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“There's a reason they are the busiest tool sales and repair businesses in the area, when you break it down it's simplest, it's customer service,price and Quality.”
“Great customer service. The post office misdelivered my package. I contacted them and they reshipped my order. The rope quality is great. I will continue to order from them.”
“This place is a gift to the community. Great selection and super helpful staff. Support what you love or it goes away... And I both support and love this place.”
“Had 4 out of the 5 burrs I was looking for, no one else had them in stock and ready to pickup.
Guy behind the counter let me look at the catalog myself and give HIM the part numbers. Plus I got a free t shirt lol. Will definitely take a look thru the catalog he handed me and probably be returning”
“I am new to taking care of my lawn. John, at Midwood, is so unbelievably helpful and patient! I have also learned there is so much more at Midwood! I get all my bird seed there, keys cut, annuals, potting soil etc. I also get my gas there. A great small business with a helpful team!”
“Looking for bathroom vanity replacement hardware. (drawer knobs, door handles and hinges) Great selection, expert knowledge & advice. My experience was excellent!”
“Customer service went above and beyond trying to find out what is going on with an order I placed a while back, unfortunately still on back order but at least I know.”
“I have been here a few times now. They guys I've dealt with have been friendly and knowledgeable. This place has a massive selection tucked into a small space. Trust me, they have everything.”
“I was greeted by a gentleman who helped me find everything on my list. Harbor Freight had everything I needed. From ratchets, to wire brushes, and more. Thank you for being polite, patient, and having professional customer service”
“They have great pricing on their lawn and garden and a nice clearance rack! Staff is very friendly also. Had 1 issue with a young cashier that didn't seem to want to come out of her AC booth so she handed me the scan gun and I did it all myself! Should get a discount for doing their job I don't work there! But it did not deter me from shopping there again.”
“I always get excellent service in that location, but yesterday Big Al in paints was especially helpful. That's one area where my wife and I aren't too knowledgeable, and Al really took the time to help us understand what we need for a couple of different projects we have going on. Got us what we needed and didn't try to upsell what we didn't need.”
6AM - 10PM
9570 US-20, Rossford
Hardware Stores
“I can almost always find everything that I need there. I can't find it I can find a person who can help me find it or help me with the project that I'm working on.
The only minor issue I have is that sometimes it's hard to find a person to help you. But when you do they know exactly what you need.”
“Always friendly, decent to great products, prices are usually less, especially on sale or with rebates! Easy access and regular hours, too. Service team has always taken care of me!”
“Good place to go to get what you need. However people bring more than just their legit service animals here. I have seen people bring their emotional support animals here and they are not trained properly to behave.”
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“We moved out of Waterville, but we will never stop coming back to Waterville Hardware. They are the nicest people and have always been able to help us. I just left there. I couldn’t get something to work right and I first thought to go see them to see if they could figure out what I was doing wrong. They did. In the fall, they ordered extra product for a project we had just so it would be available if we needed more. We are so appreciative! Dave and Kelly.”