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“Worked with Brad and heard his heart for why he purchased the business. He and his staff were very customer centric and they repaired my mower in just 24 hours. I cannot think of one way my experience could have been better! Well done Brad & team!”
“I've been coming here for 20 + years, I hope this place never closes. The staff is always so helpful and the ladies at the register so friendly. Yeah you might pay a few more bucks on items here vs Amazon, but it's worth it to support an outstanding local business. Thank you Beechwold Ace! "I'll be back"”
“Great customer service! I had multiple staff members ask if I needed any help. Everyone was knowledgeable and kind. They had the part we needed for an older outdoor spigot that none of the other hardware stores carried. They even removed a broken screw from our old spigot that was stuck, free of charge. Nothing like an old school hardware store with staff that know what they're doing!”
“This is a fantastic Ace location. I always know that I will be able to find what I need and that the employees will be kind and helpful.
A few months ago, I was hanging shelves in my apartment for the first time ever. I ran into some issues with the cheap anchoring kit that had come with my shelves, and I went to this Ace location to seek help. I spoke to an employee and explained what had happened, and he was extremely patient and understanding. He showed me a few different options they had for replacement hardware and even talked me through the steps on how to install everything properly. The whole time, he made me feel comfortable to ask questions and I was never made to feel stupid. I ended up completing the project with ease thanks to his guidance (and some much better anchors!).
More recently, I popped into this location to grab some washers and bolts for a car project, and I was once again treated with the utmost kindness. The employee who helped me immediately found what I was looking for.”
“Winsupply has become my go to supply house in Columbus oh.
Jacob and his team are great. From sales, the plumbing counter, and the showroom, whatever I need I can count on them to have what I need. If its a special order item shipping time frames are great as well. Thanks for all of your help guys, keep doing what you're doing.”
“This was the first time I've shopped here (definitely not the last!), and it was a very good experience! Basically, I walked in and was greeted by a friendly person (with cool tattoos) right away, asking if I needed assistance. I told employee that I have no clue what I'm doing, but was looking to attempt an ambitious project despite my lack of experience. I even pronounced basswood wrong, but they never put me down, or made me feel silly or stupid (I already know what I'm attempting is not going to turn out beautiful, but I still wanna try). The employee then directed me to a couple of locations in the store to get started. After selecting a book for getting started, and the basswood I felt I needed for the project, I went over to look at the carving knives. I had no idea what I was looking at so I got assistance from a 2nd employee who was just as friendly (and had cool hair). This employee helped me pick out 2 basic knives to get me started! Overall a very great experience that is much appreciated by this crazy creative trying to learn new things but just jumping into the deep end! Thank you for making me feel welcome despite how ridiculous my ask probably sounded!!”
“Over the last 20 some odd years Harbor Freight has gotten better and better especially where the quality of their tools are concerned but they are still mid level quality which is way better than they were even just 5 years ago but their prices match higher level companies...”
“I normally visit two locations of Ace Hardware stores in Columbus Ohio and anytime that I go these guys are so helpful in any and all ways possible!! They truly help you get the job done and they have a lot of stuff that big hardware stores do not and on top of that they will personally come and help you not only giving you Alternatives but also providing expertise and if they don't know the answer they'll find out for you they are truly amazing I wish I could give them more than just five stars!!!!!”
“They save the day for me having a specialty item. We are Dream Big contracting, and we’re always looking for new places with great friendly customer service Keep up the good work”
“The manager helped us pick out a wonderful carhart jacket and told us about the best promotions to help save on it! It was incredibly kind and i will never forget it.”
“Had what I needed …. cashier was questionable by not greeting me when I walked up to the register even if she was typing on the computer she still could’ve said hi be right with you,but I guess everyone isn’t capable of multitasking…”
“The staff here is the best group of people I've ever seen or dealt with at a Harbor Freight. The problem is that the store itself is too small to stock everything HF normally offers and therefore it's out of consumable items more often than all the other HF stores in the area. Give these great people a bigger building!”
“I have gone to this location a few times and usually needed help figuring out what I need or where to find it. The employees are always very pleasant, knowledgeable, and helpful. I even called them once with a question & they took the time to find someone who could answer it for me. Very helpful. It may be smaller than other hardware stores but it meets my needs & has a friendly environment.”
“I needed a law mower, so I called this store. The person on the phone was very helpful and told me what was in stock/answered the questions I had. Also Frank helped me very quickly, and packed it into my car for me. Shout out to those two for getting me the tool I needed quickly and easily.”
“Wow!! Top of the line hardware forany budgets and there is a style for everyone too! Customer service was top notch and the ease of working with them was second to none. Great smart options for deadbolts for connected homes too! Highly recommend this place for anyone looking for top quality door hardware! ??”
“As soon as Dusty heard a request for help over the intercom, he went out of his way to stop what he was working on, in order to provide multiple solutions for the metal spacer that I was looking for. When we couldn’t find the exact fit, he offered to take a larger one and cut it to size. Dusty genuinely cared about me and my needs, and was determined to help me find a solution.
I will definitely be returning to this store. I’ve never had a less than amazing experience because of all the employees’ expert knowledge and authentic desire to support their customers and their customers’ projects.”
“Johnstone Columbus/Cleveland is the best supplier that we use. Price, customer service and parts knowledge within all of their branches is above and beyond. Thanks for keeping us stocked up!”
“Now named Colony Hardware, this tool and material distributor is 1 of the best in the construction industry. Employees like Mark and Ryan, even their newer employee, Kevin, are great to talk to and deal with & make buying what you need so simple and enjoyable! They treat you like family! I highly recommend Colony Hardware!”
“This location is closing for a a month or two starting towards the middle to end of March 2024.Some good clearance prices the week of March 11. Get there before it's too late.Looking forward to the post-reno look and feel.”
“I work there build cabinets for the company for twenty years they build custom cabinets countertops interior exterior doors and all the parts you need for a house and apartments and hotels and motels”
“Such helpful people and would definitely recommend this place to anyone. They helped and answered questions without making us feel stupid. Couldn't have completed this project without them.”
“Every time I walk into this establishment the employees are quick to their feet to greet you and ask if you need any help. Very clean and organized store too! Carter has helped me the past few times I've come in and he is great. Will definitely keep shopping here!”
“A single, elderly woman I serve had a wheel come off of her walker. She was very distressed. So I took it into an Ace and Mark and Jim took extra time to fix the wheel and make another one turn smoothly. It was a great act of kindness on their part. A valuable couple of employees!”
“Very helpful and eager to help you find a for the situation that I presented that day. I've been working with them for decades. It was the same experience that I received the first time I walked in their doors over 25 years ago.”
7:00 AM - 6:00 PM
1465 Polaris Pkwy, Columbus
Hardware Stores
“Dave is by far the best customer service floor representative in this store period! He always helps us with all the details of the many projects we're working on! Thanks Dave!”
“This is the best place to shop ever. They have everything you can imagine and if they don't have it then they will get it and still save you on huge savings of money.”
“Another good trip to Lowe's. Needed some job supplies for the upcoming week and a new hand tool as well. Klein conduit reamer/screwdriver in one. On the road like I am, Lowe's is more often my stop than any other place to get materials.”
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“The people there are so nice & helpful. I mostly go there to pick things are delivered from UPS. They seem to have wide selection, the store is well organized & clean.”