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“Great service and great staff. Brett Smith (service) took me through my entire service process and in a friendly manner he made sure that I understood everything before and after my service was completed.”
“I have very limited time off. I called in the morning. I had a flat the night before. They were able to expedite my tire and get it on the same day. The staff was amazing!”
“I can’t say enough good things about Italian Body Shop in Westerville. They really turned a stressful situation into a smooth experience. Everyone there was so friendly and helpful—they kept me in the loop every step of the way, from dealing with my insurance to setting up a rental car. My car was ready exactly when they said it would be, and it looked fantastic!
The estimate took a little time because they’re in high demand, but now I totally get why. Their service is worth the wait. Huge thanks to the team for going above and beyond!”
9:30AM - 6PM
3476 E Dublin Granville Rd, Westerville
Auto Parts
“I cannot possibly emphasize enough how wonderful my experience was. Someone without insurance hit me and damaged my bumper and headlight significantly. The insurance company improperly assessed the damage, came out to the body shop a second time, pushed back on everything including a 22 dollar hood emblem!Auchbach owners and staff worked patiently and tirelessly, communicating over and over again to a totally combative and incommunicative insurance agent (who after a MONTH of back and forth, did finally agree to all the fixes because the body shop was RIGHT).The shop communicated with me regularly, were totally transparent, and did a GREAT job on the car. But wait for it...when I picked it up, they had washed the whole car and cleaned, dusted, and shined up the interior as well. WHAT? Service like this simply doesn't exist anymore. SUCH a great group to work with. Totally recommend!!”
“When I went to leave work today my car would not start and I had to get a jump. I drove straight to the AutoZone right down the street from my house. Lucas was the gentleman who helped me from start to finish. He went outside and checked my battery for me, we went back in the store he provided me with options for the best battery for my vehicle and once I was done paying for it he even went outside and installed it for me. From the time I first walked into the store until I was driving off the parking lot I was at AutoZone for maybe 10 minutes. I've never had better customer service at AutoZone then what Lucas provided me with this evening. He was very friendly & knowledgeable.
Thank you Lucas for the great service. I would definitely recommend this AutoZone”
“Sue and the repair team were excellent communicators and did a very good job with my car repair. They handled all the work with insurance and rental car company, making the process very efficient. I highly recommend and will bring my other car in for scratch/dent repair.”
“No retail but they do commercial. and what they do is very good the prices are all some of the lowest in the city they have everything in stock or they can have it next day and they have a great return policy”
“Love this place and John. Been there so much I'd say he's another father of mine. “Del-Car John†means your getting a part you need or a answer to a question you may have!”
8AM - 5:30PM
3310 Paris Ct, Westerville
Auto Parts
“Conner and Rob were very accommodating and knowledgeable; both have impeccable customer service. The whole shop had a positive, friendly welcoming vibe. I had a very pleasant experience. Thanks Conner!!!”
“UPDATE: Adam reached out to me and fixed all of the issues mentioned below promptly. They seem to have brought on new staff. Revising the review from 2 to 4 stars.
Ordered the wrong part multiple times, causing multiple delays (requiring me to drive to the shop multiple times), and took a very long time to repair minor damage. Also my trunk panel clips are now broken (can hear them dangling in trunk when it opens) and one of the liftgate plugs is missing. Will not be coming back.”
“Of all the auto parts stores I went to this day looking for a specific wheel but, this was the first store that actually seemed to know what they were talking about and they were able to help me”
“I do not have enough positive things to say about Roush in general but especially the Body shop. They are quick to help you, very honest laying out the options and provide excellent customer service”
“The staff here is always respectful and helpful. As a woman in an auto parts store, I greatly appreciate them never treating me differently than others. Thank you for all you do!”
“I mostly have good experiences with service here. There have been a couple of times when I didn't get any notification on when my service was completed, and I had to prompt for an update.”
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“Took our truck in at 3pm on a Thursday. We told them to check a few things and anything else they felt should be looked at. Within a few hours they called to say the lines from the transmission were bad, too. It's always cheaper to fix things early on. Still had it ready to pick up within 24 hours. Excellent service with honest recommendations of needed repairs! Will always go back to them.”