out. He went out of his way to get us a new filter for our heater. It’s so good to know that there are still great “hometown” small businesses that employ good quality people who care about their customers. True Value will definitely be our go-to from here on. Thank you to you and your awesome staff!!!”
“Great lil small town hardware store. Family owned and operated and have just about anything you need. If ya can't find it in the big box stores, chances are you cans find it at Wertz!”
“I was searching online for a new flagpole and wall mount when Google listed this store. I have lived in Troy for many years, and I wasn't aware that this store is here. If you are looking for a flag, flag pole, or accessories, check this store out. They have a plentiful inventory of those, their prices are better than online, and the shop owner is very helpful.”
“My experience with Ferguson has been absolutely amazing! My water heater busted on Wednesday right before Thanksgiving. The sales team at Ferguson was able to find the replacement water heater I wanted at another store and have it shipped to my local store by Friday! When we arrived at the store to pick it up, the water heater was larger and heavier than I anticipated. The exceptional staff at Ferguson offered to deliver the water heater to my home that day so I didn't have to go the weekend without hot water. The delivery driver followed me home and helped me unload the water heater. Truly outstanding customer service - could not recommend this place more!”
“WOW! I have been in a lot of places that sell tools, but this one is absolutely amazing.Most places I've been in have been industrial Supply stores which sell some combination of tools and maratime gear and equipment, matching tools, welding tools, fasteners, or cable, chain, and hoses of all kinds. This place has tools, and an amazing selection of tools. These are the kind of tools you need if you work in a vehicle repair shop, or some place that requires quality and specialty hand tools. This is the place you go to buy quality tools at a fair price, instead of a tool truck. This place had more than you would ever find on any tool truck. Simply an amazing store.”
“This is by far one of the best Hardware stores I have ever been to an all 8 states I've lived in. Not only are the staff experts on tools, they ask you what project you are working on and give tips and tricks. Just today Bud Zupp informed me of the blowout valve that might be the issue with my sink. Went down in the basement and there it was!!! It was fixed in seconds!! Highly recommend North Dixie Hardware.”
“I think you guys are awesome! I never have a problem getting help when I walk in and when I have questions, you know where to send me by giving me phone numbers for people who can help me and giving me information on where I can get the item that I'm looking for! Keep up the excellent work!”
“Slow on "will call" like, I'd swear they don't pull it til you get there even if you call hours in advance. With that being said; awesome people, very friendly, clean store area. I'm pleased with what matters most right stuff onhand and approachable staff.”
“I went in for paint swatches and samples. The gentleman that helped me was knowledgable, professional, and kind. I am so sorry that I forgot to ask his name. This is my second time shopping at this location and I was very happy with both experiences. I hope more people shop at Ace, because you just don't get great customer service at the big box stores. Thanks for all of your help!”
“Always good ! Not the newest nicest cleanest one but the inventory is always on point and the customer service here is the best out of the five I have shopped at I wish this one was the closest to me.”
“I just want to share that Sharon in the plumbing department is an absolute angel! We purchased our first home and of course everything seems to be falling apart! It’s 700 pm on a Saturday night and we get a pinhole leak in our hot water pipe leading to the washer we’re trying to install..we race over to Home Depot in hopes we can fix it ourselves before calling Roto Rooter again!! Sharon was so helpful and kind, we showed her pics of the situation and she shared her knowledge with us. She even took time finding the copper pipe cutter we would need. I hope this makes its way back to you Sharon, THANK YOU!!”
“Went to go pickup a generator. Service was fairly quick even though they were busy. Very helpful staff loading generator onto vehicle. Only reason not giving a 5 star. Had to drive out of my way to get the particular model I was looking for.”
“Super fast very helpful they didn't have any vehicles available when I called so I left my number and within 10 minutes got a call with a van rental ready thanks home Depot”
“Melvin French that works the pro desk went out of his way to let me... someone residing a hundred miles away their pro $/points were about to expire. Melvin, its the little things that add up. 100% Top notch. Thanks”
7:30AM - 4:30PM
15 Troy St, Dayton
Hardware Stores
“been dealing with this place for over a decade they’ve been great used to go up the street to some two birds. they were always difficult to deal with and down here. They’re just easy guys to talk to had a warranty issue they were on it took a few minutes to work it out just a great crowd. I appreciate it. Thanks, Cory. T”
“Glenda was the Best employee ever she helped me get my trailer while dealing with multiple customers and two were really angry yelling at cussing at her and she handled it very well. Kept her cool and did an amazing job.”
“I absolutely love this place, it's a family friendly atmosphere and they have pretty anything your looking for from clothes, to tool, they even have baby chicks, we had to purchase some items for a project and it only cost use 165$ for items that would have been over 200$ plus at Walmart. I highly recommend this place if you need tools or wanna garden or even if you wanna take that step in owning some chickens.”
“Ryan is an excellent salesman and very friendly. The crew let me have a firearm on layaway for a decent amount of time and worked with me and my limited payments until I could afford to buy, highly suggested.”
6:00 AM - 9:00 PM
2850 Centre Dr I, Fairborn
Hardware Stores
“Guy in flooring didn't want to cut flooring. We waited over 45 minutes just for him to cut the flooring. Then was rude about it. It was supposed to be a pick up order.”
“I found everything on my list and more. The staff was very helpful. They told me which isle each item was in and I wrote the isle numbers right on my list. Some staff even took me directly to what I was looking for.”
“There I was again ...needing help and after I asked 4 people . This lady by the name of Kelly ? help me to find the product I was looking for . She took the time to look with me. And we found it. Thanks Kelly , kudos for you, because employees like you that care about us customers. I keep coming back to Lowes. ?”
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“Been using this hardware store the last couple weeks. As a contractor, they have been amazing as a local area expert, as well as very reasonably priced. Very comparable to blowes or depot on price. Also a great place to get screens or windows repaired.”