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“Kyle was soooo helpful and kind! He went above and beyond to find me slip on vans in my size that weren’t yet on the walls. He found 2 really cool ones and there was a fantastic deal so of course I got both.
Kyle is an amazing example of top notch customer service. He needs to be recognized for being incredibly helpful, and rewarded with a raise and a copy of baldurs gate 3!
I live rather far but hope next time I come to this location, I have another wonderful experience!”
“Just got all my training supplies at Aqua Palace. Yola was super helpful and friendly and prices were great. Great selection,, found everything I needed. Thanks!”
“Great experience buying boots today at Brown Vaughan Mills Mall! Addison was friendly and helpful, and made the whole process easy. I’m really happy with my purchase.”
11AM - 7PM
1 Bass Pro Mills Dr Suite E3, Concord
Shoe Stores
“Experience was great! Maria took her time trying to help me find something for my dad, she was very kind and was very patient with me. Would love to see her next time I come in”
“This place was amazing and all do to their amazing staff. A wonderful lady who made my transaction simple and easy. She didnt think twice about providing an exceptional experience, from the smile she wore to the friendly and welcoming attitude she offered.
Oh and yes the shoes are great too with amazing prices. I purchased a pare of SOREL winter boots.”
“I had an amazing experience at the Famous Footwear location in Vaughan Mills. The store was clean, well-organized, and had a great selection, but what truly stood out was the exceptional service from the store manager.
He went above and beyond to make sure I found exactly what I needed. His professionalism, patience, and willingness to help made the entire visit smooth and enjoyable. It’s rare to come across someone who genuinely cares about customer satisfaction, but he absolutely delivered. I left the store completely satisfied and impressed by the level of service.
If you’re shopping for footwear, this is definitely the location to visit. Highly recommended.”
“I experienced great customer service. The gentleman on the cash register was very helpful in the exchange of shoes that I bought online for shoes that I needed in store.”
“Went here because I needed a dress for an event that night. I was able to find one that I liked. Waited a little bit to pay, but a second associate came to take care of me, which I appreciated. Prices are very reasonable.”
“Great service and a large variety of comfortable and stylish shoes at SoftMoc ,Vaughan Mills mall.My husband and I have purchased from Softmoc a few times. Would recommend.”
“Great Customer Service and Friendly Staff. Great location from Vaughan Mills Mall Entry 3 - front of the Shoppers Drug Mart - and lots of choices for seasonal items. CURRENTLY Spring and Summer items.Also women's purses available too. Beautiful store, Selections are great, and Prices are reasonable.”
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“Whether you're looking for that special outfit for an evening on the town. Or a unique item to help stand out from the crowd. Olu and his Fashune team are style icons that you can count on. Their warmth , attention to detail and customer service makes for a pleasurable experience visiting their store. I would recommend my brotha Olu & Fashune to anyone looking to step their game up.”