Kitchen & Bath near Westerville, OH

“The JAE company provided excellent service in designing the kitchen for a new built. Chris was knowledgeable, patient, and helpful. He also went beyond the call of duty to provide post-design service when we had an issue with one of the appliances after moving into the house—long after his sale service. Definitely recommend them.”

“My family worked with Michelle and Joey quite a few years ago and i wanted to share what a wonderful job they did. Our two bathroom renovations have withstood the test of time and continue to look and function exceedingly well. In fact, recently I had some concerns about a possible leak, and Michelle and her team were quick to lend their support. After a thorough investigation, no issues were found. I was very relieved and grateful that i had chose such a caring company. I would recomend them highly for your bathroom renovation needs!”

“Got my new vanity and island top today. Wow! What a professional crew! Ben and his crew were impeccable! I am so happy I found them! They helped me find the right stone, right size, right trims... just gorgeous countertops! Thank you!”

“Wow!! Top of the line hardware forany budgets and there is a style for everyone too! Customer service was top notch and the ease of working with them was second to none. Great smart options for deadbolts for connected homes too! Highly recommend this place for anyone looking for top quality door hardware! ??”

“Updated review- Janet from Distinctive (Manager of sales I believe) was prompt to reach out to me after reading my review and was extremely pleasant to work with. She expressed her apologies for all we had dealt with, offered us compensation for our troubles, and even more than that- a reasonable solution… beautiful countertops in a prompt timeframe. Our countertops were installed today and the crew showed up when they said they’d be there and did a wonderful job. We are so glad we were able to get our original choice of countertop and we can’t wait to move into our house. Thank you Janet for making this possible! I wish everyone from your sales team was as easy to work with as you were. ?

To say this place was a nightmare to deal with is an understatement. I will never, and won’t ever recommend anyone I know to use this business. Our project started with this company on June 13th, 2024. We picked out our countertops through our cabinet company they work closely with. We were very excited, we loved the countertops we picked out. Flash forward to 3 weeks before the expected move-in date of our new home. Distinctive surfaces comes out to template for our countertops on a Tuesday. The following Monday they call and say the countertops we picked out in June (mind you, it’s early September now) are back ordered now and stuck on a ship somewhere. They advise me to come to their store and pick out a similar product they HAVE AVAILABLE. I drive myself over an hour there, agree to the change and they “get it ordered.” This was a Friday. The following Monday. Now another week delayed, they call again, saying this product (that was just available) is ALSO delayed. Could be two weeks, could be two months. They aren’t sure how long it will be. Again, this is the ONLY thing keeping us from moving into our house. So to speed process up we are backed into corner to either change to different company which will likely delay us more time, or choose ANOTHER different product. So we choose another product. Third countertop. This time, it’s a $2,500 up charge for us. Originally almost $3,500, they agreed to cover a percent of the up-charge. However, they told us they had it in-stock, in Cleveland (3 hours from us) and could get it ASAP and install it, so despite all the horrible gut feelings I had to get the hell out of this situation we pulled the plug to do it and be done with it. Flash forward a week and a half, they send us spec sheet for the cut, tell us an install date (another week out totaling for a month from template date), and we receive a call saying this said product is, GUESS WHAT, also stuck in a boat somewhere and they don’t know when they will get it?! How did it get on a boat from Cleveland to Columbus? Did they ever have it? Who knows. Regardless we are currently on our way to Creative Countertops in Englewood where they have 7 slabs of our original pick countertop available and will be installing in 2 weeks! So glad we left this disastrous company and all they stand for. Do yourself a favor and do not give them your business. This place is a joke.”

“Everyone at the company was great to work with. We had a couple issues with our installation, but they were very responsive, and worked overtime to make sure everything was done properly. We’re very happy with the results :)”

“Premium Hardware is an excellent resource and has a wide selection of hardware for your home. Linda and Ken provide Top Notch customer service through accuracy, efficiency and follow through with your order. Totally positive experience.”

