Body Shops in Westerville, OH

“This past week I had a "little accident" in a nearby parking lot and needed to get it repaired ASAP. I started reaching out to near by auto body shops and no one could take a minute to speak with me to even schedule a time to come back. That is until I stopped in to IBS and crossed paths with Rocco. Of course, they were busy but he actually took 5 minutes to come out and look at my car right then...what? He discussed some options and then I inquired about scheduling an appointment and he replied that one of his guys could do it that afternoon. Wait...what??? They got it done and it looked amazing! I could not believe their level of commitment to customer service. Rocco doesn't know it yet but he has a customer for life...thank you!”

“I cannot possibly emphasize enough how wonderful my experience was. Someone without insurance hit me and damaged my bumper and headlight significantly. The insurance company improperly assessed the damage, came out to the body shop a second time, pushed back on everything including a 22 dollar hood emblem!Auchbach owners and staff worked patiently and tirelessly, communicating over and over again to a totally combative and incommunicative insurance agent (who after a MONTH of back and forth, did finally agree to all the fixes because the body shop was RIGHT).The shop communicated with me regularly, were totally transparent, and did a GREAT job on the car. But wait for it...when I picked it up, they had washed the whole car and cleaned, dusted, and shined up the interior as well. WHAT? Service like this simply doesn't exist anymore. SUCH a great group to work with. Totally recommend!!”

“So Kevin has been working on various vehicles for me over the last 40 years or so. I also build kit cars and trucks for myself and do a lot of stuff that I think I can handle. There is always some stuff on cars you just cannot troubleshoot or address yourself. So much more electronics and complicated suspensions. Kevin was able to run down a noise/vibration that ALL of us thought was coming from the driver's side of my custom truck. We had replaced the front and rear wheel bearings on that side.... werid. When his shop test drove it they heard the same thing I did.... After they put it up on the rack they used a stethascope and "listen" to the remainng bearings on the right side. Sure enough the sound was coming from the front right! Go figure.... and the real upside to all of this.... This vibration must have been combining with the DOD cylinder deactivation at highway speeds to make a "hum" which is now gone as well... I would highly recommend Kevin for your next auto problem or maintenance....”

“We needed a caliper for an Infiniti and for whatever reason this part was proving to be a challenge locating. When calling various parts stores the common part that pops up in computer was not what we needed. There wasn't a single part store that had the particular caliper in stock so it needed to be ordered. Going to the dealership wasnt an option at this point for multiple reasons... So late on this Friday afternoon the mechanic was losing hope that this part would be located before evening/closing. I wasnt giving up & I kept searching online over & over. Inching our way through traffic in downtown Columbus, OH there was a billboard sign that somehow prompted another search and that's when I found Smyth's. I had never seen the name and therefore didn't have much hope but I figured what's one more call, after all I had already phoned countless places, one more couldn't hurt! So I called&half heartedly asked the gentleman "yes do u have blah blah blah blah blah and blah blah blah in stock"? I was SHOCKED! Of all the places I called he was the ONLY one to immediately acknowledge that there is another item apart from the commonly stocked item that I didn't need. To further astonish me I hear him say "YES we have that in stock". It may seem like a trivial story to be excited about but we were in a time crunch, down a vehicle and the thought of missing work and paying for a car repair was lingering over our head. To make the day even better was the cost! I couldn't believe it, not only is it IN STOCK but the money I'm gonna have leftover is more than the entire cost of what other places quoted me but without the wait time of arrival since it was a special order item. This was the best music my ears could've asked for! I now share Smyth Automotive each and every time I see opportunity. I'm so glad to have located this gem!”

“Nathan and the team at Rife did a wonderful job repairing our Aviator. I appreciate his communication throughout the process. I would definitely recommend using them for any repairs. Our car looks and works perfectly.”

“I had the misfortune of hitting a deer in my nearly new Pathfinder. I called around to several body shops and was astounded by their lead times and lack of basic phone etiquette. I called Combs and could immediately tell they were different. I got the estimate and immediately scheduled my appointment. The truck looks amazing and I’m happy to have patronized a Westerville based small business. Thanks for everything, Sue and company!”

“Everyone I had the pleasure of speaking with at Gerber was very friendly and knowledgeable. But I have to say 5 stars for Ron alone. Ron meticulously examined my car and the damages. He left no stone unturned. He keeps you informed in every step of the repair process. My car came back cleaner than when I dropped it off, and looks brand new. Thank you to Ron and everyone at Gerber!!”