Kroger is a grocery store that offers a mix of positive experiences and some areas for improvement. Customers often mention that the store is well stocked and has friendly, helpful staff. For example, employees like Matt at checkout efficiently assist with bagging and addressing customer needs, even multitasking to help others at the same time. The pharmacy staff are praised for their friendliness and quick service, especially in urgent situations like filling prescriptions after hours. One customer appreciated how the pharmacy kept them updated and ensured their needs were met before closing time. However, the store's appearance has received mixed reviews. Some find it outdated and in need of renovation, with odd smells and a less appealing atmosphere. Despite this, employees are known for their kindness; a florist gave free balloons to children, and staff members like Hailey go out of their way to help customers, such as providing extra carts or assisting with checkout. Overall, Kroger provides good service with friendly staff, making shopping pleasant despite some physical store shortcomings. Customers value the helpfulness of employees and the store’s efforts to assist beyond just selling groceries.
Mike the cashier was excellent helped us figure out the coupon deal and made our checkout overall pleasant!
January 2025
The store was well stocked and well staffed. Matt did a great job helping me at the checkout to bag up my items and address any issues. He also multitasked well to help other customers all at the same time.
August 2024
For a nice area it's located in it needs a renovation. Weird smells throughout the store and has an outdated appeal for a Kroger. I usually avoid this store unless I'm in the area and need something quick