Zara is a popular store known for its organized and clean environment. Customers appreciate the supportive staff, especially at the front cash and management, who ensure a safe shopping experience. Many find the clothing options cute and of good quality, although some feel that there should be more choices for boys and girls of all ages. While the prices can be considered high, shoppers often believe the quality makes it worthwhile. However, there are mixed feelings about customer service, with some employees being friendly and others needing improvement. Overall, Zara is favored by shoppers looking for basic yet stylish clothing, and some have had exceptional experiences with helpful staff members.
Nice store, staff not so friendly. Customer service at cadh definitely needs improvement. No hello, just a phone number, no thank you. No nothing.
May 2026
Sneha was really helpful with placing order online from store. Such a strong customer service
May 2026
I had a great customer service experience at Mapleview location. Tanvir(the store manager) was very professional, welcoming and approachable. Thank you. You made my day. I hope ZARA would hire more manager like him.