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“Myka is AMAZING!!! He is always so dang helpful and kind! I’ve NEVER had any issues or problems when I come to this site for assistance!!! THANK YOU SO MUCH, MYKA!!!!”
“Luisa was an amazing help! Always had a smile and was able to help us out further with a new phone/new line/ and even logging into the HBOmax app that come with the unlimited plan! ❤️”
“The best customer service. Take care of all your concerns and needs . All of customer service over there especially the manager deserves a raise. I truly appreciate their service.”
“Robert at the 61st and Mingo location has been amazing and helped so much! The power button on my phone wasn't working and he took the time to set up a feature to bypass use of the power button so I could turn my phone on! I explained how important this was because of my children and he took the time to find a solution for me! Such a blessing ? Thank you so much Robert! HIGHLY RECOMMEND!!!”
“I have to say this is by far the best experience I have had with a phone provider . Osvaldo was outstanding throughout the whole process of moving our service over from another company. He was very knowledgeable, assertive, helpful and has great customer care skills . I am so glad I made the move . Thank you Osvaldo , I recomend this Cricket to any wants who want great service at a great price . ??????”
“Alma was great and very helpful. She helped me transfer all my contacts and pictures over and took her time making sure everything was good before I left. Will definitely be recommending people to her.”
“Very knowledgeable about any questions you might have. They just did not carry the products we were looking for. It was connect like going to McDonald's for a whopper. They just don't have them. Everything you're very nice.”
“Came in today to get my battery replaced. Was welcomed in by Jorge who gave great service and fixed up my phone in no time. Definitely recommend coming here for any of your phone buys or repair needs.”
“They fixed my wife’s Apple Watch screen very nicely. They quoted me two hours, and after four hours I called to check on it. They informed me that it was done, but apparently had forgotten to call me. So I took away a star for that. Plus I felt like it was very expensive to replace the screen on an Apple Watch. It cost $150some to replace screen, when I could have upgraded to the next newer model watch for $250. I felt like they should have communicated that. Prior to just doing the repair. My experience happened the week before Xmas. So I can only imagine they were completely slammed and overwhelmed.End of the day, they did what they said they would, and did a quality job (with warranty). It just took a few hours longer than anticipated, and I feel like they are a little pricy. I am still comparing things to 2010 though. So I could be out of line on the pricing.”
“Very fast and reasonably priced on getting screens repaired. I have been to them twice for two different phones. I would not recommend cracking the screen with a phone that has beveled edges. The Note 9 screen was much more expensive than an iPhone 11. Technicians are all very nice and professional.”
“I have used and worked for other repair shops in town. Phone Doctors is hands down the best. Braden was very knowledgeable. If you have a device that needs some work done these guys can definitely get it done for you!”
“Customer service is great! They are always very knowledgeable and willing to help in any way they can. I've gone to other stores, but always come back here. Repairs are done quickly and communication is great.”
“Greg at the Broken Arrow location was great to work with - professional, knowledgeable, efficient and highly effective. I love my phone and service so far has been good. I will refer any friends or family to him in a heartbeat!”
“Wonderful customer service! Rosa helped me when I needed to change my service to Cricket and get a new phone. She took extra time and care to make sure my fears were calmed. She truly made me feel cared for with a "we got this!" attitude. Very happy to give Cricket 5 stars!”
“I have continued to receive an exceptional experience with the customer service agent Harry every time I have an issue. His professionalism and dedication to resolving my issues are truly commendable. He goes above and beyond, providing prompt and effective assistance. I appreciate his outstanding service and would highly recommend him. Thank you for a positive interaction every time I come in.”
“Pretty helpfull knew what I wanted was able to tell them what i wanted. Over $800 before I walked out and you would think I left with nothing as much as they pushed to sell you more.”
“I had a great experience getting new phone, the store is clean and the manager was very polite and knowledgeable. I definitely recommend everyone to stop by this location.”
“They were very helpful.. Rosie got everything transferred for me.. The store at 21st and Yale will be where I go for everything.. Thanks to both ladies that helped us??”
“Luis saldivar is absolutely amazing at this location. I went in with a bill that was incorrect. All the other locations couldn't figure it out. He got on the phone with customer service for me and explain my bill thoroughly. This guy is exceptional. If you're looking to buy a phone or get service come see Luis. I would give this 100 Stars if I could.”
“I gotta say, the deal I got for an unlimited unlimited plan was not a haggle at all. Those girls don't play either, they'll give you the best deal out there or send you on your way. I'm rockin a new 5G with a case, screen guard, charger, protection plan all under $300, that's with the activation fee and first month. Literally the best phone I've had. I didn't think you could get a decent setup like this for a fair price, but surprisingly at Cricket you can!”
“Didn't have to wait long. Rep was very courteous and knowledgeable. Also saved me some money and I got the latest phone for next to nothing from promotions he shared.”
“These guys are the very best at what they do. Quick, courteous, and above all was their professionalism and attention to detail. Thanks for the great work guys, keep it up!!!”
“My experience was nothing short of perfect , from the moment I walked to the second I left I was simply amazed. Gosh terrible of me not to remember the beautiful young biracial lady always eager to help happy to be there and as well as the young man seemed she was running the place I will tell everyone and I'm a hairdresser and a bartender my guest are continually growing as I'm certain yours will be with superb employees as her. Thank you sincerely Lori Cosby”
“She was very friendly and accommodating! Very professional! Also, was not charged as much at the location on admiral for the same phone I purchased for my granddaughter at the North Harvard location earlier that day! Thank you again! She looked up how much I would need and called me back to give me the details!”
“I would like to say a good thanks to the employee Skyler flowers to help me so fast to get the best phone plan for me. He was extremely friendly and got me in and out fast. I appreciate the great customer service. I will definitely be staying with this company for a long time.”
“Highly recommend this Cricket store! Marie was absolutely amazing and worked quickly to get two lines added and an upgrade for my husband! We will definitely be back to this Cricket for all our future needs!! Thank you Marie and Tiffany. Y'all are the best!!☺️”
“5 very satisfied. Agent was so patient and helpful. Scott was his name as he made it a very pleasant and helpful experience. Will use that store when I need help in the future for sure”
“We got to store early on a weekday and were helped promptly by Felicia. She was quick and knowledgeable on helping us activate a new phone and even suggested adding a number to our old phone for one of our children that had been using a Walmart prepaid phone. She showed us how we could save money by adding the old phone to our existing plan so we did. We will definitely be back to upgrade our other child's phone to the plan as well!”
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“Wife & I, just got a couple of new phones. Traded in our old S9 & S10's. Wanted old data transferred plus wipe personal info from old phones. Joey was over the top helpful. Great guy to deal with! FYI....we love our new S24+'s!”