Kroger is a grocery store that offers a mix of positive experiences and some areas for improvement. Customers often mention that the store is well stocked and has friendly, helpful staff. For example, employees like Matt at checkout efficiently assist with bagging and addressing customer needs, even multitasking to help others at the same time. The pharmacy staff are praised for their friendliness and quick service, especially in urgent situations like filling prescriptions after hours. One customer appreciated how the pharmacy kept them updated and ensured their needs were met before closing time. However, the store's appearance has received mixed reviews. Some find it outdated and in need of renovation, with odd smells and a less appealing atmosphere. Despite this, employees are known for their kindness; a florist gave free balloons to children, and staff members like Hailey go out of their way to help customers, such as providing extra carts or assisting with checkout. Overall, Kroger provides good service with friendly staff, making shopping pleasant despite some physical store shortcomings. Customers value the helpfulness of employees and the store’s efforts to assist beyond just selling groceries.
Not a bad experience, I just wish they had more variety of items. The Kroger on Yankee Rd had just about everything. This location makes me want to check expiration dates on everything.
May 2025
I shop here frequently and everyone is so helpful and friendly at the self checkout. Tonight Mike went above and beyond to help me with my groceries, very good customer service
March 2025
When will Kroger begin building the new Kroger? The buildings they purchased for the land are falling apart and are a major eyesore. We’ve been promised an updated Kroger for years and nothing yet!
