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“Bought a new pair of boots earlier this week and realized a few days later that one was missing the insole; so wore them back to the store. Both the Manager and Assistant Manager (I believe) were incredibly helpful, friendly and courteous. They took care of the situation immediately; replaced both insoles and cut them to shape for inside the boots for a perfect fit. Great customer service; we are so lucky to have this store and the amazing staff who work there!”
“I was with my sister back in Oct of this year when she bought a pair of summer shoes and winter boots. It took a number of times trying on the shoes and winter boots until the proper size was found. Quality of the merchandise is excellent. Without a doubt, the store manager did a wonder job in finding the right pair. Would recommend this store to anyone looking for a pair of boots or shoes????”
Shoe Stores
Shoe Stores
Shoe Stores
“Always a pleasure to shop at the Fergus store especially for a customer who hates to shop. Thank you. Will add that my last shopping experience for Christmas socks was truly wonderful. Any day that I do not have to face a mall experience is a bonus day. Many, many thanks to the kind and organized staff who provided much help to a muddled senior. In gratitude.”