Children's Clothing in Burlington, ON
-
{{ item.name }}
{{ item.address }} {{ item.name }}
- {{ item.properties.formatted }}
6 locations found near Burlington
Filters
-
1025 Plains Rd E, Burlington ON L7T 4K1
“This store is wonderful. Very organized, helpful staff, great items for a very affordable price. All items are just like brand new. They always have amazing deals and promotions. Love shopping here for my son!”
-
1200 Brant Street Unit D, Burlington ON L7P 5C6
“Heartfelt thanks to Lilia for her genuine help & kindness! We lost our baby shortly after birth. She helped us to get a refund for the items we purchased whereas other stores refused to give anything but a credit after return deadline. Most grateful for caring people like her!!! Really helped us. Beautiful store with amazing selection!”
-
777 Guelph Line Unit B3, Burlington ON L7R 3N2
“Very helpful staff digging through all the piles of jeans for me. The jean selection is phenomenal this year! From super skinny to super wide. Thank you for giving us choice!”
-
900 Maple Avenue Unit A30A, Burlington ON L7S 2J8
“Excellent customer service! Nina was extremely professional and helpful. She took the extra time to check online promotions and made sure I received the best possible price for my in-store purchase. Truly outstanding service thank you, Nina!”
-
1505 Guelph Line, Burlington ON L7P 3B6
“We came all the way from Mississauga because the location nearest us doesn’t have great stock. This location is much better - it smells good the second you walk in and it’s CLEAN. You can easily walk in the isles; find what you need and more. The prices are great and the inventory was wonderful. The staff were very kind and welcoming as well! 10/10!”
-
900 Maple Avenue, Burlington ON L7S 2J8
“I would like to share my experience at Zara at Mapleview Shopping Centre in Burlington on October 13, at approximately 6:00 PM, because the difference in customer service we received from two employees was remarkable. We purchased more than $400 worth of clothing during our visit. There was another item I wanted in a size Medium, so we approached a staff member with blonde hair and asked if she could check availability for us. She told us it would take approximately 5–10 minutes. We waited for more than 10 minutes, but she never came back to update us. Even though she saw us still waiting, she did not approach us or let us know what was happening. After approximately 15 minutes, we finally had to find her ourselves and ask for an update. She responded very indifferently that it would take another couple of minutes. What was particularly disappointing was that we had to chase her for information instead of her following up with us. Had we not approached her ourselves, we honestly do not know how much longer we would have been left waiting. Eventually, she told us the item was unavailable. After keeping us waiting and making us repeatedly ask for updates, there was no meaningful apology, no attempt to offer another solution, and no suggestion that the item could potentially be ordered online. The interaction essentially ended with “Sorry, bye.” I found this treatment disrespectful, indifferent, and unprofessional. The issue was not that the item was sold out—we completely understand that inventory is outside an employee’s control. The issue was how we were treated: no communication, no follow-up, no initiative, and no effort to find an alternative solution. Then we received assistance from Mahtab, and the difference was truly night and day. Mahtab took ownership of the situation. Instead of simply telling us the item was unavailable, she took the time to look for another solution. She found the item online, personally helped me place the order, and arranged for it to be delivered directly to my home. What stood out was not only what Mahtab did, but how she treated us. She was patient, respectful, friendly, attentive, and genuinely interested in helping. The first employee made us feel as though our request was an inconvenience; Mahtab made us feel like valued customers. I sincerely hope the management of Zara at Mapleview Shopping Centre recognizes Mahtab for her outstanding customer service, initiative, professionalism, and problem-solving skills. Employees like Mahtab make a real difference in how customers perceive a store, and they deserve recognition and opportunities to grow. At the same time, I hope management looks into the very different level of service we initially received. I am including the approximate time of our visit—around 6:00 PM on October 13—so management can identify the staff members who were working at that time. Thank you, Mahtab, for going above and beyond. After such a disappointing initial interaction, your professionalism and genuine willingness to help completely changed our experience and are the reason we left Zara Mapleview feeling positive.”
