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“I normally go to another location because my organization has a PO Box there, but this location is closest to my home. There was an elderly person who was not sure what he needed to do to get a po box, they were so gentle with him and guided him through the process without interrupting the flow of service. They had him go to a empty window and called another employee to come and assist him in filling out the proper form. I am 75 and I have problems understanding some information on forms. The employees there are very efficient and helpful.”
“Had a great experience overall. Came in to renew my passport and Ms. Gail was extremely helpful. There was atleast 3 or 4 customers in there and she was extremely efficient and effective in helping all of us in a timely manner. I have never been in a line that has moved so quickly and accurately in USPS. Ms. Gail was also very knowledgeable about all products. Great experience over all 10/10.”
“I dropped my mail in the wrong place today and Ms. Karen and Ty were so helpful and patient with me while solving my mistake! Thank you both for making my day a little less stressful!”
“I was helped by Ashley and she was an absolute gem. Very kind and helpful. I went on a Friday just before noon and I had to wait about 2 minutes in line, which is not bad at all. My transaction was quick and easy. No complaints there. The parking lot is a little tricky because it's basically a one way, one lane road with angled parking off both sides. This means that when you coming through, you have to watch for cars backing up from both sides or when you're backing out you have to be careful of cars whipping through. I know this sounds silly because you should always watch for cars, duh, but there's always some sort of back up or waiting on someone. Also, be careful pulling out on to Reno. There are often accidents here. Just use caution.”
8:30AM - 12:30PM
9201 S Pennsylvania Ave, Oklahoma City
Post Offices
“Considering this is a place that deals with difficult customers, which normally aggravate the employees to the point where they start firing back. The staff here handles the mountain of flak that everyone gives them well and they do their best to maintain poise.”
“I can honestly say I had a really good experience with the USPS although my address was incorrect The lady on the hotline told me that it would be sent back no matter what- basically I just have to deal with the fact that I’m not getting my package anytime soon. So I came in to this location and one of the gentleman in the front was more than hospitable he assured me that I would get my package. He pulled it for me and left it upfront and told me I can come & get it tomorrow. And he kept his word!! His name is Peter. Great guy.
I’m forever grateful for him!
Now there’s a lady in there named Bridget she snappy , impatient, borderline unhelpful, and just over all unpleasant.
And I debated if I should even put this in the review because she’s probably been like that her whole life and one review isn’t gonna change the way she treats people. But I decided to proceed because she just doesn’t even try to act like she cares explaining things quickly huffing and puffing whenever I ask follow up questions just clearly annoyed. I’m willing to bet I’m not the only one who’s had that experience with this lady. In fact, I think if anybody reads this comment, they will know exactly who I’m talking about. Because I’ve came in three separate times and shes like that to everyone unfortunately.
I don’t wanna take away from the great experience that I have had with them, though I spoke with the supervisor John and he’s an action oriented man. He made sure to do some double checking and came up with the solution immediately that I can appreciate that!”
“seriously the best place you could receive packages from. in the past couple of months, i’ve had multiple instances where my package were either delivered to the right address, or sent directly to me for literally great reasons. when all of my packages got sent to the correct address, it was taken care of & just placed carefully onto my porch. this place is seriously the best and i love when i see that they’re the ones that will be delivering to me because i know something will be right with my order (when i receive it.) they have workers that actually know how to do their job. this place rocks!”
“A lot of people make fun of the post office, and tell jokes about it, but really, it is the best Postal Service in the entire world. Where else can you get a letter or card, from coast to coast for about $0.50? And yes, they have slowed down over the years, but just remember that since I have been on this Earth the population has doubled and the amount of mail going out has probably quadrupled. I think they do a pretty darn good job.”
“Excellent! Everyone helped me find a package from Hot Topic that was a birthday gift for my niece I had entered the wrong everything for.Everyone had a smile on their face today!”
“BRYAN! Is the man! Thanks for helping us with getting our son’s passport! You went above and beyond and your support and efforts definitely didn’t go unnoticed! We appreciate you so much!”
“I always have a lot of questions and they are always so nice about answering and getting exactly what I need done. I prefer coming to this post office because the workers are not stressed out and cranky.”
“Lamica was kind & helpful, I was sending in my passport renewal and I had no idea what I was doing, she patiently and kindly helped me through the process, I appreciate her kindness & assistance today!”
“I've read some bad reviews about this place, but my experience has been excellent both times I've been there. They've been very kind and patient with me.”
9:30AM - 12:30PM
301 W Britton Rd, Oklahoma City
Post Offices
“⭐⭐⭐⭐⭐ Great experience at the Britain Road Post Office in Oklahoma City today!
I stopped in to drop off some postage and received very fast and friendly service from the staff. It’s always nice to see people who are professional, helpful, and efficient. Definitely will be using their services again in the future. Thanks again for the great customer service!”
8:30 - 11:30AM
201 SW 134th St, Oklahoma City
Post Offices
“I was hoping to retrieve a package that couldn't be delivered from earlier today. The two ladies working were phenomenal and were able to find my package, despite some trouble with the tracking number. :)
They were very friendly and willing to help!”
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“I want to shout out the Station Manager Ryan W. We built a new home and had to establish a new address. I was highly frustrated with how difficult this situation became. One visit to the downtown USPS with Ryan resolved all of my issues. Further, he took the time to call me after fixing the issue to update me that it had been taken care of. Our world needs more people like Ryan. Customer service is not dead. Thank you!”