“Leslie Thompson at The Tile Shop provided 5 star concierge level of service. She is a true expert in all things tile related and was instrumental in helping me with my current kitchen remodeling project. From design to pick up to unfortunately a large return as we had to change direction with our tile choice, Leslie was incredibly helpful and kind. She made this part of the process so much easier and better than anticipated! If you need any type of tile work done, I would strongly recommend you go to The Tile Shop and ask for Leslie!”

“I placed an online order with Cleanserv for the first time this morning and a few hours later I received a call from Tony Stickle inquiring about one of the items, he thought and was correct that I ordered the wrong part. He could of easily processed my order as is but took the effort to call me and confirm the right part I was looking for. Hats off to Tony for knowing your job and looking for the customer. I will be using Cleanserv again!!!!”

“You drive right past Menards to get here and I’m so glad to support this local business. They are friendly and help me a DIYer just as if I was a pro. So much quicker and better than going to a big box.”

“I was very pleased with my recent Granite installation from J and R. The builder of my new home provided countertops for the kitchen, bathrooms, and laundry, but I had California Closets build in my pantry, mudroom and closet cabinets. I got a price from my builder's contractor to install the additional Granite countertops on these cabinets and the quote was significantly higher than the price from J and R. And as it turned out, the quality of J and R's installation work was better as well. J and R worked to meet my schedule and I couldn't have been more pleased with the end result. Highly recommend J and R.”

“I love love love to buy pots for my plants here! Don't spend a billion dollars somewhere else. There's always a sale and always a coupon. There's every shape, color and size imaginable! Archie the poodle loves to go in too and they always make over him.”

“We had a great experience with Eagle! Would totally recommend for any remodeling project. Great communication, courteous and knowledgeable workers. A great experience.”

“We recently renovated a historic house in German Village. The architect recommended we look at Classico for our tile needs. That was truly a life saver. Classico had the most unique and beautiful selection of tile and product not offered anywhere else in town. Jan was super helpful going above and beyond. He was a joy to work with, a professional, truly an expert with exceptional taste. Working with Jan and Classico was one of the best experiences of our renovation process. We will not be going anywhere else, and you should not either. 5 stars is not enough! Go see Classico. You will not regret it.”

“The staff at the Dublin Granville location was very nice. Lawrence did a floor demo for me. I appreciate the staff’s excellent customer service! I already told my neighbor about the store. Thank you guys for all of your help!”

“We got our kitchen cabinets from Sims Lohman as that was who our builder used 7 years ago. Our bathroom cabinets, granite peninsula, kitchen sink, and bathroom counters are also from them. The base molding in the kitchen needed touched up but the touch up kits that they had given us was dried out. I called and askedPage if we could purchase. She was so helpful. This color was discontinued but she found one left and said that we could just have it. Now that's great customer service.”

“Love this store and totally miss that they don’t have one in my home town. When we arrived they had just taken a fresh pumpkin loaf out of the oven. The store smelled amazing.”

“We worked with Stefani and she was incredibly helpful picking out our master bathroom remodel. She knew the products well and her suggestions were right on. Stefani took the time with us, asked us great questions, and really listened to us and what we wanted. Plus she gave us extra time! She truly was wonderful in helping us design our master bathroom. I appreciated her honesty and opinions on what looked best in our bathroom. If you are going to Ferguson Bath, Kitchen, & Lighting, I would highly recommend working with Stefani. She is one of the BEST at what she does!”

“This was our first time ever visiting an IKEA store. It's huge. They have a play area in the front for customers to shop while their children play and be monitored so they don't get bored while parents are shopping. There's even a large Cafe upstairs. They have a lot of nice items.”

“My wife and I attended a cooking class here and had a blast! The instructors were patient, friendly, and very hands-on, which made the whole experience feel rewarding. Meeting other participants added to the fun and enjoyment of the class.However, one suggestion I have is to consider adding chairs. It was a bit uncomfortable to eat while standing, especially for taller individuals like myself. Overall, though, we had a great time and would recommend the class to others!”

“Lots of beautiful things for every room in your home, both indoor and outdoor. Very reasonable pricing compared to similar stores, and great quality items. Staff is helpful and friendly.”