Car Rental in West Chester, OH

“This is a really great place to rent a wheelchair-accessible van. We came from NJ for a visit with my brother and we would not have been able to take him out places and have an enjoyable weekend without MobiltyWorks of Sharonville. Rates were reasonable and vans were easy to operate. Thanks MobilityWorks for helping us create great family memories. We will be back in a few months!”

“Great staff, Jimmy and Kwame are very pleasant to deal with. Always greet me with a smile, cars are always ready to go, I am usually in and out without any hassle. Great place to rent.”

“Absolutely recommend Enterprise in West Chester and especially Veldis for anyone needing a rental car. The whole experience was smooth from start to finish, with no delays, clear communication, and genuinely kind customer service.[1][2]

Outstanding customer service

- “ Veldis” was super nice, patient, and incredibly sweet throughout the entire process, making everything feel easy and stress‑free.
- She greeted me right away, confirmed my reservation, and walked me through every detail of the rental without rushing.
- Her friendly attitude and professionalism made me feel valued as a customer, not just another transaction.

Smooth rental process

- Booking and pickup were straightforward: reservation confirmed, driver’s license and card checked, and paperwork done quickly at the counter.
- The deposit and requirements were clearly explained, including what was needed for the rental and when the deposit would be released after return.
- Vehicle inspection was done with me, so everything about fuel, mileage, and condition was clear before leaving the lot.

Car quality and options

- The location offers a good selection of clean, well‑maintained vehicles, from practical cars for everyday use to larger options for trips.
- The car I received was clean inside and out, drove great, and fit exactly what I needed from the reservation.
- Optional extras like different fuel options and protection plans were explained but never pushed, which was very respectful.”

“Michael provided exceptional service at Enterprise Car Rental. He was incredibly knowledgeable and went above and beyond to ensure I was satisfied with my rental. His friendly attitude and willingness to assist made the whole process seamless and enjoyable. I will definitely be returning to this location for future rentals!”