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“Even though they didn't have the spare part on hand, they arranged a part from the box of the brand new machine they had to fix the problem. I looked for a $15 part and couldn't find it. That's how they solved my problem here.”
“Great little hardware store that's been there for at least 40 years. It's got a little bit of everything you need. Serving the mimico neighborhood for a long time.”
“This Whitecap location goes above and beyond to make sure that you get what you need when you need it. Manidipa and Joseph are incredibly helpful and use their expertise to source materials and equipment for a low price. I am very grateful for all the help they give to our project! It's such a relief to have professional and expert suppliers like Whitecap.”
“After reading a review regarding not having an account, doesn’t resonate much with the service that I’ve experienced. Gentlemen from front desk stood by his word and found the rare part from zurn in order for me to complete my work and understood the seriousness of the situation and got me the part way ahead of lead time! Great work Noble!”
“I am absolutely blown away by the customer service at Tubs. A few years ago, the hinges on my vanity broke, and Pierre went above and beyond by sending someone to replace them—even though the issue was small and outside their usual service scope.
This year, my vanity sink developed a hairline crack in a very unusual spot with no impact involved. Once again, Tubs responded immediately and offered to replace the sink, despite the warranty having expired. Their commitment to standing behind their products is truly exceptional.
Everyone at Tubs has been a pleasure to deal with—Pierre, Tariq, and Melanie have all been incredibly helpful, responsive, and kind throughout every interaction.
Everything I’ve purchased from Tubs for my kitchen and bathroom has performed beautifully—nothing else has ever broken. Their products are high-quality, and on the rare occasion that something isn’t up to their standards, they make every effort to find a solution.
I highly recommend Tubs to anyone planning a kitchen or bathroom renovation. Their combination of quality products and outstanding customer service is unmatched.”
“Nadia waited on my at the Kipling location and she was outstanding and a credit to the group. She was kind, knowledgable, and fast. Highly recommend this place because she adds value at the customer pick up desk.”
“my experience at rona was really great. The customer service in Appliances specifically was fabulous due to Alan J. He helped me with all myquestions and concerns. Thank you again OK”
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“This was my first time visiting. I have always wanted to check out the store. It was worth the visit. I was in “tool heaven”. Every brand you can think of. I didnt come out with a giant tool this time. I got a few smaller things. The customer service was fantastic. Caren and kirti were fantastic. I am happy to have finally been to a atlas tools location.”