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“Bought a new pair of boots earlier this week and realized a few days later that one was missing the insole; so wore them back to the store. Both the Manager and Assistant Manager (I believe) were incredibly helpful, friendly and courteous. They took care of the situation immediately; replaced both insoles and cut them to shape for inside the boots for a perfect fit. Great customer service; we are so lucky to have this store and the amazing staff who work there!”
“I had really good experience, staff and management have good knowledge of shoes and coordination among each other. Ladies handpicked shoes for me and i ended up buying two pairs, they were really comfortable and much appreciated the help.”
Shoe Stores
Shoe Stores
Shoe Stores
“Always a pleasure to shop at the Fergus store especially for a customer who hates to shop. Thank you. Will add that my last shopping experience for Christmas socks was truly wonderful. Any day that I do not have to face a mall experience is a bonus day. Many, many thanks to the kind and organized staff who provided much help to a muddled senior. In gratitude.”